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Performance Issue: Remedy Connectivity Issues

Last Updated:
2018-11-02 08:38:32
Event:
2018-11-01 16:16:00
Status:
Closed
Brief Description:
Users are reporting issues connecting to Remedy. There seems to be a degradation of service.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The vendor has resolved this issue and Remedy is responding normally.
Services Affected:
IT Service Management Suite
Subsites Affected:
Remedy
Full Description:
Users are reporting issues connecting to Remedy. There seems to be a degradation of service.



Timeline of Changes

Description Current Status Date Time
Users are reporting issues connecting to Remedy. There seems to be a degradation of service. The vendor has resolved this issue and Remedy is responding normally. 2018-11-02 08:38:32
Users are reporting issues connecting to Remedy. There seems to be a degradation of service. Vendor has been notified and is invesitating. 2018-11-01 16:23:30