Performance Issue: Remedy Slowness
Last Updated:
2018-06-08 15:30:30
Event:
2018-06-07 12:00:00
Status:
Closed
Brief Description:
Remedy is experiencing very slow response times this morning.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
Remedy is now responding normally.
Services Affected:
IT Service Management Suite
Subsites Affected:
Telephone Authorization Codes
Full Description:
Remedy is experiencing very slow response times this morning.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Remedy is experiencing very slow response times this morning. | Remedy is now responding normally. | 2018-06-08 | 15:30:30 |
| Remedy is experiencing very slow response times this morning. | Remedy is now responding somewhat faster and is workable at this time. There is still some general intermittent slowness being reported. The Remedy admins are still working with the vendor to resolve this issue. | 2018-06-07 | 15:03:13 |
| Remedy is experiencing very slow response times this morning. | The Remedy admins are currently working with the vendor to resolve this issue. | 2018-06-07 | 12:59:29 |