2020-04-05 07:00:00

Open

On Sunday, April 5, 2020, between 7:00am and 9:00am, the Enterprise Directory (LDAP) server’s intermediate USERTrust certificate will be upgraded.

2020-04-02 06:00:00

Open

The bulkmail e-list servers (B1) will be upgraded on Thursday, April 2, 2020, between 6:00-7:00am.

2020-03-31 06:00:00

Open

The alternate e-list server (Y2) will be upgraded to the latest version of Aurea (Lyris) Listmanager on Tuesday, March 31, 2020, between 6:00 and 7:00am.

2020-03-30 05:00:00

Open

VPN capacity will be increased from 5,000 to 7,500 available connections on Monday, March 30, 2020, between 5:00 and 7:00am.

2020-03-27 12:46:00

Open

On the evening of Thursday, March, 26, 2020, the default setting for screen sharing in Zoom meetings was changed by Zoom from being available for all attendees to being restricted to host only.

This change by Zoom is being retained for enhanced privacy and security.

2020-03-27 08:03:00

Open

The Remedy system is experiencing performance issues. A support incident has been opened and we are in contact with the vendor. They are investigating the issue. We will update as soon as we have additional information.

The vendor reports the performance issue should be back to normal and that the duplicate email issue has been resolved.

2020-03-20 11:06:00

Open

Some Zoom Cloud Recordings did not import into the Video on Demand service. Delivery of Zoom Cloud Recordings into Video On Demand has been restored, and efforts are being made to import the videos that didn’t transfer the first time.

CIT, Zoom, and Kaltura staff continue to work to import into Video On Demand all videos that didn’t transfer successfully.

2020-03-23 17:42:00

Open

Zoom is reporting that high demand is lengthening processing time and delaying the availability of Cloud Recordings. Zoom staff are working to resolve the issue.

Zoom staff continues to work on this issue.

2020-03-24 23:42:00

Open

Microsoft security advisory: ADV200006 - Type 1 Font Parsing Remote Code Execution Vulnerability. A remote attacker could exploit this vulnerability to execute remote code on a vulnerable server or client. Updates are NOT yet available.

ITSO recommends implementing Microsoft's workaround mitigations until patches are available on or around April 14th. Please note, Microsoft's guidance is to not apply the mitigations to the Windows 10 family of clients and servers. The ITSO recommends administrators follow that guidance for their systems.

2020-03-23 15:33:00

Open

High levels of activity and congestion on outside telephone networks (land-line and cellular) is causing some calls to not complete, instead resulting in a fast busy signal. This issue is occurring outside Cornell’s telephone network.

This issue is due to congestion on telephone networks outside Cornell.

2020-03-10 14:15:00

Open

Remedy has been experiencing issues accepting incoming emails.

The vendor has performed some server maintenance that may improve Remedy performance. Users should report any continuing Remedy performance issues to remedy-admin@cornell.edu.

2020-03-17 05:00:00

Open

Between March 10 and March 31, 2020 (every Tuesday between 5:00am and 7:00am) CIT will move components of the central DNS (Domain Name Service), DHCP (Dynamic Host Configuration Protocol) and NTP (Network Time Protocol) services to new hardware.

2020-01-31 11:41:00

Open

Users of the light version of Outlook on the web have reported issues when trying to use the Search feature. IT staff have confirmed the issue and are consulting Microsoft for more information.

IT staff have confirmed the issue and are consulting Microsoft for more information.