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IT Status Alerts

All Open Alerts

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6 results found, displaying all results.

Scheduled Service Change: Annual e-List Renewal Process

Start:
2022-05-16 10:00:00
Status:
Open
Brief Description:
The annual e-List Renewal will be launched Monday May 16, 2022 by emailing the e-list (primary) owners asking that they renew their e-lists. Additionally, email will be sent to the (secondary) administrators of the e-lists notifying them.
more details

Performance Issue: Errors in Outlook for iOS integration to Box

Start:
2022-05-13 11:39:00
Status:
Open
Brief Description:
In Microsoft Outlook for iOS, users may see an error when trying to save files to Box or attach files from Box. The issue affects users who have updated Outlook for iOS to version 4.2218.0.
Current Status:
The issue has been reported to Microsoft.
more details

Scheduled Service Change: Upgrade F5 BIG-IP Cluster Firmware 05/17/2022

Start:
2022-05-17 05:00:00
Status:
Open
Brief Description:
On Tuesday, May 17, 2022, between 5am–7am, the server farm F5 BIG-IP load balancer firmware will be upgraded. During the maintenance window, applications may experience a brief network interruption of a few seconds while the standby device takes over.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 05/19/2022

Start:
2022-05-19 05:00:00
Status:
Open
Brief Description:
On Thursday, May 19, 2022, from approximately 5am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production (PSPROD).
more details

Security Alert: Scam emails and phone calls for COVID-19 benefits

Start:
2022-04-13 11:03:00
Status:
Open
Brief Description:
Scam alert: Watch out for fake emails and phone calls offering COVID-19 financial benefits. Scammers are targeting New York universities using legitimate marketing sites to create official-looking forms sent from a fake university email address.
Current Status:
Always verify the sender of an email, particularly before completing any financial transactions. If you receive a suspicious email or phone call: 1. Do not click on the links, fill out the forms, or give personal information over the phone. 2. Report suspected phishes to the IT Security Office. 3. Check official-looking emails against the list of Verified Cornell Communications (https://it.cornell.edu/verified-cornell-communications) and search the Phish Bowl (https://it.cornell.edu/phish-bowl) to see if it is a known scam.
more details

Performance Issue: Code42 License Limit Preventing New User Registration

Start:
2022-04-04 13:29:00
Status:
Open
Brief Description:
Cornell's license of the Code42 software is for 12,500 users; that limit has been reached. No new usernames can be created by IT Support Groups to support new employees at Cornell. CIT is working with units to reclaim unused licenses.
Current Status:
CIT is working with units to reclaim licenses from users no longer associated with the university.
more details
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