As a result of the change in student email routing on October 7, some individuals reported receiving duplicate emails or not seeing emails they were expecting in their Cornell G Suite. Some retirees, affiliates, and others had forwarding interrupted.
Around 150 individuals who have retiree, affiliate, or exception status and who forward their Cornell email to an outside account had their forwarding interrupted from Sunday, October 7 until Wednesday, October 10 or Thursday, October 11. Forwarding has been restored for the most recent known address.
Communications are being prepared to:
*Inform affected individuals.
*Let them know to check Office 365 for messages that were not forwarded those days.
*Tell them where to change their forwarding if the last known outside address is not where they want their mail to go.