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IT Status Alerts

All Closed Alerts

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7374 results found, displaying results 1 - 21.

Scheduled Service Change: Confluence Application (Wiki Service) upgrade

Start:
2025-08-22 19:00:00
Status:
Closed
Brief Description:
The hosting vendor Contegix/Valiantys will upgrade the Confluence Wiki application on Friday, August 22, 2025, from 7-11pm EST.
more details

Unplanned Outage: RingCentral SMS (Text Messaging) Outage

Start:
2025-02-05 15:28:00
Status:
Closed
Brief Description:
The SMS problem has been moved from Major Incident to a known issue. CIT continues working with the vendor on approaches that meet the updated January 2025 industry requirements.
Current Status:
SMS or text messages cannot be sent via RingCentral.

CIT continues working with the vendor on approaches that meet the updated January 2025 industry requirements.
more details

Scheduled Service Change: Distribution switch upgrade on Thursday, August 21, 2025

Start:
2025-08-21 04:00:00
Status:
Closed
Brief Description:
Network Engineering will be upgrading switch operating systems as part of regular maintenance work on Thursday, August 21, from 4-6am. Access to Airwave will be intermittent during the upgrade, and during the reboot it will be unavailable.
more details

Unplanned Outage: Copilot Chat for Users with Student Microsoft 365 License

Start:
2025-08-18 09:00:00
Status:
Closed
Brief Description:
Users with student Microsoft 365 license cannot access Copilot Chat. Cornell staff has opened a ticket with Microsoft to resolve the issue. There is no workaround for affected users to access the protected version of Copilot Chat.
Current Status:
The issue has been resolved.
more details

Scheduled Service Change: Distribution switch upgrade on Wednesday, August 20, 2025

Start:
2025-08-20 04:00:00
Status:
Closed
Brief Description:
Network Engineering will be upgrading switch operating systems as part of regular maintenance work on Wednesday, August 20, from 4-6am.
more details

Scheduled Service Change: Upcoming Changes to Two-Step Login (Duo)

Start:
2025-08-19 09:00:00
Status:
Closed
Brief Description:
On Tues., August 19, 2025, CIT will make changes to the Two-Step Login (Duo) service for Cornell (Ithaca) Affiliate, Exception (Sponsored), Temporary, and Former Postgrad accounts using the Duo Mobile app. See the full description for important details.
more details

Scheduled Service Change: Distribution router upgrade on Tuesday, August 19, 2025

Start:
2025-08-19 04:00:00
Status:
Closed
Brief Description:
Network Engineering will be upgrading router operating systems as part of regular maintenance work on Tuesday, August 19, from 4-6am. Check the full description for affected locations and services.
more details

Scheduled Service Change: Distribution router upgrade on Monday, August 18, 2025

Start:
2025-08-18 04:00:00
Status:
Closed
Brief Description:
Network Engineering will be upgrading router operating systems as part of regular maintenance work on Monday, August 18 from 4-6am. Check the full description for affected locations and services.
more details

Scheduled Service Change: e-List servers down for OS patching

Start:
2025-08-17 04:45:00
Status:
Closed
Brief Description:
On August 17, 2025, three Cornell e-list servers (Y1, B1, and maxima60) will be unavailable during monthly OS patching.
more details

Scheduled Service Change: Confluence Application (Wiki Service) upgrade

Start:
2025-08-15 20:00:00
Status:
Closed
Brief Description:
The hosting vendor Contegix/Valiantys will perform an upgrade of the Confluence Wiki application on Friday, August 15, 2025 from 8-11pm.
more details

Scheduled Service Change: AHDC (Animal Health Diagnostic Center) Switch Replacement

Start:
2025-08-11 05:00:00
Status:
Closed
Brief Description:
From August 11-15 (Monday-Friday), between 4-7am, CIT will be replacing network switches in AHDC (Animal Health Diagnostic Center). Network and wireless connectivity will be briefly interrupted during the maintenance windows.
more details

Performance Issue: Wired Network Performance Issues

Start:
2025-08-13 10:52:00
Status:
Closed
Brief Description:
Network Engineering is investigating reports of network issues in buildings served out of the Goldwin Smith node router.
Current Status:
The issue has been resolved.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Migration

Start:
2025-08-14 04:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thurs., August 14, 2025, from 4-7am.
more details

Scheduled Service Change: Emergency Network Maintenance - Goldwin Smith Router Reload

Start:
2025-08-13 18:00:00
Status:
Closed
Brief Description:
In response to the wired network issues in buildings supported by the Goldwin Smith router, CIT Network Engineering will force a system reload at 6pm on Wednesday, August 13, 2025.
more details

Scheduled Service Change: CIT - Switch Upgrades

Start:
2025-08-13 05:00:00
Status:
Closed
Brief Description:
On August 13, 2025, from 5am to 8am, there will be an upgrade of the switches that support network infrastructure on campus and at remote sites that use CIT-managed switches.
more details

Performance Issue: Cornell Microsoft Email Sending and Receiving

Start:
2025-08-12 14:49:00
Status:
Closed
Brief Description:
Microsoft has announced that some users' inbound and outbound Exchange Online email messages may be delayed by over an hour. This issue is also affecting Cornell Google mail account holders when mail is sent to them from a Microsoft email account.
Current Status:
Microsoft has resolved this issue and states that all queued mail has now been delivered.
more details

Scheduled Service Change: KFS 08/10/2025 patch release

Start:
2025-08-10 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be unavailable during a patch release this Sunday, August 10, 2025, from 6am-12pm EST.
more details

Scheduled Service Change: Jira Application Upgrade

Start:
2025-08-08 19:00:00
Status:
Closed
Brief Description:
The Jira project management service will be under maintenance on Friday, August 8, from 7-11pm for an upgrade. The service will be unavailable during that time.
more details

Scheduled Service Change: Node router upgrades: vmc1-ex and mcfad1-ex

Start:
2025-08-07 04:00:00
Status:
Closed
Brief Description:
The campus routers that control traffic to the buildings listed in this announcement will be upgraded one at a time on August 7, 2025, starting at 4am. Expect an outage of 30 minutes per router.
more details

Scheduled Service Change: Canvas Data Retention: Deleting Courses

Start:
2025-08-06 10:00:00
Status:
Closed
Brief Description:
On August 6, 2025, Canvas data retention policies will be implemented, deleting SIS-managed courses that are older than five years (2019FA and prior). These courses have been previously flagged for deletion. Perpetual term courses will not be impacted.
more details
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