Scheduled Service Change: Perceptive Content Patch 01/08/2021
Event:
2021-01-08 22:00:00
Expected Duration:
2021-01-09 17:00:00
Status:
Closed
Brief Description:
Perceptive Content will be unavailable while the system is patched starting at 5:00pm on Friday, January 8, 2021, with service returning at noon on Saturday, January 9, 2021.
User Impact:
Perceptive Content users will be unable to access the system during the maintenance window.
Services Affected:
Enterprise Content Management
Full Description:
Hello Perceptive Content users,
This is a reminder regarding the required emergency patch for Perceptive Content. The schedule is as follows:
Patch Test Servers – Occurred Monday, December 21, 2020.
Patch Production Servers – Begins at 5:00pm on Friday, January 8, 2021. Perceptive Content will be unavailable during the maintenance window. We anticipate that the system will be available beginning at noon on Saturday, January 9, 2021.
With a patch of this limited scope, testing requirements are far less than an upgrade but basic smoke testing and critical business processes should be reviewed on the TEST system between now and January 7, 2021.
We appreciate your help with this issue. If you have any questions pertaining to the upgrade, please contact the Enterprise Content Management (ECM) Team at ecm-support@cornell.edu.
Thank you,
The ECM Team
This is a reminder regarding the required emergency patch for Perceptive Content. The schedule is as follows:
Patch Test Servers – Occurred Monday, December 21, 2020.
Patch Production Servers – Begins at 5:00pm on Friday, January 8, 2021. Perceptive Content will be unavailable during the maintenance window. We anticipate that the system will be available beginning at noon on Saturday, January 9, 2021.
With a patch of this limited scope, testing requirements are far less than an upgrade but basic smoke testing and critical business processes should be reviewed on the TEST system between now and January 7, 2021.
We appreciate your help with this issue. If you have any questions pertaining to the upgrade, please contact the Enterprise Content Management (ECM) Team at ecm-support@cornell.edu.
Thank you,
The ECM Team
CIT TDX ID:
222751
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Hello Perceptive Content users, This is a reminder regarding the required emergency patch for Perceptive Content. The schedule is as follows: Patch Test Servers – Occurred Monday, December 21, 2020. Patch Production Servers – Begins at 5:00pm on Friday, January 8, 2021. Perceptive Content will be unavailable during the maintenance window. We anticipate that the system will be available beginning at noon on Saturday, January 9, 2021. With a patch of this limited scope, testing requirements are far less than an upgrade but basic smoke testing and critical business processes should be reviewed on the TEST system between now and January 7, 2021. We appreciate your help with this issue. If you have any questions pertaining to the upgrade, please contact the Enterprise Content Management (ECM) Team at ecm-support@cornell.edu. Thank you, The ECM Team | 2021-01-08 | 00:10:48 |