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IT Status Alerts

All Closed Alerts

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5255 results found, displaying results 1 - 21.

Scheduled Service Change: Net-Print PaperCut: planned outage MS OS Monthly updates

Start:
2018-11-20 05:00:00
Status:
Closed
Brief Description:
Net-Print PaperCut: planned outage MS OS Monthly updates
more details

Scheduled Service Change: PeopleSoft: Migration of online and batch objects 11/20/2018 5:30am-7:00am

Start:
2018-11-20 05:30:00
Status:
Closed
Brief Description:
PeopleSoft: Migration of online and batch objects 11/20/2018 5:30am - 7:00am with outage
more details

Performance Issue: E-List (Lyris) Delays

Start:
2018-11-19 11:47:00
Status:
Closed
Brief Description:
Most e-list email began to suffer delays starting 11:47 am. By around 1:33 pm all e-list email had been sent out and since then the e-list service has been operating normally.
Current Status:
Service is performing normally.
more details

Performance Issue: E-List (Lyris) "From" Address Display Name Containing @ Symbol

Start:
2018-11-16 07:59:00
Status:
Closed
Brief Description:
The E-List service is currently rejecting valid emails that have a "From" address whose display name contains the @ symbol. The vendor is providing a fix to be applied Sunday, November 18. Workaround: Use the word "at" or a descriptive display name.
Current Status:
The update was made on Sunday, November 18 and has fixed the problem. The @ symbol's presence in the display name no longer causes a submission to an e-list to be refused.
more details

Performance Issue: E-List (Lyris) "From" Address Display Name Containing @ Symbol

Start:
2018-11-16 07:59:00
Status:
Closed
Brief Description:
The E-List service is currently rejecting valid emails that have a "From" address whose display name contains the @ symbol. The vendor is providing a fix to be applied Sunday, November 18. Workaround: Use the word "at" or a descriptive display name.
Current Status:
The vendor is providing a fix that will be applied Sunday, November 18.
more details

Scheduled Service Change: EZ-Backup team to migrate ADSM4 to new hardware

Start:
2018-11-18 12:00:00
Status:
Closed
Brief Description:
EZ-Backup team to migrate ADSM4 to new hardware
more details

Scheduled Service Change: KFS Patch Release on 11/18/2018

Start:
2018-11-18 06:00:00
Status:
Closed
Brief Description:
KFS patch release on Sunday; this maintenance will also include the move of our last CynergyApplications server to AWS.
more details

Scheduled Service Change: Migrate SFS DFS roots to new servers

Start:
2018-11-18 08:00:00
Status:
Closed
Brief Description:
We will be removing the old servers from the DFS roots that SFS manages. These servers have already been removed from the files.cornell.edu DNS entry.
more details

Scheduled Service Change: Jira Prod Database update cycle

Start:
2018-11-18 06:00:00
Status:
Closed
Brief Description:
Jira Prod Database update cycle
more details

Scheduled Service Change: Upgrade the main elist server (Y1)

Start:
2018-11-18 07:00:00
Status:
Closed
Brief Description:
Upgrade the main e-list server (Y1) to the latest version Aurea Listmanager 12.3.1 (from v12.3.0) to deploy a bug fix for incorrectly rejecting certain postings based on from address, and stay current with the product.
more details

Scheduled Service Change: Upgrade the bulkmail elist server (B1) to Aurea LM

Start:
2018-11-18 06:30:00
Status:
Closed
Brief Description:
Upgrade the bulkmail e-list server (B1) to the latest version Aurea Listmanager 12.3.1 (from v12.3.0) to deploy a bug fix for incorrectly rejecting certain postings based on from address, and stay current with the product.
more details

Scheduled Service Change: Upgrade the alternate elist server (Y2)

Start:
2018-11-18 06:00:00
Status:
Closed
Brief Description:
Upgrade the alternate e-list server (Y2) to the latest version Aurea Listmanager 12.3.1 (from v12.3.0) to deploy a bug fix for incorrectly rejecting certain postings based on from address, and stay current with the product.
more details

Scheduled Service Change: Remedy Server Monthly Patching

Start:
2018-11-18 01:00:00
Status:
Closed
Brief Description:
The BMC Remedy on Demand team will be performing maintenance on Remedy production servers. During this activity there will be multiple service disruptions of 15-20 minutes with the window.
more details

Performance Issue: Remedy Not Processing New Messages

Start:
2018-11-16 08:27:00
Status:
Closed
Brief Description:
Remedy is receiving but not processing incoming e-mail at this time.
Current Status:
Remedy e-mail is processing normally at this time. Technical staff continue to investigate causes of the problem.
more details

Scheduled Service Change: PeopleSoft: Scheduled migration of online and batch objects 11/15/2018

Start:
2018-11-15 04:30:00
Status:
Closed
Brief Description:
PeopleSoft: Scheduled migration of online and batch objects 11/15/2018 4:30am - 7:00am
more details

Scheduled Service Change: Upgrade CUVPN AnyConnect clients to version 4.6.03049

Start:
2018-11-13 05:00:00
Status:
Closed
Brief Description:
An upgrade of the CUVPN client, AnyConnect, will be configured in the CUVPN servers on Tuesday, November 13, 2018 05:00 AM - 07:00 AM.
more details

Performance Issue: Some CUView Channel Players are not receiving updates made to content

Start:
2018-11-01 18:35:00
Status:
Closed
Brief Description:
At least some CUView Channel Players are not receiving updates made to content, playlists, or layouts in the admin web portal.
Current Status:
Current Status: CIT is working with the vendor to investigate the issue.
more details

Security Alert: False emails from "Martha E. Pollack"

Start:
2018-10-29 11:18:00
Status:
Closed
Brief Description:
Cornell is receiving an atypical number of phishing messages claiming to be from President Pollack and attempting to solicit iTunes gift cards.
more details

Scheduled Service Change: Performance restart all e-list server (Y1, Y2, B1)

Start:
2018-11-11 07:15:00
Status:
Closed
Brief Description:
All main e-list server (Y1, Y2, B1) will be powered off/powered on to improve performance
more details

Scheduled Service Change: Moving the cornell.edu production database from on premise to AWS

Start:
2018-11-11 05:00:00
Status:
Closed
Brief Description:
Moving the cornell.edu production database from on-site to AWS.
more details
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