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IT Status Alerts

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4 results found, displaying all results.

Scheduled Service Change: PeopleSoft: Migration of online and batch objects. 10/18/2018

Start:
2018-10-18 05:00:00
Status:
Open
Brief Description:
This is similar to our bi-weekly migration, however due to a business need we are scheduling an additional migration. Focus will be on implementing a change to address a compliance request around NSLDS reporting.
more details

Performance Issue: Email forwarding unexpected behavior resulting from routing transition

Start:
2018-10-07 08:00:00
Status:
Open
Brief Description:
As a result of the change in student email routing on October 7, some individuals reported receiving duplicate emails or not seeing emails they were expecting in their Cornell G Suite. Some retirees, affiliates, and others had forwarding interrupted.
Current Status:
Around 150 individuals who have retiree, affiliate, or exception status and who forward their Cornell email to an outside account had their forwarding interrupted from Sunday, October 7 until Wednesday, October 10 or Thursday, October 11. Forwarding has been restored for the most recent known address. Communications are being prepared to: *Inform affected individuals. *Let them know to check Office 365 for messages that were not forwarded those days. *Tell them where to change their forwarding if the last known outside address is not where they want their mail to go.
more details

Performance Issue: Outlook on the Web Forwarding Alert

Start:
2018-08-24 09:15:00
Status:
Open
Brief Description:
Outlook on the Web ( outlook.cornell.edu ) is showing an alert when an individual has forwarding set up to an outside account.
Current Status:
Microsoft is aware of this behavior. Cornell and Microsoft staff are in discussions about the issue.
more details

Performance Issue: Office 365 Offline Address Book, Additional email accounts in Outlook

Start:
2018-08-17 08:36:00
Status:
Open
Brief Description:
Offline Address Books are not being updated properly for Outlook for Windows and Mac. In addition to affecting searches for contacts, this problem also is preventing new additional accounts, such as EGAs, from being added to Outlook for Windows and Mac.
Current Status:
Cornell staff have alerted Microsoft of this problem.
more details
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