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Performance Issue: PeopleSoft Login Issue for some users

Last Updated:
2018-06-08 07:39:00
Event:
2018-06-07 09:53:00
Status:
Closed
Brief Description:
We have received reports of some users having login/access issues to PeopleSoft production this morning.
User Impact:
N/A
Workaround:
We have found that clearing cache and exiting the browser, or restarting the computer has resolved it for users.
Current Status:
This issue has been resolved but CIT is continuing to monitor the PeopleSoft closely.

Services Affected:
Human Resource Information Management
Subsites Affected:
PeopleSoft
Full Description:
We have received reports of some users having login/access issues to PeopleSoft production this morning.



Timeline of Changes

Description Current Status Date Time
We have received reports of some users having login/access issues to PeopleSoft production this morning. This issue has been resolved but CIT is continuing to monitor the PeopleSoft closely. 2018-06-08 07:39:00
We have received reports of some users having login/access issues to PeopleSoft production this morning. CIT is continuing to monitor the issue. Tomorrow morning between 5:30am and 7:00am CIT will perform application server maintenance in a round robin fashion. Users who are active on the server may experience a brief disruption while they are connected to another application server. 2018-06-07 14:20:40
We have received reports of some users having login/access issues to PeopleSoft production this morning. PeopleSoft admins are working to resolve the issue at this time. 2018-06-07 09:56:21