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IT Status Alerts

Performance Issues

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4 results found, displaying all results.

Performance Issue: Cornell Chatter app for Android - External links not functioning

Start:
2020-10-21 16:42:00
Status:
Open
Brief Description:
Cornell Chatter app for Android users are reporting that external links are not clickable.
Current Status:
IT staff are investigating.
more details

Performance Issue: Zoom Meetings Scheduled in v5.3.2 Creating Blank Outlook Entries

Start:
2020-10-20 19:09:00
Status:
Open
Brief Description:
Some Mac users are reporting that, after upgrading to the Zoom 5.3.2 desktop client, when they schedule new meetings with client’s Schedule button, the Outlook Calendar entry created is blank.
Current Status:
Zoom has been made aware of the issue and is investigating.
more details

Performance Issue: Canvas Zoom Interface Cloud Recordings - Videos Missing Audio Transcripts

Start:
2020-09-16 10:35:00
Status:
Open
Brief Description:
IT staff are currently investigating an issue reported by users of the Canvas Zoom interface in which audio transcripts are not appearing as downloadable files. Zoom support has been contact to investigate.
Current Status:
The vendor is continuing to investigate the issue.
more details

Performance Issue: Microsoft Teams Video and Windows Defender

Start:
2020-09-30 17:05:00
Status:
Open
Brief Description:
Individuals trying to launch a Microsoft Teams video meeting may get an error message from Windows Defender, "Windows Defender has blocked some features of this app." Users who don't have admin privileges should select Cancel then reinitiate the call.
Current Status:
Cornell staff are working to resolve this issue.
more details
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