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Scheduled Service Change: Pinnacle - version upgrade - October 2018

Event:
2018-10-27 10:00:00
Expected Duration:
2018-10-29 12:00:00
Status:
Closed
Brief Description:
We will be upgrading Pinnacle to the newest version.
User Impact:
There will be a long outage over the weekend when users will not be able to access Pinnacle, starting at ~6am on Saturday, October 27. Pinnacle has low usage over the weekends, and users have been informed in advance of the outage. After the upgrade is complete, users will see a new and more modern GUI. Functionality will not be significantly different.
Services Affected:
Financial Management Service
Full Description:
Pinnacle will be unavailable for much of the weekend while the software is upgraded. The goal is to finish the upgrade on Sunday, but users should be prepared for the system to be unavailable until 8am EST on Monday, October 29.

CIT TDX ID:
CRQ000001030132



Timeline of Changes

Description Current Status Date Time
Pinnacle will be unavailable for much of the weekend while the software is upgraded. The goal is to finish the upgrade on Sunday, but users should be prepared for the system to be unavailable until 8am EST on Monday, October 29. 2018-10-18 18:06:34