Performance Issue: Exchange Account Manager Issue
Last Updated:
2018-06-07 17:17:35
Event:
2018-06-07 15:04:00
Status:
Closed
Brief Description:
In Exchange Account Manager, users can search, but they are unable to manage accounts at this time. The system will return records, but they cannot be modified.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
An underlying issue that caused this problem has been fixed and Exchange Account Manager is working normally again.
Services Affected:
Email and Calendar
Subsites Affected:
Telephone Account Codes
Full Description:
In Exchange Account Manager, users can search, but they are unable to manage accounts at this time. The system will return records, but they cannot be modified.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| In Exchange Account Manager, users can search, but they are unable to manage accounts at this time. The system will return records, but they cannot be modified. | An underlying issue that caused this problem has been fixed and Exchange Account Manager is working normally again. | 2018-06-07 | 17:17:35 |
| In Exchange Account Manager, users can search, but they are unable to manage accounts at this time. The system will return records, but they cannot be modified. | CIT is currently investigating the issue. | 2018-06-07 | 15:09:47 |