Performance Issue: G Suite Calendar Events that pass through Office 365
Last Updated:
2018-06-07 18:51:03
Event:
2018-04-05 20:41:00
Status:
Closed
Brief Description:
Microsoft is investigating an issue where calendar events that begin in Google’s G Suite Calendar, go to Office 365, and return to G Suite may not display properly in Google G Suite.
User Impact:
Possibility of display issues for calendar events that originate in G Suite, pass through Office 365, then return to G Suite.
Workaround:
There is no workaround for this issue
Current Status:
While Microsoft continues to work on this problem, it will be included in troubleshooting for this service: https://it.cornell.edu/gsuite-facstaff-email/problem-g-suite-calendar-events-pass-through-office-365
Services Affected:
Email and Calendar
Subsites Affected:
Group Management
Full Description:
Microsoft is investigating an issue where calendar events that begin in Google’s G Suite Calendar, go to Office 365, and return to G Suite may not display properly in Google Calendar. Office 365 calendaring is not affected by this issue.
Specifically, Cornell G Suite users may experience spoofing or fraud warning banners, valid calendar-related email going to their spam folder, or in rare cases, senders receiving bounce messages for email with attachments or Calendar events originating from Gmail or G Suite environments. The issue in Office 365 is being triggered by .ics files attached to Google Calendar Events.
Specifically, Cornell G Suite users may experience spoofing or fraud warning banners, valid calendar-related email going to their spam folder, or in rare cases, senders receiving bounce messages for email with attachments or Calendar events originating from Gmail or G Suite environments. The issue in Office 365 is being triggered by .ics files attached to Google Calendar Events.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Microsoft is investigating an issue where calendar events that begin in Google’s G Suite Calendar, go to Office 365, and return to G Suite may not display properly in Google Calendar. Office 365 calendaring is not affected by this issue. Specifically, Cornell G Suite users may experience spoofing or fraud warning banners, valid calendar-related email going to their spam folder, or in rare cases, senders receiving bounce messages for email with attachments or Calendar events originating from Gmail or G Suite environments. The issue in Office 365 is being triggered by .ics files attached to Google Calendar Events. | While Microsoft continues to work on this problem, it will be included in troubleshooting for this service: https://it.cornell.edu/gsuite-facstaff-email/problem-g-suite-calendar-events-pass-through-office-365 | 2018-06-07 | 18:50:47 |
| Microsoft is investigating an issue where calendar events that begin in Google’s G Suite Calendar, go to Office 365, and return to G Suite may not display properly in Google Calendar. Office 365 calendaring is not affected by this issue. Specifically, Cornell G Suite users may experience spoofing or fraud warning banners, valid calendar-related email going to their spam folder, or in rare cases, senders receiving bounce messages for email with attachments or Calendar events originating from Gmail or G Suite environments. The issue in Office 365 is being triggered by .ics files attached to Google Calendar Events. | Microsoft is expanding their testing of the potential fix for this issue to ensure it resolves the problem without introducing new unexpected behaviors. | 2018-05-18 | 13:16:56 |
| Microsoft is investigating an issue where calendar events that begin in Google’s G Suite Calendar, go to Office 365, and return to G Suite may not display properly in Google Calendar. Office 365 calendaring is not affected by this issue. Specifically, Cornell G Suite users may experience spoofing or fraud warning banners, valid calendar-related email going to their spam folder, or in rare cases, senders receiving bounce messages for email with attachments or Calendar events originating from Gmail or G Suite environments. The issue in Office 365 is being triggered by .ics files attached to Google Calendar Events. | Microsoft is continuing to test a fix for this problem. | 2018-05-03 | 13:55:58 |
| Microsoft is investigating an issue where calendar events that begin in Google’s G Suite Calendar, go to Office 365, and return to G Suite may not display properly in Google Calendar. Office 365 calendaring is not affected by this issue. Specifically, Cornell G Suite users may experience spoofing or fraud warning banners, valid calendar-related email going to their spam folder, or in rare cases, senders receiving bounce messages for email with attachments or Calendar events originating from Gmail or G Suite environments. The issue in Office 365 is being triggered by .ics files attached to Google Calendar Events. Note: A separate issue is affecting calendar events originating in Google, passing through Cornell Office 365, and going back to Google. For details, see: https://itservicealerts.hosting.cornell.edu/view/5208 | Microsoft is continuing to test a fix for this problem. | 2018-05-02 | 21:45:28 |
| Microsoft is investigating an issue where calendar events that begin in Google’s G Suite Calendar, go to Office 365, and return to G Suite may not display properly in Google Calendar. Office 365 calendaring is not affected by this issue. Specifically, Cornell G Suite users may experience spoofing or fraud warning banners, valid calendar-related email going to their spam folder, or in rare cases, senders receiving bounce messages for email with attachments or Calendar events originating from Gmail or G Suite environments. The issue in Office 365 is being triggered by .ics files attached to Google Calendar Events. | Microsoft is continuing to test a fix for this problem. | 2018-05-01 | 14:51:48 |
| Microsoft is investigating an issue where calendar events that begin in Google’s G Suite Calendar, go to Office 365, and return to G Suite may not display properly in Google Calendar. Office 365 calendaring is not affected by this issue. Specifically, Cornell G Suite users may experience spoofing or fraud warning banners, valid calendar-related email going to their spam folder, or in rare cases, senders receiving bounce messages for email with attachments or Calendar events originating from Gmail or G Suite environments. The issue in Office 365 is being triggered by .ics files attached to Google Calendar Events. | Microsoft is testing a fix for this problem. | 2018-04-25 | 14:13:47 |
| Microsoft is investigating an issue where calendar events that begin in Google’s G Suite Calendar, go to Office 365, and return to G Suite may not display properly in Google Calendar. An earlier version of this alert indicated there was the possibility of missing calendar events in Office 365, which is not the case. Office 365 calendaring is not affected by this issue. | Microsoft is investigating the issue. | 2018-04-06 | 14:45:36 |
| There have been reports of missing calendar events in Office 365. A case has been opened with Microsoft. | Microsoft is investigating the issue. | 2018-04-06 | 01:45:20 |