Performance Issue: PeopleSoft Login Issue for some users
Last Updated:
2018-06-08 11:39:00
Event:
2018-06-07 13:53:00
Status:
Closed
Brief Description:
We have received reports of some users having login/access issues to PeopleSoft production this morning.
User Impact:
N/A
Workaround:
We have found that clearing cache and exiting the browser, or restarting the computer has resolved it for users.
Current Status:
This issue has been resolved but CIT is continuing to monitor the PeopleSoft closely.
Services Affected:
Human Resource Information Management
Subsites Affected:
Student Voice Service
Full Description:
We have received reports of some users having login/access issues to PeopleSoft production this morning.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| We have received reports of some users having login/access issues to PeopleSoft production this morning. | This issue has been resolved but CIT is continuing to monitor the PeopleSoft closely. | 2018-06-08 | 11:39:00 |
| We have received reports of some users having login/access issues to PeopleSoft production this morning. | CIT is continuing to monitor the issue. Tomorrow morning between 5:30am and 7:00am CIT will perform application server maintenance in a round robin fashion. Users who are active on the server may experience a brief disruption while they are connected to another application server. | 2018-06-07 | 18:20:40 |
| We have received reports of some users having login/access issues to PeopleSoft production this morning. | PeopleSoft admins are working to resolve the issue at this time. | 2018-06-07 | 13:56:21 |