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IT Status Alerts

All Closed Alerts

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5937 results found, displaying results 121 - 141.

Unplanned Outage: NetID Forgot your password function unavailable

Start:
2020-05-11 08:06:00
Status:
Closed
Brief Description:
The NetID Management Website at https://netid.cornell.edu is currently down.
Current Status:
The '"forgot your password?" function has been restored, with the addition of Captcha for enhanced security.
more details

Scheduled Service Change: EZ-Backup Service Outage: Reboot Physical Servers

Start:
2020-05-08 14:00:00
Status:
Closed
Brief Description:
The EZ-Backup service will be unavailable during maintenance. All Backup, Restore, Archive, Retrieve, Query, or other EZ-Backup related operations attempted during this time will fail.
more details

Scheduled Service Change: PeopleSoft: Weekly Migration of Online and Batch Objects 5/7/2020

Start:
2020-05-07 05:00:00
Status:
Closed
Brief Description:
PeopleSoft: Weekly migration of online and batch objects. 5/7/2020
more details

Performance Issue: Import of Some Zoom Cloud Recordings into Video On Demand

Start:
2020-03-20 11:06:00
Status:
Closed
Brief Description:
Some Zoom Cloud Recordings did not import into the Video on Demand service. Delivery of Zoom Cloud Recordings into Video On Demand has been restored, and efforts are being made to import the videos that didn’t transfer the first time.
Current Status:
Delivery of Zoom Cloud Recordings into Video On Demand has been restored. CIT, Zoom, and Kaltura staff have worked to import into Video On Demand all videos that didn’t transfer successfully.
more details

Performance Issue: Zoom Cornell Account Login with CUWebLogin Only, Others Treated as Guest

Start:
2020-04-02 20:31:00
Status:
Closed
Brief Description:
Cornell Zoom only accepts CUWebLogin sign-in for authentication for Cornell Zoom accounts. Signing in through other means results in the individual being treated as a guest.
Current Status:
To sign into Cornell Zoom accounts, members of the Cornell community must ​have an account on Cornell's Zoom license and sign in with their Cornell NetID and password through CUWebLogin, accessed through https://cornell.zoom.us/signin or as described for the client app at https://it.cornell.edu/zoom/log-zoom-app . Some users may already have a Zoom account which needs to be transferred to Cornell's Zoom license. After logging into https://cornell.zoom.us or using the Zoom module in Canvas, these users will receive an email (see an example at https://it.cornell.edu/verified/7663 ). After clicking on Activate, the user can sign into the Zoom client as described at https://it.cornell.edu/zoom/log-zoom-app . Note: ​Those external to Cornell with a non-Cornell Zoom account can still sign into Zoom with other authentication, such as Google sign-in. Doing so will result in Cornell Zoom meetings treating them as a guest, meaning they will go into a meeting waiting room until admitted by the host. If the host has required Cornell authentication for participants, they will not be allowed into the waiting room. ​If you are a member of the Cornell community and are showing up in Cornell Zoom meetings as a Guest, you are either not logged in as described at https://it.cornell.edu/zoom/log-zoom-app or you have received an email ( https://it.cornell.edu/verified/7663 ) asking you to confirm the account activation. Cornell faculty, students, and staff that have been using the "Sign In With Google" option should instead sign in with CUWebLogin. in the Zoom client app, this is done by choosing "Sign in With SSO", then typing "cornell" under "Your company domain." After clicking "Continue," CUWebLogin will appear. If you encounter difficulties, contact the IT Service Desk: https://it.cornell.edu/support
more details

Performance Issue: Password Added to Some Zoom Cloud Recordings

Start:
2020-04-13 17:24:00
Status:
Closed
Brief Description:
Over the weekend of April 11-12, 2020, Zoom changed settings throughout its systems to enforce the use of a Zoom-generated password for all Zoom Cloud Recordings by default. It is possible to remove the requirement. No new recordings are being affected.
Current Status:
Users were advised on how to remove passwords.
more details

Performance Issue: EZ-Backup Restricted to Campus Networks

Start:
2020-04-24 20:20:00
Status:
Closed
Brief Description:
Due to a critical security vulnerability, we have temporarily restricted access to EZ-Backup to campus IP space. This will prevent backups from completing for users who are off-campus. Code42 is not affected, nor are servers on campus that use EZ-Backup.
Current Status:
The upgrade occurred and service is again available to off-campus computers.
more details

