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IT Status Alerts

All Closed Alerts

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7250 results found, displaying results 2081 - 2101.

Performance Issue: Office Online in Box

Start:
2018-09-04 18:29:00
Status:
Closed
Brief Description:
There is an issue in some of Microsoft’s datacenters that can prevent documents from being loaded in Office Online. This is preventing editing documents in Cornell’s Box service, but not currently most of Cornell's Office 365.
Current Status:
Microsoft has announced that this problem is resolved.
more details

Scheduled Service Change: Update: Box Account Deprovisioning-Related Notifications

Start:
2018-09-02 13:00:00
Status:
Closed
Brief Description:
The deprovisioning of Box accounts associated with individuals who have left the university is causing notifications to individuals who are still here and have access to files owned by the deleted account.
more details

Performance Issue: Wired and WiFi Network At Comstock Hall

Start:
2018-09-04 18:26:00
Status:
Closed
Brief Description:
The comstock4-3500 switch at Comstock Hall is currently down. Some users in the building currently have no connectivity. Affected Subnets VLAN Subnet 189 128.253.38.0/24 858 128.253.191.0/24 940 128.253.168.64/26 2024 10.26.48.0/20
Current Status:
The comstock4-3500 switch is now back up and wired and WiFi connectivity has been restored in Comstock Hall.
more details

Unplanned Outage: KFS experiencing partial service degradation

Start:
2018-09-04 12:26:00
Status:
Closed
Brief Description:
Some users are reporting issues trying to access the Kuali Finanacial System, technical staff are looking into the issue at this time
Current Status:
Issues have been resolved and Kuali Financial System is now fully functional.
more details

Security Alert: Intel CPU speculative execution vulnerabilities

Start:
2018-08-15 18:46:00
Status:
Closed
Brief Description:
Intel publicly disclosed three vulnerabilities that leverage speculative execution to allow an attacker to read sensitive information stored on a system. These attacks are very similar to the previously disclosed Spectre and Meltdown vulnerabilities.
more details

Performance Issue: Outlook on the Web (outlook.cornell.edu) "Mailbox Isn't Available"

Start:
2018-09-01 01:23:00
Status:
Closed
Brief Description:
CIT has received reports of individuals being unable to access their Office 365 mail through Outlook on the Web (outlook.cornell.edu), with a message of "Something went wrong. The mailbox isn't available."
Current Status:
All affected accounts now have current active licenses.
more details

Scheduled Service Change: PeopleSoft: Bi-weekly migration of online and batch objects 8/30/2018

Start:
2018-08-30 09:00:00
Status:
Closed
Brief Description:
PeopleSoft: Bi-weekly migration of online and batch objects. 8/30/2018
more details

Security Alert: TEST - Security alerts functionality

Start:
2018-08-30 10:51:00
Status:
Closed
Brief Description:
Testing the Security alerts functionality
Current Status:
Test concluded
more details

COECIS Alert: TEST - Alerts app functionality

Start:
2018-08-30 04:00:00
Status:
Closed
Brief Description:
Testing the alerts app functionality
more details

Unplanned Outage: TEST - Quick alert

Start:
2018-08-30 10:26:00
Status:
Closed
Brief Description:
Testing the quick alert functionality
Current Status:
Test is done, closing alert
more details

Performance Issue: TEST - Alerts app functionality

Start:
2018-08-30 10:17:00
Status:
Closed
Brief Description:
Continuing to test the alerts app
Current Status:
Test underway
more details

Scheduled Service Change: PeopleSoft: Application of Oracle patches

Start:
2018-08-30 05:00:00
Status:
Closed
Brief Description:
PeopleSoft: Application of Oracle patches to the Production PeopleSoft environment on Thursday August 30, 2018 from 1 - 5 am.
more details

Unplanned Outage: KFS experiencing partial service degradation

Start:
2018-08-29 12:34:00
Status:
Closed
Brief Description:
We are currently experiencing issues with KFS with some users reporting they cannot connect. Technical support is investigating and working on a resolution.
Current Status:
CIT is investigating
more details

Performance Issue: Access to Bomgar Jump Clients Not Working

Start:
2018-08-14 19:09:00
Status:
Closed
Brief Description:
Bomgar representatives are unable to use the Bomgar Console to connect to passive Bomgar Jump Clients.
Current Status:
A network blip caused the Bomgar appliances to begin sending requests for sessions to passive Bomgar Jump Clients from their management IPs which resulted in many local and appliance firewalls blocking the traffic from an unexpected IP address.  The Bomgar Appliances were restarted after consultation with Bomgar support which resolve the issue and now all traffic is coming from the predicted 128.84.12.57 (assist.it.cornell.edu) IP address.
more details

Scheduled Service Change: KFS Patch release on Sunday 8/26

Start:
2018-08-26 10:00:00
Status:
Closed
Brief Description:
* Change Description: KFS patch release on Sunday August 26th
more details

Scheduled Service Change: Remedy Server Monthly OS Patching August 26th, 2018

Start:
2018-08-26 05:00:00
Status:
Closed
Brief Description:
The Remedy on Demand team will be performing Operating System maintenance on Remedy production servers. During this activity there will be multiple service disruptions of 15-20 minutes with the window.
more details

Performance Issue: Remedy Post Migration Issues

Start:
2018-08-06 19:31:00
Status:
Closed
Brief Description:
Remedy is experiencing a number of issues following the most recent migration.
Current Status:
The update that the vendor applied yesterday appears have resolved these issues. If any Remedy users do experience problems with a ticket's work details not updating, please contact Remedy support at remedy-admin@cornell.edu.
more details

Scheduled Service Change: Pinnacle - Monthly Windows Patching August 2018

Start:
2018-08-22 07:00:00
Status:
Closed
Brief Description:
The Pinnacle Production Report Server sf-pinn-002 will have the Monthly Windows Patches applied by the S&O automated patching.
more details

Scheduled Service Change: Net-Print PaperCut: planned outage MS OS Monthly updates

Start:
2018-08-21 09:00:00
Status:
Closed
Brief Description:
Net-Print PaperCut: planned outage MS OS Monthly updates
more details

Performance Issue: Cornell Two-Step Login (Duo) Authentication Problems

Start:
2018-08-20 15:17:00
Status:
Closed
Brief Description:
The Cornell Two-Step Login (Duo) authentication service is currently unavailable or processing slowly.
Current Status:
The vendor has completed service changes that have resulted in authentications completing normally. Duo and Cornell staff are continuing to monitor the issue.
more details
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