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IT Status Alerts

All Open Alerts

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6 results found, displaying all results.

Performance Issue: Area Codes Required for Local Calls

Start:
2021-10-22 10:17:00
Status:
Open
Brief Description:
Starting Sunday, October 24, 2021, it will be necessary to use the area code when making a local telephone call throughout New York State and thirty-five other states and territories.
Current Status:
Area codes will be required for local calls in New York State and most other states starting October 24, 2021.
more details

Scheduled Service Change: CloudTrail Configuration Update in Cornell AWS Accounts

Start:
2021-11-01 09:00:00
Status:
Open
Brief Description:
On November 1-3, 2021 the CIT Cloud Team will update the Cornell Standard AWS CloudTrail Configuration.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2021-10-28 05:00:00
Status:
Open
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable Thursday, October 28, 2021 approx. 5-7am.
more details

Performance Issue: Newly Hired Employees Not Provisioned Office 365 A3 Licenses

Start:
2021-08-25 08:43:00
Status:
Open
Brief Description:
The university is running low on Office 365 A3 licenses, meaning some new employees may not be fully licensed. When this occurs, the account can't get Office 365 Pro Plus or administer Bookings sites. If this happens, contact the IT Service Desk.
Current Status:
IT staff continue to work on a permanent solution to this issue. In the meantime, they are working with users to provide A3 licenses to those who require features available only at that level. Faculty and staff who need features found only in Office 365 ProPlus but who do not have those features currently should contact the IT Service Desk (it.cornell.edu/support) for assistance.
more details

Performance Issue: Some LastPass users receiving multiple notifications

Start:
2021-09-20 11:17:00
Status:
Open
Brief Description:
Some users are receiving two DUO push notifications when signing into LastPass. IT staff are aware of the situation and working to resolve the issue.
Current Status:
The vendor continues to work on a resolution to the issue.
more details

Performance Issue: Some Zoom users report invalid meeting IDs

Start:
2021-09-14 19:57:00
Status:
Open
Brief Description:
Some users are reporting issues with Zoom meetings returning invalid meeting IDs. The errors may result from changes made by the Zoom-Outlook integration when event details are pasted from Zoom to Outlook or when recurrence settingd or title do not match.
Current Status:
Users with the Zoom-Outlook calendar integration should take care when pasting details of recurring Zoom meetings into non-recurring Outlook events to avoid having the meeting expire before they intend.
more details
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