Performance Issue: Remedy Connectivity Issues
Last Updated:
2018-11-02 12:38:32
Event:
2018-11-01 20:16:00
Status:
Closed
Brief Description:
Users are reporting issues connecting to Remedy. There seems to be a degradation of service.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The vendor has resolved this issue and Remedy is responding normally.
Services Affected:
IT Service Management Suite
Subsites Affected:
Telephone Authorization Codes
Full Description:
Users are reporting issues connecting to Remedy. There seems to be a degradation of service.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Users are reporting issues connecting to Remedy. There seems to be a degradation of service. | The vendor has resolved this issue and Remedy is responding normally. | 2018-11-02 | 12:38:32 |
| Users are reporting issues connecting to Remedy. There seems to be a degradation of service. | Vendor has been notified and is invesitating. | 2018-11-01 | 20:23:30 |