Performance Issue: Possible Slow Response for Some DNS and NTP Queries
Last Updated:
2025-02-13 08:20:49
Event:
2025-02-10 10:34:00
Status:
Closed
Brief Description:
CIT is investigating a campus DNS and NTP server that has gone offline. There are three servers and the other two are functioning normally. Queries to the impacted server may present a slow response time before an attempt is made to contact another.
User Impact:
DNS and NTP queries to the impacted server may present a slow response time before the client OS attempts to contact one of the other two working servers.
Workaround:
There is no workaround for this issue
Current Status:
This issue has been resolved.
Services Affected:
Network
Subsites Affected:
Wi-Fi
Wired Network
Full Description:
CIT is investigating a campus DNS (domain name service ) and NTP (network time protocol) server that has gone offline. Campus DNS and NTP service has three servers and the other two are functioning normally. Queries to the impacted server may present a slow response time before an attempt is made to contact another.
CIT TDX ID:
1701704
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
CIT is investigating a campus DNS (domain name service ) and NTP (network time protocol) server that has gone offline. Campus DNS and NTP service has three servers and the other two are functioning normally. Queries to the impacted server may present a slow response time before an attempt is made to contact another. |
This issue has been resolved. |
2025-02-13 | 08:02:04 |
CIT is investigating a campus DNS (domain name service ) and NTP (network time protocol) server that has gone offline. Campus DNS and NTP service has three servers and the other two are functioning normally. Queries to the impacted server may present a slow response time before an attempt is made to contact another. |
CIT staff are investigating. This alert has been updated to include a mention of NTP functionality. |
2025-02-10 | 10:47:39 |
| CIT is investigating a campus DNS server that has gone offline. Campus DNS service has three servers and the other two are functioning normally. Queries to the impacted server may present a slow response time before an attempt is made to contact another. | CIT staff are investigating. |
2025-02-10 | 10:41:41 |