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IT Status Alerts

All Closed Alerts

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5183 results found, displaying results 1 - 21.

Scheduled Service Change: Pinnacle - Monthly Windows Patching September 2018

Start:
2018-09-19 03:00:00
Status:
Closed
Brief Description:
The Pinnacle Production Report Server sf-pinn-002 will have the Monthly Windows Patches applied by the S&O automated patching.
more details

Scheduled Service Change: Complete removal of SMB1 (turn-off support) on virtual filers

Start:
2018-09-18 11:00:00
Status:
Closed
Brief Description:
SMB1 support has been disabled globally on virtual filers on Shared File Services.
more details

Scheduled Service Change: Net-Print PaperCut: planned outage to perform MS OS Monthly updates

Start:
2018-09-18 05:00:00
Status:
Closed
Brief Description:
Net-Print PaperCut: planned outage to perform MS OS Monthly updates.
more details

Scheduled Service Change: ImageNow: Monthly Windows patching outage

Start:
2018-09-17 21:00:00
Status:
Closed
Brief Description:
We will be bringing the system down so that the monthly windows patches can be applied and the servers can be rebooted. We will also change the RabbitMQ port number to use SSL during this time window.
more details

Performance Issue: Login error for some first time Cornell Zoom users

Start:
2018-09-10 14:53:00
Status:
Closed
Brief Description:
When logging in to the Cornell Zoom instance for the first time, some users are receiving an error; most new Zoom users are able to login normally.
Current Status:
We have confirmeed that this issue was caused by users signing up for a free Zoom account using their Cornell email address instead of logging into the Cornell Zoom instance directly.
more details

Scheduled Service Change: Pinnacle - Custom Apex Applications monthly CentOS patching

Start:
2018-09-13 07:00:00
Status:
Closed
Brief Description:
The Pinnacle Production Custom Apex web server at AWS will have monthly CentOS patches applied. Patching is done monthly on the second Thursday of the month.
more details

Scheduled Service Change: PeopleSoft biweekly migration of online and batch objects

Start:
2018-09-13 05:00:00
Status:
Closed
Brief Description:
PeopleSoft biweekly migration of online and batch objects--09/13/2018
more details

Scheduled Service Change: Confluence Maintenance and Updates

Start:
2018-09-13 06:00:00
Status:
Closed
Brief Description:
On September 13th 2018 beginning at 6 AM, Confluence will be unavailable for up to 1 hour as CIT completes environment changes which include converting to Amazon Elastic Container Registry along with updates to the operating system and configuration file
more details

Scheduled Service Change: KFS, Cynergy, CynergyApps, Travel and eShop unavailable Sun., Sept. 9, 2018

Start:
2018-09-09 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, Cynergy Applications, and Travel reimbursement will be down for a patch release
more details

Performance Issue: All Outlook Versions and Skype for Business

Start:
2018-09-05 14:53:00
Status:
Closed
Brief Description:
When attempting to use any version of Outlook (Outlook for Windows, Mac, iOS, and Android, as well as Outlook on the Web) or Skype for Business in Cornell’s Office 365, individuals may receive a message that their bandwidth is being throttled.
Current Status:
Microsoft has announced that this problem is fixed.
more details

Unplanned Outage: Wired and WiFi Network At Donlon Hall

Start:
2018-09-06 08:28:00
Status:
Closed
Brief Description:
There are currently four network switches down at Donlon Hall. Some users in the building currently have no wired and WiFi connectivity.
Current Status:
Power has been restored and the network switches at Donlon halll are now back up.
more details

Unplanned Outage: Service outage to several Pantheon sites

Start:
2018-09-05 16:17:00
Status:
Closed
Brief Description:
Pantheon is reporting a general service outage affecting many sites. This includes but may not be limited to: https://it.cornell.edu https://cis.cornell.edu https://emergency.cornell.edu
Current Status:
Vendor reports issue is resolved :https://status.pantheon.io/incidents/2p07dj44rzwy
more details

Scheduled Service Change: 9/6/18 Replace module in Goldwin Smith router.

Start:
2018-09-06 05:00:00
Status:
Closed
Brief Description:
Per Juniper, replace the 10G module in the Goldwin Smith router. The module is showing errors, but not impacting service. However, it needs to be replaced.
more details

Performance Issue: SharePoint Online and OneDrive for Business Delays or Navigation Errors

Start:
2018-08-29 10:46:00
Status:
Closed
Brief Description:
Microsoft has advised that some individuals using SharePoint Onine or OneDrive for Business may experience intermittent delays, navigation errors, or sync performance degradation.
Current Status:
Microsoft has announced that this issue is resolved.
more details

Performance Issue: Office Online in Box

Start:
2018-09-04 14:29:00
Status:
Closed
Brief Description:
There is an issue in some of Microsoft’s datacenters that can prevent documents from being loaded in Office Online. This is preventing editing documents in Cornell’s Box service, but not currently most of Cornell's Office 365.
Current Status:
Microsoft has announced that this problem is resolved.
more details

Scheduled Service Change: Update: Box Account Deprovisioning-Related Notifications

Start:
2018-09-02 09:00:00
Status:
Closed
Brief Description:
The deprovisioning of Box accounts associated with individuals who have left the university is causing notifications to individuals who are still here and have access to files owned by the deleted account.
more details

Performance Issue: Wired and WiFi Network At Comstock Hall

Start:
2018-09-04 14:26:00
Status:
Closed
Brief Description:
The comstock4-3500 switch at Comstock Hall is currently down. Some users in the building currently have no connectivity. Affected Subnets VLAN Subnet 189 128.253.38.0/24 858 128.253.191.0/24 940 128.253.168.64/26 2024 10.26.48.0/20
Current Status:
The comstock4-3500 switch is now back up and wired and WiFi connectivity has been restored in Comstock Hall.
more details

Unplanned Outage: KFS experiencing partial service degradation

Start:
2018-09-04 08:26:00
Status:
Closed
Brief Description:
Some users are reporting issues trying to access the Kuali Finanacial System, technical staff are looking into the issue at this time
Current Status:
Issues have been resolved and Kuali Financial System is now fully functional.
more details

Security Alert: Intel CPU speculative execution vulnerabilities

Start:
2018-08-15 14:46:00
Status:
Closed
Brief Description:
Intel publicly disclosed three vulnerabilities that leverage speculative execution to allow an attacker to read sensitive information stored on a system. These attacks are very similar to the previously disclosed Spectre and Meltdown vulnerabilities.
more details

Performance Issue: Outlook on the Web (outlook.cornell.edu) "Mailbox Isn't Available"

Start:
2018-08-31 21:23:00
Status:
Closed
Brief Description:
CIT has received reports of individuals being unable to access their Office 365 mail through Outlook on the Web (outlook.cornell.edu), with a message of "Something went wrong. The mailbox isn't available."
Current Status:
All affected accounts now have current active licenses.
more details
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