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IT Status Alerts

Unplanned Outages

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Unplanned Outage: RingCentral SMS (Text Messaging) Outage

Start:
2025-02-05 15:28:00
Status:
Open
Brief Description:
Although sending SMS or text messages has been approved for a limited number of RingCentral phone accounts, a significant amount of administrative overhead is now necessary for each SMS sender. CIT is working with campus partners to determine next steps.
Current Status:
SMS or text messages cannot be sent via RingCentral.

CIT staff continue to work with campus partners to find potential solutions that address legal, privacy, and risk management aspects of compliance.
more details
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