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IT Status Alerts

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4 results found, displaying all results.

Scheduled Service Change: Migration of Quest Active Roles ver. 8.2

Start:
2025-07-28 16:00:00
Status:
Open
Brief Description:
The Quest ARS service will be migrated from the current 7.3 version to a new 8.2 version. Users must install the new 8.2 MMC client to use the new instance. The web interface will require Duo multi-factor authentication to log in.
more details

Scheduled Service Change: Baker Inst. Bldgs. 1772 & 1782 Network and Telephone Outage July 10, 4-7am

Start:
2025-07-10 04:00:00
Status:
Open
Brief Description:
Network connectivity and telephone services to Baker Institute buildings 1772 (JL Swanson Wildlife Health Ctr.) and 1782 (Baker Inst. CCGR Office Bldg.) will be interrupted on Thursday, July 10, 2025, between 4am and 7am.
more details

Scheduled Service Change: Upgrade Azure ExpressRoute Configuration and Public IP

Start:
2025-07-20 07:00:00
Status:
Open
Brief Description:
CIT will upgrade the Azure ExpressRoute gateway. This change will enhance resiliency and maintain hybrid connectivity for line-of-business applications. Minimal downtime is expected during the migration process.
more details

Unplanned Outage: RingCentral SMS (Text Messaging) Outage

Start:
2025-02-05 15:28:00
Status:
Open
Brief Description:
Although sending SMS or text messages has been approved for a limited number of RingCentral phone accounts, a significant amount of administrative overhead is now necessary for each SMS sender. CIT is working with campus partners to determine next steps.
Current Status:
SMS or text messages cannot be sent via RingCentral.

CIT staff continue to work with campus partners to find potential solutions that address legal, privacy, and risk management aspects of compliance.
more details
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