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IT Status Alerts

All Closed Alerts

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7494 results found, displaying results 1 - 21.

Scheduled Service Change: Legacy Phone Service Maintenance - VMC PBX

Start:
2026-02-17 05:00:00
Status:
Closed
Brief Description:
On Tuesday, February 17, between 5am and 7am, CIT will perform urgent maintenance on the fiber plant that will affect the legacy voice / analog phone services served out of the Veterinary Medical Center (VMC) PBX node. This will not affect RingCentral.
more details

Scheduled Service Change: Update of the e-List Simplelists platform

Start:
2026-02-17 03:00:00
Status:
Closed
Brief Description:
Cornell e-List's Simplelists platform will be updated by the vendor early Tuesday morning, February 17, 2026. This could result in a delay in email sent via e-lists hosted on the Simplelists platform. The web interface could also be unavailable.
more details

Scheduled Service Change: AWS Resource Explorer Configuration to be Standardized

Start:
2026-02-15 08:00:00
Status:
Closed
Brief Description:
On February 15 and 16, 2026 a standardized Resource Explorer configuration will be deployed to all Cornell AWS accounts. This configuration will create Resource Explorer indexes in all active regions and create an aggregator index in us-east-1.
more details

Scheduled Service Change: Enable MS Teams dial in numbers

Start:
2026-02-16 08:00:00
Status:
Closed
Brief Description:
Over the next few weeks, most staff and faculty will have the option to provide a dial-in number for a Teams meeting. This allows participants to join by phone when they have limited internet access or they prefer phone access.
more details

Scheduled Service Change: HAProxy for RDS (rds-proxy) deployment to be updated

Start:
2026-02-15 07:00:00
Status:
Closed
Brief Description:
The HAProxy for RDS (rds-proxy) deployment will be updated for proxied development and test DBs. DB clients connected to development and test DB instances through rds-proxy will have connections ended, but will be able to reconnect immediately.
more details

Scheduled Service Change: Student Evaluation of Teaching - Explorance Blue upgrade to v9.6.1.0

Start:
2026-02-10 08:00:00
Status:
Closed
Brief Description:
On Tuesday, February 10, 2026, from 8am - 5pm EDT, the Student Evaluation of Teaching (SETs) software system, Explorance Blue, will be upgraded to version 9.6.1.0 in our production system.
more details

Unplanned Outage: CUWeblogin is experiencing logon issues

Start:
2026-02-10 14:51:00
Status:
Closed
Brief Description:
CUWeblogin is experiencing logon issues. CIT engineers are reviewing the root cause and working to restore service.
Current Status:
The issue has been resolved and authentication is working normally again.
more details

Unplanned Outage: Quest ARS

Start:
2026-02-06 09:47:00
Status:
Closed
Brief Description:
The Quest ARS service has been taken offline for unplanned maintenance. This will impact anyone who uses ARS to manage AD objects. There is currently no estimate for service restoration. Updates will be provided as information becomes available.
Current Status:
The ARS service is back online.
more details

Performance Issue: Network Outage Impacting Vet School / Areas East of Campus

Start:
2026-02-09 08:43:00
Status:
Closed
Brief Description:
CIT is investigating a network outage impacting the areas of the Vet School and locations east of campus. The issue appears to be power-related.
Current Status:
The underlying power issue has been resolved.
more details

Scheduled Service Change: KFS patch release 02/08/2026

Start:
2026-02-08 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday from 6am to 12noon ET.
more details

Performance Issue: Temperature Issue in CCC Datacenter

Start:
2026-02-08 08:42:00
Status:
Closed
Brief Description:
A temperature issue in the CCC Datacenter is resulting in intermittent performance issues. Some nodes for server backup have rebooted and there is a potential for impact on managed servers. Cornell staff are working on the issue.
Current Status:
The temperature issue has been stabilized. Cornell staff are continuing to monitor.
more details

Scheduled Service Change: Zoom Software Quarterly Lifecycle Update (2/7/2026)

Start:
2026-02-07 03:00:00
Status:
Closed
Brief Description:
Zoom will enforce minimum client versions, as outlined in their Software Lifecycle Policy, on February 7th, 2026.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Migration

Start:
2026-02-05 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Feb 5, between approximately 5-7am ET.
more details

Unplanned Outage: Marketing Cloud Login Issue via SSO

Start:
2026-02-03 10:31:00
Status:
Closed
Brief Description:
It is currently not possible to log in to Salesforce Marketing Cloud via Single Sign-On (SSO). A workaround is available. Salesforce is investigating the issue and working to restore access as quickly as possible.
Current Status:
The Salesforce incident that was causing the Single Sign-On (SSO) access issue impacting Marketing Cloud has been resolved by Salesforce at 11:58 PM UTC, Tuesday, February 3.
 
The Cornell Marketing Cloud team has confirmed that Cornell SSO access to Marketing Cloud has been fully restored. All users can now log in to Marketing Cloud as usual using their NetID or CWID at https://marketingcloud.cornell.edu
 
If you continue to experience any issues accessing Marketing Cloud, please contact support.

more details

Scheduled Service Change: FINAL REMINDER: Duo Certificate Authority (CA) bundle expiration

Start:
2026-02-02 00:00:00
Status:
Closed
Brief Description:
On Monday, February 2, 2026, Duo will replace their root CA bundle. Unsupported versions of the software will longer receive Duo Push requests or be able to complete Duo Mobile-based verification. Duo users must update to supported versions of the app.
more details

Scheduled Service Change: WiFi Configuration Changes

Start:
2026-01-30 05:00:00
Status:
Closed
Brief Description:
On Friday, January 30, at approximately 5am ET, there will be a momentary interruption of Wi-Fi service (eduroam, Red-Rover, and Cornell-Visitor). Most devices should re-connect automatically according to the individual device settings.
more details

Scheduled Service Change: DMARC - Enforcing standards for delivery

Start:
2026-01-28 06:00:00
Status:
Closed
Brief Description:
On Wednesday, January 28, 2026, at 6:00am, CIT will enable a transport rule for all inbound email. After the change, email that does not pass DMARC standards will be rejected and will return a bounce message to the sender.
more details

Scheduled Service Change: AWS Security Events Framework Resource Cleanup

Start:
2026-01-26 08:00:00
Status:
Closed
Brief Description:
Resources in Cornell AWS accounts that support the original Cornell AWS Security Events framework will be removed. (More information in the full description.)
more details

Scheduled Service Change: KFS patch release

Start:
2026-01-25 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release Sunday, January 25 from 6am to 12noon EST.
more details

Scheduled Service Change: PeopleSoft: Windows and Linux OS Patching

Start:
2026-01-25 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) will be unavailable on Sunday, January 25 from 5 - 10am ET.
more details
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