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IT Status Alerts

All Closed Alerts

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6984 results found, displaying results 1 - 21.

Scheduled Service Change: Migrate GS node router to new core routers

Start:
2024-04-16 04:00:00
Status:
Closed
Brief Description:
On April 16, 2024, between approximately 4am and 5am, CIT Network Engineering will be migrating uplinks for the Goldwin node router.
more details

Scheduled Service Change: Reminder: PeopleSoft: Windows and Linux OS Patching

Start:
2024-04-14 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) will be unavailable on Sun. April 14, 2024 at 5am to approx. 10am
more details

Scheduled Service Change: e-List servers down for OS patching

Start:
2024-04-10 04:45:00
Status:
Closed
Brief Description:
Between Wednesday, April 10, 2024, and Sunday, April 14, 2024, the four Cornell e-list servers (Y2, Y1, B1, and maxima40) will be unavailable during monthly OS patching.
more details

Performance Issue: Dynamic Forms Experience Intermittent Failures

Start:
2024-04-10 09:08:00
Status:
Closed
Brief Description:
RESOLVED: The vendor has successfully addressed issues that resulted in intermittent failures in Dynamic Forms, a campus-wide tool used for online forms and workflows.
Current Status:
performing as expected
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2024-04-10 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Wed., April 10, 2024, approx. 5-7am.
more details

Performance Issue: Workaround for initial Crashplan deployment

Start:
2024-04-03 13:25:00
Status:
Closed
Brief Description:
RESOLVED: We have confirmed the vendor's fix applied at 2pm ET worked as expected. Previously, a workaround had been required to create new users upon initial deployment for Crashplan.
Current Status:
Resolved by vendor.
more details

Scheduled Service Change: Helen Newman Hall Voice & Data Outage

Start:
2024-04-04 08:30:00
Status:
Closed
Brief Description:
In support of the Balch Hall construction project, CIT will cut and re-splice copper and fiber cables supporting Helen Newman Hall. This work will require an 8-hour shutdown of voice and data connectivity to Helen Newman.
more details

Scheduled Service Change: KFS patch release April 7, 2024

Start:
2024-04-07 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday from 6am to 12pm EST.
more details

Performance Issue: Windows CM clients resumed connections with CM MP

Start:
2024-04-04 18:24:00
Status:
Closed
Brief Description:
RESOLVED: All services remain normal; no further reported issues have been observed following the Thursday, April 4 reboot. Previously, Windows CM clients had stopped connecting with CM MC. This issue is now considered resolved.
Current Status:
RESOLVED: Device management functions to Windows CM clients have resumed.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2024-04-04 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thur., April 4, 2024, from 5am-7am.
more details

Unplanned Outage: RESOLVED: Network Outages on Ithaca Campus

Start:
2024-04-03 11:51:00
Status:
Closed
Brief Description:
RESOLVED: All campus services have been restored. Earlier today, a campus-wide power outage impacted IT services across the Ithaca Campus. IT staff assessed the situation, and technicians were dispatched as needed.
Current Status:
RESOLVED: All campus services have been restored
more details

Scheduled Service Change: Canvas UI API token request change - non-impacting

Start:
2024-04-02 05:00:00
Status:
Closed
Brief Description:
On Tuesday, April 2, 2024, between 5am-7am, the Canvas learning management system UI for API token generation will be updated. Canvas API token generation must now be requested through the Canvas@Cornell team.
more details

Scheduled Service Change: Reminder: Migrate CCC node router to new core routers

Start:
2024-04-04 04:00:00
Status:
Closed
Brief Description:
Reminder: On Thursday, April 4, 2024, between approximately 4am and 5am, CIT Network Engineering will be migrating uplinks for the CCC node router. This is part of a project to upgrade network capacity. Connectivity may be disrupted briefly.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2024-03-28 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thur., March 28 between 5am-7am.
more details

Performance Issue: CrashPlan Console Unavailable for Administrators

Start:
2024-03-27 08:55:00
Status:
Closed
Brief Description:
The CrashPlan Admin Console is currently inaccessible and returns the administrator to the login screen after sign-in attempts, impacting the ability of Org Admins to manage users and devices. Backup and restore of individual devices is not affected.
Current Status:
The issue has been resolved.
more details

Performance Issue: Dynamic Forms Performance Issues

Start:
2024-03-25 10:18:00
Status:
Closed
Brief Description:
The Dynamic Forms service is experiencing extremely slow response times, resulting in timeout errors for users loading forms.
Current Status:
The issue has been resolved.
more details

Scheduled Service Change: Migrate Rhodes node router to new core routers

Start:
2024-03-26 04:00:00
Status:
Closed
Brief Description:
On Tuesday, March 26, 2024, between approximately 4am and 5am, CIT Network Engineering will be migrating uplinks for the Rhodes node router. This is part of a project to upgrade network capacity. Connectivity may be disrupted briefly.
more details

Scheduled Service Change: IT Service Alerts: Add formatted email links

Start:
2024-03-25 17:00:00
Status:
Closed
Brief Description:
IT Service Alerts emails will be updated to replace long safelinks with HTML formatted links on March 25 5pm-7pm. Rich Text support in the IT Service Alerts application will also be added to facilitate better formatting of information in the browser.
more details

Performance Issue: Test of the IT Alerts System

Start:
2024-03-25 17:39:00
Status:
Closed
Brief Description:
This is a test of the IT Alerts system. No IT services are affected.
Current Status:
This is a test of the IT Alerts system.  No IT services are affected.  
Enter the most recent status update for this incident, if applicable. Date and time will automatically be added after submission.
more details

Scheduled Service Change: KFS patch release

Start:
2024-03-24 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be unavailable during a patch release this Sunday, March 24, 2024, from 6am-12pm ET.
more details
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