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Performance Issue: Exchange Account Manager Issue

Last Updated:
2018-06-07 13:17:35
Event:
2018-06-07 11:04:00
Status:
Closed
Brief Description:
In Exchange Account Manager, users can search, but they are unable to manage accounts at this time. The system will return records, but they cannot be modified.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
An underlying issue that caused this problem has been fixed and Exchange Account Manager is working normally again.
Services Affected:
Email and Calendar
Subsites Affected:
Resource Accounts
Full Description:
In Exchange Account Manager, users can search, but they are unable to manage accounts at this time. The system will return records, but they cannot be modified.



Timeline of Changes

Description Current Status Date Time
In Exchange Account Manager, users can search, but they are unable to manage accounts at this time. The system will return records, but they cannot be modified. An underlying issue that caused this problem has been fixed and Exchange Account Manager is working normally again. 2018-06-07 13:17:35
In Exchange Account Manager, users can search, but they are unable to manage accounts at this time. The system will return records, but they cannot be modified. CIT is currently investigating the issue. 2018-06-07 11:09:47