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Performance Issue: Some CUView Channel Players are not receiving updates made to content

Last Updated:
2018-11-12 10:12:40
Event:
2018-11-01 18:35:00
Status:
Closed
Brief Description:
At least some CUView Channel Players are not receiving updates made to content, playlists, or layouts in the admin web portal.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
Current Status: CIT is working with the vendor to investigate the issue.
Services Affected:
Digital Signage
Subsites Affected:
CUView (Digital Signage)
Full Description:
At least some CUView Channel Players are not receiving updates made to content, playlists, or layouts in the admin web portal. Affected users who need an urgent update to content can contact the IT Service Desk to request CIT issue a direct update to the Channel Player.



Timeline of Changes

Description Current Status Date Time
At least some CUView Channel Players are not receiving updates made to content, playlists, or layouts in the admin web portal. Affected users who need an urgent update to content can contact the IT Service Desk to request CIT issue a direct update to the Channel Player. Current Status: CIT is working with the vendor to investigate the issue. 2018-11-02 06:35:26