Scheduled Service Change: KFS/Cynergy Unavailable Sunday, May 3, 2020

Start:
2020-05-03 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for an extended maintenance period on Sun. May 3 from 6AM - 3PM.
more details

Scheduled Service Change: Reseat IOM New Shelf Module on rh-cdot01

Start:
2020-05-03 07:00:00
Status:
Closed
Brief Description:
Shared File Services is perfoming maintenance between 7:00 and 9:00am on Sunday, May 3, 2020.
more details

Unplanned Outage: Brief Outage of Cornell Secure File Transfer (SFT)

Start:
2020-04-29 11:13:00
Status:
Closed
Brief Description:
Cornell Secure File Transfer (SFT) experienced a brief, unplanned outage at 11:13am lasting for 7 minutes. The vendor, Media3, performed a server reboot and restored services. They are investigating root causes.
Current Status:
The service is operating normally. All services are restored.
more details

Scheduled Service Change: Canvas Planned Maintenance on 04/28/2020

Start:
2020-04-28 03:00:00
Status:
Closed
Brief Description:
On Tuesday, April 28, 2020, between 3am and 3:30am ET, the Canvas vendor (Instructure) will perform brief planned maintenance on Cornell's Canvas instance.
more details

Performance Issue: Some Salesforce Meeting Invitations Routed to Junk Email Folder

Start:
2020-04-24 11:50:00
Status:
Closed
Brief Description:
The CIT instance of Salesforce is experiencing an issue with some meeting invitations being routed to junk mail folders. Users can use the plug-in to create instant meetings, or send an alternate invitation via Outlook.
Current Status:
The issue with Salesforce meeting invitation classification has been resolved.
more details

Scheduled Service Change: Zoom API v1 Sunsetting - 04/26/2020

Start:
2020-04-26 00:00:00
Status:
Closed
Brief Description:
On Sunday, April 26, 2020, Zoom will be turning off v1 of its application programming interface (API). All Zoom integrations and API use cases will need to be transitioned to v2 API before this date.
more details

Scheduled Service Change: SAN Volume Controller (SVC) Maintenance in Rhodes Hall - 04/26/2020

Start:
2020-04-26 06:00:00
Status:
Closed
Brief Description:
On Sunday, April 26, 2020, from 6am-noon, CIT will be performing IBM SAN Volume Controller (SVC) maintenance in Rhodes Hall.
more details

Scheduled Service Change: Upgrade Enterprise Directory (LDAP) Production Intermediate Certificate

Start:
2020-04-26 07:00:00
Status:
Closed
Brief Description:
On Sunday, April 26, 2020, between 7am and 9am, the Cornell Enterprise Directory (LDAP) servers' intermediate USERTrust Certificate will be upgraded.
more details

Unplanned Outage: KFS-Prod Unavailable

Start:
2020-04-23 07:56:00
Status:
Closed
Brief Description:
KFS-Prod is currently down. Cornell staff are working on the issue.
Current Status:
KFS services have been restored and are operating normally.
more details

Scheduled Service Change: PeopleSoft: Weekly Migration of Online and Batch Objects 04/23/2020

Start:
2020-04-23 05:00:00
Status:
Closed
Brief Description:
PeopleSoft: Weekly migration of online and batch objects this Thursday, April 23.
more details

Scheduled Service Change: Disabling Legacy Google Calendar-Zoom Integration

Start:
2020-04-22 17:00:00
Status:
Closed
Brief Description:
On Wednesday, April 22, 2020, CIT will turn off an old integration between Google Calendar and Zoom. This change is expected to affect few, if any, Cornell Zoom users.
more details

Unplanned Outage: Box Login

Start:
2020-04-22 14:38:00
Status:
Closed
Brief Description:
There are reports of difficulties signing into Cornell Box. Cornell staff are investigating
Current Status:
Cornell staff have put a fix in place and users should be able to log in. Staff are continuing to address the underlying issue that caused the problem.
more details

Scheduled Service Change: Net-Print PaperCut Planned Outage for Monthly OS Updates - 04/21/2020

Start:
2020-04-21 05:00:00
Status:
Closed
Brief Description:
On Tuesday, April 21, 2020, between 5:00am and 7:00am, Net-Print will be unavailable to users for up to two hours due to scheduled monthly updates.
more details
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