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Performance Issue: e-SHOP issue

Last Updated:
2018-06-12 15:46:16
Event:
2018-06-11 08:30:00
Status:
Closed
Brief Description:
e-SHOP is back up at this time. In order to log in users will need to clear the cache in their browser.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The issue is resolved. Anyone still receiving an access error message should clear their browser history and cache.
Services Affected:
Financial Management Service
Subsites Affected:
Kuali Financial System (KFS)
Full Description:
e-SHOP is back up at this time. In order to log in users will need to clear the cache in their browser.



Timeline of Changes

Description Current Status Date Time
e-SHOP is back up at this time. In order to log in users will need to clear the cache in their browser. The issue is resolved. Anyone still receiving an access error message should clear their browser history and cache. 2018-06-12 15:46:16
e-SHOP is back up at this time. In order to log in users will need to clear the cache in their browser. The vendor is still working on the issue at this time so users may see some slowness or performance degradation after logging into the system 2018-06-11 15:06:54
e-SHOP is not available due to a issue that the vendor is working to resolve. This issue is affecting Cornell and other institutions. Cornell is working with the vendor to resolve the issue. 2018-06-11 12:20:47
E-Shop is down. KFS admins are currently working with the vendor to resolve the issue. 2018-06-11 11:24:37