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IT Status Alerts

All Closed Alerts

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6996 results found, displaying results 321 - 341.

Performance Issue: Resolved: Network Outages In Multiple Buildings

Start:
2023-03-23 11:05:00
Status:
Closed
Brief Description:
CIT is investigating a hardware issue with the Hollister node router. Multiple buildings are impacted. Buildings include: Olin Sage Snee Gannett Carpenter Barnes Bard Kimbal Thurston Myron Taylor Annabel Taylor Schwartz Center Cascadilla
Current Status:
Service was restored at 8am. This alert will stay visible for reference until close of business.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - 4am-7am

Start:
2023-03-23 08:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thursday, March 23, 2023, from 4-7am.
more details

Performance Issue: Longview Deployment Failure (Data Issue)

Start:
2023-03-17 12:28:00
Status:
Closed
Brief Description:
There was a Longview Deployment failure (data issue) related to a change in an Org's level (switched from section to department in KFS). Estimated time to resolve is unknown, but no sooner than around midday, Friday, March 17, 2023.
Current Status:
Longview service was restored at 2:21pm. Reports that display totals calculated by the report are accurate now. Reports that display "stored" rollup totals will again be accurate late this evening when they are updated during the normal maintenance window.
more details

Scheduled Service Change: KFS patch release

Start:
2023-03-19 10:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday from 6am to 12noon EDT.
more details

Scheduled Service Change: Upgrade Oracle Analytics Server (OAS, formerly OBIEE) to the latest release

Start:
2023-03-19 10:00:00
Status:
Closed
Brief Description:
The Oracle Analytics Server will be upgraded on Sunday, March 19, 2023, from 6am - 10am. The dashboards at https://oasprod.db.cornell.edu will be down during the maintenance window.
more details

Unplanned Outage: Exchange Account Manager (EAM) Unavailable

Start:
2023-03-17 16:52:00
Status:
Closed
Brief Description:
Exchange Account Manager (EAM), the tool used to manage resource accounts, is unavailable. Cornell staff are investigating.
Current Status:
Service has been restored.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2023-03-16 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thursday, March 16, 2023, from 5-7am.
more details

Security Alert: Cornell ticket sales security issue

Start:
2023-02-24 21:55:00
Status:
Closed
Brief Description:
AudienceView, a vendor that Cornell uses to manage ticketing for many of our events, has notified the university of a security incident. This incident may impact individuals who purchased tickets between February 17-21.
Current Status:
Our third-party ticketing vendor, AudienceView, has currently suspended online orders due to the discovery of further attempts to breach the security of its platform. In an abundance of caution, online sales will remain unavailable while AudienceView conducts an investigation. Latest AudienceView incident report:https://campus-status.audienceview.com/incidents/44cvs2dz0hyq
more details

Scheduled Service Change: Upgrade Managed Firewall Fortimanager to version 7.0.6

Start:
2023-03-14 09:00:00
Status:
Closed
Brief Description:
We will upgrade the managed firewall console "fortimanager.security.cornell.edu" to version 7.0.6. Administrators and users of the service should not make changes Tuesday, March 14, 2023, between 5:00 am and 7:00 am.
more details

Scheduled Service Change: Reminder: PeopleSoft: Windows and Linux OS Patching 3/12/23

Start:
2023-03-12 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) will be unavailable on Sunday, March 12, 2023, from about 5-10am.
more details

Scheduled Service Change: Zoom Group Administration/Management

Start:
2023-03-12 12:00:00
Status:
Closed
Brief Description:
On Sunday, March 12, 2022, between approximately 8-9am, Cornell will change Zoom's administrative organization to enable one specific feature for a new Zoom group. The actual changes will take about 10 minutes.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration 3/9/23

Start:
2023-03-09 10:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thurs., March 9, 2023, from 5-7am.
more details

Unplanned Outage: SiteDetour, web redirect service, is unresponsive

Start:
2023-03-08 01:24:00
Status:
Closed
Brief Description:
The web redirection service, SiteDetour, is currently unresponsive. SiteDetour is used to redirect web URLs for sites and services. Many Cornell services use this to supply a Cornell-branded URL that redirects to an external service provider.
Current Status:
The issue has been resolved.
more details

Performance Issue: Reports of Intermittent Lack of Dial Tone for Some Avaya Phones

Start:
2023-03-02 13:57:00
Status:
Closed
Brief Description:
There have been reports of Avaya telephone lines having no dial tone, or otherwise not working properly. In most cases, service has restored on its own. The issue is intermittent and appears to be affecting lines randomly.
Current Status:
Engineers cleared the errors Saturday, March 4, 2023.
more details

Scheduled Service Change: Ivy Chatbot deployment & Security Banner

Start:
2023-03-06 11:00:00
Status:
Closed
Brief Description:
This will add the Ivy.AI chatbot and new security banner capability to the IT@Cornell website. It will also provide live chat service to the IT Service Desk. The change will be applied Monday, March 6, 2023, from approximately 6-9am.
more details

Performance Issue: IT@Cornell Website

Start:
2023-03-03 12:14:00
Status:
Closed
Brief Description:
The IT@Cornell website was briefly unavailable and has returned, but is performing slowly. The IT Alerts and IT Governance components of the site specifically are experiencing issues.
Current Status:
The website continues to perform normally.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2023-03-02 10:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thurs. March 2, 2023 approx. 5-7am.
more details

Scheduled Service Change: KFS patch release

Start:
2023-02-28 22:00:00
Status:
Closed
Brief Description:
Cynergy and Cynergy Applications will be down for a patch release today, Tuesday, February 28, 2023, from 5pm to 8pm EST.
more details

Performance Issue: LastPass Firefox Browser Plugin

Start:
2022-11-28 16:42:00
Status:
Closed
Brief Description:
There have been reports of an inability to log into or interact with LastPass using the LastPass Firefox browser plug-in. It is possible to work around the issue by instead using a different browser, the mobile app, or the website, lastpass.com .
Current Status:
This issue has been moved to a note on the Cornell LastPass service site, and its major incident ticket has been converted to a problem ticket, per practice guidance on when an issue has persisted long enough that all affected users have found alternative means to get their task accomplished.
more details

Performance Issue: Zoom users in China intermittently experiencing issues accessing Zoom

Start:
2023-02-15 21:19:00
Status:
Closed
Brief Description:
The vendor has reported that a subset of users in China are intermittently experiencing an issue accessing Zoom, beginning February 15, 2023. This issue could potentially affect Cornell Zoom users located in China.
Current Status:
The vendor is now reporting this issue as resolved
more details
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