Performance Issue: Cornell Microsoft Email Sending and Receiving
Last Updated:
2025-08-13 08:35:31
Event:
2025-08-12 14:49:00
Status:
Closed
Brief Description:
Microsoft has announced that some users' inbound and outbound Exchange Online email messages may be delayed by over an hour. This issue is also affecting Cornell Google mail account holders when mail is sent to them from a Microsoft email account.
User Impact:
Some users' inbound and outbound Exchange Online email messages may be delayed by over an hour. This issue is also affecting Cornell Google mail account holders when mail is sent to them from a Microsoft email account.
Workaround:
There is no workaround for this issue
Current Status:
Microsoft has resolved this issue and states that all queued mail has now been delivered.
Services Affected:
Email and Calendar
Subsites Affected:
Email for Faculty and Staff
Full Description:
Microsoft has announced that some users' inbound and outbound Exchange Online email messages may be delayed by over an hour. This issue is also affecting Cornell Google mail account holders when mail is sent to them from a Microsoft email account.
CIT TDX ID:
1922509
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
Microsoft has announced that some users' inbound and outbound Exchange Online email messages may be delayed by over an hour. This issue is also affecting Cornell Google mail account holders when mail is sent to them from a Microsoft email account. |
Microsoft has resolved this issue and states that all queued mail has now been delivered. |
2025-08-13 | 08:35:31 |
| Microsoft has announced that some users' inbound and outbound Exchange Online email messages may be delayed by over an hour. This issue is also affecting Cornell Google mail account holders when mail is sent to them from a Microsoft email account. | Microsoft is working on the issue. |
2025-08-12 | 15:11:04 |