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IT Status Alerts

All Closed Alerts

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6996 results found, displaying results 1941 - 1961.

Scheduled Service Change: Bulkmail OS Patching E-List Server (B1)

Start:
2018-06-17 11:45:00
Status:
Closed
Brief Description:
On Sunday, June 17, 2018, from 7:45am to 8:45am, the Bulkmail e-list server (B1) will be unavailable to users while operating system updates are applied. Most e-lists are unaffected by this maintenance.
more details

Scheduled Service Change: TeamForge/SVN/SourceForge Maintenance

Start:
2018-06-17 08:00:00
Status:
Closed
Brief Description:
On Sunday, June 17, 2018, from 4:00am to 8:00am, the TeamForge/SVN application will be unavailable to users while operating system updates are applied.
more details

Unplanned Outage: Voice over IP (VoIP) telephones in some locations not working

Start:
2018-06-14 18:22:00
Status:
Closed
Brief Description:
A power outage has caused a partial service outage for campus Telephone Service.
Current Status:
Telephone service has been restored.
more details

Unplanned Outage: test outage

Start:
2018-06-14 14:59:00
Status:
Closed
Brief Description:
This is a test of the IT service alerts system. Nothing is wrong with this service.
Current Status:
CIT is testing
more details

Scheduled Service Change: Pinnacle Monthly Patching

Start:
2018-06-14 11:00:00
Status:
Closed
Brief Description:
On Thursday, June 14, 2018, between 7:00am and 7:30am, the Pinnacle web server will have monthly patches applied.
more details

Performance Issue: Box Tools in Firefox ESR (Extended Support Release)

Start:
2018-04-16 14:16:00
Status:
Closed
Brief Description:
Box Tools released in March is not working with the Firefox ESR (Extended Support Release) available to managed computers. The problem occurs because that Firefox ESR is in turn based on a version of Firefox that's older than what Box Tools supports.
Current Status:
The Box Tools-compatible version of Firefox ESR (60) should be available to managed computers in the fall. A troubleshooting tip has been added to the IT@Cornell Box website: https://it.cornell.edu/box/problem-box-tools-firefox-esr-extended-support-release In the meantime, the Box Tools plugin is working with the current (non-ESR) release of Firefox, as well as the current version of Chrome. Box Drive is another way of opening files that are stored in Box using your computer desktop: https://www.box.com/drive .
more details

Performance Issue: e-SHOP issue

Start:
2018-06-11 12:30:00
Status:
Closed
Brief Description:
e-SHOP is back up at this time. In order to log in users will need to clear the cache in their browser.
Current Status:
The issue is resolved. Anyone still receiving an access error message should clear their browser history and cache.
more details

Scheduled Service Change: Net-Print PaperCut: Planned Outage for Monthly Updates

Start:
2018-06-12 08:00:00
Status:
Closed
Brief Description:
On Tuesday, June 12, 2018, from 4:00am to 8:00am, Net-Print will be unavailable to users for scheduled monthly updates.
more details

Scheduled Service Change: Alternate E-List Server (Y2) OS Patching

Start:
2018-06-12 07:45:00
Status:
Closed
Brief Description:
On Tuesday, June 12, 2018, from 3:45am to 4:45am, the alternate e-list server will be unavailable while OS patches are applied.
more details

Scheduled Service Change: OBIEE Production Update

Start:
2018-06-10 10:00:00
Status:
Closed
Brief Description:
On Sunday, June 10, 2018, from 6:00am to 7:00am, the OBIEE Production dashboards will be unavailable for scheduled maintenance.
more details

Scheduled Service Change: Salesforce: Summer 2018 Upgrade

Start:
2018-06-09 05:00:00
Status:
Closed
Brief Description:
On Saturday, June 9, 2018, from 1:00am to 1:05am, Salesforce will upgrade the Campus Engagement Platform (CEP). The instance will be unavailable during the maintenance window.
more details

Scheduled Service Change: Panopto Lecture Capture Service Upgrade

Start:
2018-06-09 23:00:00
Status:
Closed
Brief Description:
On Saturday, June 9, 2018, the Panopto lecture capture system will be unavailable from 7:00pm to 11:00pm EST while the service is upgraded.
more details

Performance Issue: Remedy Slowness

Start:
2018-06-07 12:00:00
Status:
Closed
Brief Description:
Remedy is experiencing very slow response times this morning.
Current Status:
Remedy is now responding normally.
more details

Scheduled Service Change: WCMC Firewall Maintenance.

Start:
2018-06-08 23:00:00
Status:
Closed
Brief Description:
On Friday, June 8th between 7pm and 11:59pm WCMC will be upgrading the perimeter firewall on the WCMC campus. There will be periods of intermittent connectivity during this window.
more details

Performance Issue: PeopleSoft Login Issue for some users

Start:
2018-06-07 13:53:00
Status:
Closed
Brief Description:
We have received reports of some users having login/access issues to PeopleSoft production this morning.
Current Status:
This issue has been resolved but CIT is continuing to monitor the PeopleSoft closely.
more details

Performance Issue: G Suite Calendar Events that pass through Office 365

Start:
2018-04-05 20:41:00
Status:
Closed
Brief Description:
Microsoft is investigating an issue where calendar events that begin in Google’s G Suite Calendar, go to Office 365, and return to G Suite may not display properly in Google G Suite.
Current Status:
While Microsoft continues to work on this problem, it will be included in troubleshooting for this service: https://it.cornell.edu/gsuite-facstaff-email/problem-g-suite-calendar-events-pass-through-office-365
more details

Performance Issue: Calendar Invitations sent to E-Lists

Start:
2018-05-08 14:51:00
Status:
Closed
Brief Description:
Some calendar invitations sent to e-lists might not be displayed when received and viewed in Office 365.
Current Status:
While the vendor continues to work on this problem, it will be included in troubleshooting for this service: https://it.cornell.edu/facstaff-email/problem-calendar-invitations-sent-e-lists
more details

Performance Issue: Exchange Account Manager Issue

Start:
2018-06-07 15:04:00
Status:
Closed
Brief Description:
In Exchange Account Manager, users can search, but they are unable to manage accounts at this time. The system will return records, but they cannot be modified.
Current Status:
An underlying issue that caused this problem has been fixed and Exchange Account Manager is working normally again.
more details

Performance Issue: Enterprise Directory performance issues

Start:
2018-06-07 11:15:00
Status:
Closed
Brief Description:
One of the four Directory servers is having performance issues. Load balanced applications are failing intermittently, as some queries that are directed to the problem server are timing out. Identity Management is investigating the problem.
Current Status:
Resolved - CIT is monitoring the affected server
more details

Scheduled Service Change: PeopleSoft: Bi-weekly migration 6/7/2018

Start:
2018-06-07 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) will be unavailable on June 7, 2018 from 5:00am - 7:00am.
more details
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