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IT Status Alerts

All Closed Alerts

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7031 results found, displaying results 1 - 21.

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2024-06-13 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thursday, June 13, from approx. 5-7am.
more details

Performance Issue: Cornell TeamDynamix System Errors Being Reported

Start:
2024-06-07 17:14:00
Status:
Closed
Brief Description:
Reports are coming in from the Cornell community about Cornell's TeamDynamix system intermittently returning system errors, responses timing out, and/or duplicate tickets being created.
Current Status:
The performance issues have been resolved.
more details

Scheduled Service Change: e-List servers down for DB patching

Start:
2024-06-10 04:50:00
Status:
Closed
Brief Description:
Between Monday, June 10, at 4:50am and Tuesday, June 11, at 7:20am, the four Cornell e-list servers (Y2, Y1, B1, and maxima40) will be unavailable for database patching.
more details

Scheduled Service Change: Wipe and reconfigure sfr1-qfx / sfr2-qfx (Rhodes Hall server farm) switches

Start:
2024-06-10 04:00:00
Status:
Closed
Brief Description:
Update: On June 10, from 4-7am, appliances connected to the sfr1-qfx and sfr2-qfx switches will lose network connectivity for several minutes while the two switches are re-imaged, reconfigured and upgraded. See description for full list.
more details

Scheduled Service Change: Jira Application Server move to new Data Center

Start:
2024-06-07 17:00:00
Status:
Closed
Brief Description:
On June 7, 2024, from 5pm to June 8, 2024, at 7am, the hosting vendor Contegix will perform the server migration of the Jira Application to a new data center. After its completion, a test will be done to confirm the migration worked correctly.
more details

Scheduled Service Change: Confluence Wiki Application Server move to new Data Center

Start:
2024-06-07 17:00:00
Status:
Closed
Brief Description:
On June 7, 2024, from 5pm to June 8, 2024, at 7am, the hosting vendor Contegix will perform the server migration of the Confluence Application to a new data center. After its completion, a test will be done to confirm the migration worked correctly.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2024-06-06 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thursday, June 6.
more details

Performance Issue: Canvas Feed from PeopleSoft Failure

Start:
2024-06-02 16:18:00
Status:
Closed
Brief Description:
On Sunday June 2, 2024, the PeopleSoft/Canvas integration failed its 2:10pm run. The Canvas support team is working on determining the cause of the failure.
Current Status:
The Canvas feed failure issue has been resolved.  Regular SIS feeds from PeopleSoft to Canvas are being automatically transmitted and processed as of 11:14am today, June 3, 2024.
more details

Scheduled Service Change: Wipe and reconfigure sfc1-qfx / sfc2-qfx (CCC server farm) switches

Start:
2024-06-03 05:00:00
Status:
Closed
Brief Description:
Appliances connected to the sfc1-qfx and sfc2-qfx set of switches will lose network connectivity for several minutes while they are reconfigured and upgraded; see full list in description.
more details

Scheduled Service Change: KFS patch release

Start:
2024-06-02 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday, June 2 from 6am to 12pm EST.
more details

Scheduled Service Change: Embed Player Updates for Video Hosting and Sharing/Video On Demand

Start:
2024-06-02 10:00:00
Status:
Closed
Brief Description:
The players used by embed share code in the Video On Demand (VOD) service will be updated to new player versions at this time. The vendor is discontinuing support for current player versions in late September 2024.
more details

Scheduled Service Change: REMINDER: PeopleSoft: Windows and Linux OS Patching

Start:
2024-06-02 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) will be unavailable on Sunday, June 2, 2024.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2024-05-30 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thursday, May 30, 2024.
more details

Performance Issue: Resolved: SIS feed from PeopleSoft to Canvas halted

Start:
2024-05-26 09:35:00
Status:
Closed
Brief Description:
An error occurred in the PeopleSoft code which generates the COURSE, USERS and ENROLLMENTS data from PeopleSoft to Canvas on Friday, May 24, 2024. The SIS feed from PeopleSoft to Canvas has been halted until a fix is implemented and tested.
Current Status:
The issue has been resolved. The 2:20pm SIS feed from PeopleSoft to Canvas completed successfully. Automation of the SIS feed process has been restored.  
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2024-05-23 04:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thursday, May 23, 2024.
more details

Scheduled Service Change: KFS patch release

Start:
2024-05-19 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release on Sunday, May 19 from 6am to 12pm EST.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2024-05-16 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thurs, May 16 from approx 5am to 7am.
more details

Scheduled Service Change: Migrate Humphrey's node router

Start:
2024-05-14 04:00:00
Status:
Closed
Brief Description:
On May 14, 2024, between approximately 4am and 6am, CIT Network Engineering will be migrating buildings on the Humphreys node router to new hardware.
more details

Unplanned Outage: Resolved: Some Avaya Phones Have No Dial Tone

Start:
2024-05-13 10:50:00
Status:
Closed
Brief Description:
CIT has received reports that some Avaya phones have no dial tone in Gates Hall, Duffield Hall, and potentially other buildings.
Current Status:
the issue has been resolved.
more details

Scheduled Service Change: Delete Qualtrics Accounts with No Surveys or Recent Activity

Start:
2024-05-12 05:00:00
Status:
Closed
Brief Description:
There will be a cleanup of Qualtrics accounts that have no surveys and have not had a login since 2020. The cleanup will remove unused accounts from the system.
more details
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