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Performance Issue: Calendar Invitations sent to E-Lists

Last Updated:
2018-06-07 14:49:21
Event:
2018-05-08 10:51:00
Status:
Closed
Brief Description:
Some calendar invitations sent to e-lists might not be displayed when received and viewed in Office 365.
User Impact:
Calendar invitations sent to e-lists might not be displayed when received and viewed in Office 365.
Workaround:
When possible, send calendar invitations directly using Office 365, rather than through the e-list system.
Current Status:
While the vendor continues to work on this problem, it will be included in troubleshooting for this service: https://it.cornell.edu/facstaff-email/problem-calendar-invitations-sent-e-lists
Services Affected:
Email and Calendar
Mass Email
Subsites Affected:
E-lists (Lyris)
Faculty/Staff Calendar (Office 365)
Full Description:
Some calendar invitations sent to e-lists might not be displayed when received and viewed in Office 365.



Timeline of Changes

Description Current Status Date Time
Some calendar invitations sent to e-lists might not be displayed when received and viewed in Office 365. While the vendor continues to work on this problem, it will be included in troubleshooting for this service: https://it.cornell.edu/facstaff-email/problem-calendar-invitations-sent-e-lists 2018-06-07 14:45:23
Some calendar invitations sent to e-lists might not be displayed when received and viewed in Office 365. Investigation by Cornell staff discovered that the e-list system removes a component of calendar invitations as they pass through. Microsoft recently stopped recognizing invitations that lack this component, as part of their efforts to secure the service. Cornell staff are working with the e-list vendor to fix this problem. 2018-05-18 08:41:40
Some calendar invitations sent to e-lists might not be displayed when received and viewed in Office 365. A case has been opened with Microsoft. 2018-05-08 10:53:47