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Unplanned Outage: Voice over IP (VoIP) telephones in some locations not working

Last Updated:
2018-06-15 08:33:59
Event:
2018-06-14 14:22:00
Status:
Closed
Brief Description:
A power outage has caused a partial service outage for campus Telephone Service.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
Telephone service has been restored.
Services Affected:
Telephone Service
Subsites Affected:
Telephone Services for Faculty and Staff (Analog/Digital)
Full Description:
A power outage has caused a partial service outage for campus Telephone Service. Voice over IP (VoIP) telephones in some locations are not working. Affected locations include Baker Institute, Hungerford Hill, some vet facilities and Stewart Avenue including Phi Kappa Psi.



Timeline of Changes

Description Current Status Date Time
A power outage has caused a partial service outage for campus Telephone Service. Voice over IP (VoIP) telephones in some locations are not working. Affected locations include Baker Institute, Hungerford Hill, some vet facilities and Stewart Avenue including Phi Kappa Psi. Telephone service has been restored. 2018-06-15 08:33:59
A power outage has caused a partial service outage for campus Telephone Service. Voice over IP (VoIP) telephones in some locations are not working. Affected locations include Baker Institute, Hungerford Hill, some vet facilities and Stewart Avenue including Phi Kappa Psi. Telephone service is starting to come back online for affected buildings. Technicians have been dispatched to Baker Institute and to Stewart Ave, Phi Kappa Psi. 2018-06-14 16:54:32
A power outage has caused a partial service outage for campus Telephone Service. Voice over IP (VoIP) telephones in some locations are not working. Affected locations include Baker Institute, Hungerford Hill, some vet facilities and Stewart Avenue including Phi Kappa Psi. Affected locations include Baker Institute, Hungerford Hill, some vet facilities and Stewart Avenue including Phi Kappa Psi. CIT is currently working to resolve the outage. 2018-06-14 15:08:49
A power outage has caused a partial service outage for campus Telephone Service. Voice over IP (VoIP) telephones in some locations are not working. Affected locations include the East Hill Office Building (EHOB), East Hill Plaza (EHP), and facilities served by the network switch on Stewart Avenue. CIT is currently working to resolve the outage. 2018-06-14 14:28:56