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IT Status Alerts

All Closed Alerts

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6960 results found, displaying results 1 - 21.

Scheduled Service Change: Zoom: Update to Default Whiteboard Configuration

Start:
2024-03-17 11:00:00
Status:
Closed
Brief Description:
On Sunday, March 17, 2024, by 12pm the default configuration for Zoom Whiteboards will be updated to unlock the option for external (to Cornell) sharing of persistent whiteboards.
more details

Scheduled Service Change: ePortfolio (Digication) Digital Portfolio Systems Maintenance

Start:
2024-03-16 04:00:00
Status:
Closed
Brief Description:
ePortfolio (Digication) will be performing system maintenance on Saturday March 16, 2024, from 4am-6am ET. All ePortfolio digital portfolio systems will be temporarily unavailable. Users may face interruptions during this maintenance window.
more details

Scheduled Service Change: CULearn (SABA) - Production Upgrade to Version U58

Start:
2024-03-15 18:00:00
Status:
Closed
Brief Description:
CULearn will be updated to version U58 beginning on Friday, March 15 at 6pm ET until Saturday, March 16 at 2am. The service is expected to be unavailable until the upgrade is completed.
more details

Unplanned Outage: Wi-Fi: Short Interruption of Service

Start:
2024-03-14 12:45:00
Status:
Closed
Brief Description:
IT staff detected a short outage of campus Wi-Fi service (eduroam, RedRover and Cornell-Visitor) at roughly 12:45pm. All Wi-Fi services are currently up and running normally. IT staff are investigating the cause of the interruption.
Current Status:
Wi-Fi service is running normally.
more details

Scheduled Service Change: Updated time: PeopleSoft Online and Batch Object Weekly Migration 5am-7am

Start:
2024-03-14 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thurs., March 14, 2024, 5am-7am.
more details

Scheduled Service Change: Reminder: Shibboleth login block for targeted users

Start:
2024-03-12 08:00:00
Status:
Closed
Brief Description:
Reminder: Customers using passwords with weak crypto (easily guessed, broken, or otherwise used by bad actors) will be prompted to change their passwords in order to login to Cornell sites using CUWebLogin starting on Tues, Mar 12, 2024 at 8am.
more details

Scheduled Service Change: KFS patch release 03/10/2024

Start:
2024-03-10 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be unavailable while a patch is released this Sunday, March 10, 2024, from 6am-12pm ET.
more details

Scheduled Service Change: Reminder: PeopleSoft: Windows and Linux OS Patching

Start:
2024-03-10 05:00:00
Status:
Closed
Brief Description:
Reminder: Sun, Mar. 10, 2024, 5am-10am, PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, & Student Employment will be unavailable.
more details

Performance Issue: Some TeamDynamix Asset Management Records Have Incomplete Data

Start:
2024-03-01 12:03:00
Status:
Closed
Brief Description:
CIT has received reports that some TeamDynamix Asset Management (AM) data is missing information normally supplied by Endpoint Management Tools, including: 1. Assigned User 2. New Devices 3. PPD Status CIT is investigating the issue.
Current Status:
The primary functionality of missing new or modified endpoint data in TDX AM has been restored. A workaround of data modified in the last twelve months should address the missing data. A problem ticket was created to work through implementing a sustainable fix to avoid this issue in the future. Originally issues with three kinds of information were reported, thought to all be related to the same issue (see Full Description). The workaround should address (1) New Devices and (3) PPD Status. (2) Assigned User appears to be related to a data mapping issue. We are treating this issue now as a separate unrelated problem.
more details

Performance Issue: TeamDynamix not creating tickets as expected from received email messages

Start:
2024-03-07 11:39:00
Status:
Closed
Brief Description:
TeamDynamix admins and users have reported issues related to TeamDynamix not creating tickets from received email messages.
Current Status:
This issue has been resolved. IT staff have verified that all Cornell TeamDynamix Email Monitors are receiving messages and creating tickets as expected.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2024-03-07 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thurs., Mar. 7, 2024, from 5am to 7am.
more details

Performance Issue: TeamDynamix Experiencing Performance Issues

Start:
2024-03-05 09:29:00
Status:
Closed
Brief Description:
TeamDynamix is experiencing multiple performance issues, which include issues with connections between TeamDynamix and Microsoft 365 email servers. IT staff are aware of the issues and are investigating.
Current Status:
The issue has been resolved. IT staff will investigate contributing factors and ways to prevent the issue going forward.
more details

Unplanned Outage: Concur Travel Reimbursement Service Unavailable

Start:
2024-03-04 09:04:00
Status:
Closed
Brief Description:
The Concur travel service is currently unavailable.
Current Status:
The issue has been resolved.
more details

Scheduled Service Change: KFS 03/03/2024 patch release

Start:
2024-03-03 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday, March 3, 2024 from 6am to 12pm EST.
more details

Scheduled Service Change: Apply latest Oracle patches to Oracle Analytics Server

Start:
2024-03-03 06:00:00
Status:
Closed
Brief Description:
The Oracle Analytics Server dashboards at https://oasprod.db.cornell.edu/analytics will be down for patching maintenance Sunday, March 3, 2024 from 6am until 6:30am.
more details

Security Alert: Security issue with United Healthcare

Start:
2024-02-22 10:22:00
Status:
Closed
Brief Description:
Resolved: Cornell had blocked campus access to all websites and email associated with United Healthcare (OptumRx and the Empire Plan among them) in response to a cybersecurity attack against Change Healthcare. CIT has restored access to some sites.
Current Status:
Resolved.
more details

Scheduled Service Change: Canvas: add custom text to existing New Access Token popup

Start:
2024-03-01 06:30:00
Status:
Closed
Brief Description:
On Friday, March 1, 2024 at 6:30am, we will add custom text to a popup in Canvas which customers use to create Access Tokens. Essentially, treat Access Tokens like NetIDs; do not share them.
more details

Scheduled Service Change: PeopleSoft Online and Batch Migratio

Start:
2024-02-29 04:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thurs., Feb. 29, 2024, from 4am to 7am.
more details

Security Alert: Urgent Outlook for Windows update

Start:
2024-02-15 13:48:00
Status:
Closed
Brief Description:
Microsoft has identified and fixed a critical vulnerability in all supported versions of Microsoft Outlook for Windows only. The vulnerability bypasses link protections and may lead to remote code execution. Patch now.
more details

Scheduled Service Change: Secure Connect user provisioning for general availability

Start:
2024-02-26 09:00:00
Status:
Closed
Brief Description:
On Mon, Feb 26, 2024, 9am-9pm, Secure Connect, an optional authentication method, will be made available to all Cornell community members.
more details
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