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IT Status Alerts

All Closed Alerts

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7207 results found, displaying results 981 - 1001.

Security Alert: Print spooler vulnerability - PrintNightmare

Start:
2021-08-18 14:23:00
Status:
Closed
Brief Description:
A critical zero-day vulnerability has just been announced in the Microsoft print spooler service and exploits are available in the wild. Print spooler services should be turned off, especially on domain controllers, until a patch is available.
Current Status:
Final update (Sept 19, 2021): Microsoft released new patches to completely mitigate the effects of this vulnerability. Please up your devices with the latest Windows updates. For full details visit Microsoft's "Windows Print Spooler Remote Code Execution Vulnerability": https://msrc.microsoft.com/update-guide/vulnerability/CVE-2021-36958
more details

Scheduled Service Change: PeopleSoft Campus Solutions Updates 09/12/2021

Start:
2021-09-12 09:00:00
Status:
Closed
Brief Description:
On Sunday, September 12, 2021, starting at 5:00am until approximately 5:30pm, IBM will apply updates to the PeopleSoft Campus Solutions system. PeopleSoft Production will be unavailable to users while updates are applied.
more details

Scheduled Service Change: KFS Patch Release 09/12/2021

Start:
2021-09-12 10:00:00
Status:
Closed
Brief Description:
On Sunday, September 12, 2021, from 6am to 12noon EST, KFS, Cynergy, e-SHOP, and Cynergy Applications will be unavailable due to a patch release.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 09/09/2021

Start:
2021-09-09 09:00:00
Status:
Closed
Brief Description:
On Thursday, September 9, 2021, from approximately 5:00am to 7:00am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production.
more details

Performance Issue: Zoom: Restoring Incorrectly Deprovisioned Accounts

Start:
2021-08-18 18:00:00
Status:
Closed
Brief Description:
During routine maintenance, 90 user accounts that had been specially provisioned with Zoom access inadvertently had it removed. If these users try to log in to cornell.zoom.us, they will be guided through a process to restore their Cornell account.
Current Status:
CIT is currently working to restore the remaining 78 accounts. We will communicate with the users to notify them of the steps involved in the restoration.
more details

Performance Issue: Apps on Demand--Minitab Message "No licenses are available"

Start:
2021-09-03 19:46:00
Status:
Closed
Brief Description:
Students accessing Apps on Demand - Statistics Software attempting to use Minitab may encounter a Software Activation error: "No licenses are available". Error code: -4.
Current Status:
A large amount of Minitab licenses were added to the license server to meet the semester's demand. This should resolve and avoid further Minitab software activation issues.
more details

Performance Issue: CALS Website Mixed Availability

Start:
2021-09-04 02:00:00
Status:
Closed
Brief Description:
The CALS website (cals.cornell.edu) was unavailable for periods of time on Friday night, September 3, 2021 and Saturday morning, September 4. The vendor, Pantheon, has taken steps they believe will permanently fix the problem and service is now restored.
Current Status:
The CALS website is continuing to perform normally.
more details

Performance Issue: Perceptive Content - Slower Response Times

Start:
2021-09-03 14:46:00
Status:
Closed
Brief Description:
Perceptive Content is experiencing intermittent performance issues. The CIT Enterprise Content Management team is working on the problem. Users may experience slower response times than normal.
Current Status:
The ECM team in conjunction with Identity Management & Systems Support were able to put in place a solution to the performance issues that were impacting Perceptive Content. This was completed around 11:25 AM and since then the ECM team has been monitoring the servers and performance. Everything has been running at normal levels since the solution was put in place. We are going to continue to monitor the situation closely and will provide updates if the situation changes.
more details

Unplanned Outage: Confluence sites show maintenance mode message

Start:
2021-09-02 21:05:00
Status:
Closed
Brief Description:
Users report that when they sign in to Confluence they see the message, "This site is currently undergoing maintenance. We apologize for the inconvenience."
Current Status:
IT staff have reported the issue to the vendor.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - 9/2/2021

Start:
2021-09-02 09:00:00
Status:
Closed
Brief Description:
On Thursday, Sept. 2, 2021, from 5-7am, PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable.
more details

Unplanned Outage: Confluence sites show maintenance mode message

Start:
2021-09-01 17:44:00
Status:
Closed
Brief Description:
Users report that when they sign in to Confluence they see the message, "This site is currently undergoing maintenance. We apologize for the inconvenience."
Current Status:
The issue has been resolved.
more details

Unplanned Outage: CS Gold Cashless transaction service

Start:
2021-09-01 16:46:00
Status:
Closed
Brief Description:
Users report that the CS Gold system and integrations are unresponsive.
Current Status:
SSIT staff and the vendor report services have been restored.
more details

Scheduled Service Change: KFS patch release - 8/29/2021

Start:
2021-08-29 10:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday from 6:00am to 12:00pm EST.
more details

Scheduled Service Change: Kaltura Player Accessibility Improvements - 8/29/2021

Start:
2021-08-29 12:00:00
Status:
Closed
Brief Description:
On Sunday, August 29, 2021, between 8:00 and 9:00am, we will make requested accessibility improvements to the Kaltura player used by the Video Hosting & Sharing / Video On Demand (VOD) service.
more details

Scheduled Service Change: Move CUVPN ASA to QFX distribution routers - 8/29/2021

Start:
2021-08-29 10:00:00
Status:
Closed
Brief Description:
On Sunday, Aug. 29, 2021, between 6-7:00am, CIT Network Engineering will migrate all CUVPN appliances to a new pair of highly available routers. A disruption of the entire service is not expected, but users may need to re-connect during the maintenance.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2021-08-26 09:00:00
Status:
Closed
Brief Description:
On Thursday, Aug. 26, 2021, from 5-7am, PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable.
more details

Performance Issue: Resolved: HR300 Responsibility@Cornell is currently unavailable

Start:
2021-08-25 18:56:00
Status:
Closed
Brief Description:
HR300 Responsibility@Cornell and the CU 101-106 required diversity courses are currently unavailable. Users are not able to launch the courses. eCornell team is working on the issue.
Current Status:
The issue has been resolved.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2021-08-19 09:00:00
Status:
Closed
Brief Description:
On Thursday, Aug. 19, 2021, from 5-7am, PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable.
more details

Performance Issue: Qualtrics Survey Tool Unavailable

Start:
2021-07-22 15:53:00
Status:
Closed
Brief Description:
Attempts to reach Qualtrics are resulting in a response of "Service Unavailable - DNS failure." This problem appears to be affecting multiple parts of Qualtrics service and is not specific to Cornell.
Current Status:
Qualtrics continues to be reachable and performing normally.
more details

Scheduled Service Change: KFS patch release - 8/15/21

Start:
2021-08-15 10:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release on Sunday 8/15/2021from 6:00am to 12:00pm ET.
more details
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