2018-08-14 15:09:00

Open

Bomgar representatives are unable to use the Bomgar Console to connect to passive Bomgar Jump Clients.

During the weekend of August 11 and 12, there was a partial failover of the Bomgar appliances which left their network configuration in an odd state. Traffic going to Passive Bomgar Jump clients is being sent from 128.84.12.58, which is not in the documentation provided to campus and therefore has not necessarily been allowed through firewalls to the clients. CIT is working with the vendor to resolve this issue. As a temporary workaround, you can add 128.84.12.58 as an allowed IP in addition to IP 128.84.12.57 (assist.it.cornell.edu).

2018-08-17 08:36:00

Open

Offline Address Books are not being updated properly for Outlook for Windows and Mac. In addition to affecting searches for contacts, this problem also is preventing new additional accounts, such as EGAs, from being added to Outlook for Windows and Mac.

Cornell staff have alerted Microsoft of this problem.

2018-08-06 15:31:00

Open

Remedy is experiencing a number of issues following the most recent migration.

The Error 106 issue has been resolved and users can once again assign tickets. Assigning a ticket to a user has also been resolved. Work details issue is still being investigated.

2018-08-22 03:00:00

Open

The Pinnacle Production Report Server sf-pinn-002 will have the Monthly Windows Patches applied by the S&O automated patching.

2018-08-21 05:00:00

Open

Net-Print PaperCut: planned outage MS OS Monthly updates

2018-08-15 14:46:00

Open

Intel publicly disclosed three vulnerabilities that leverage speculative execution to allow an attacker to read sensitive information stored on a system. These attacks are very similar to the previously disclosed Spectre and Meltdown vulnerabilities.