Scheduled Service Change: Zoom for Outlook Add-in Move to New Authentication Protocol
Event:
2025-01-31 11:00:00
Expected Duration:
2025-01-31 12:00:00
Status:
Closed
Brief Description:
Starting February 1, 2025, Microsoft's will begin deprecating Outlook legacy tokens and introduce a new authentication protocol, Nested App Authentication (NAA). This change will impact the Zoom for Outlook Add-in's ability to access Outlook calendar data
User Impact:
Zoom has reported to Cornell IT staff that these changes should not affect most customers. Some may be prompted to re-authenticate after the authentication method switches to NAA, though this occurs periodically during regular use anyhow. Users with an outdated version of the add-in may experience a temporary disruption until the most recent version of the add-in is automatically rolled out.
Impact on those still using the older Zoom Plug-in for Outlook is unknown, but these users are strongly encouraged to begin using the Zoom for Outlook add-in instead.
Impact on those still using the older Zoom Plug-in for Outlook is unknown, but these users are strongly encouraged to begin using the Zoom for Outlook add-in instead.
Services Affected:
Email and Calendar
Web and Video Conferencing
Subsites Affected:
Outlook for Mac
Outlook for Windows
Outlook on the Web
Zoom
Full Description:
Starting February 1, 2025, Microsoft's will begin deprecating Outlook legacy tokens and introduce a new authentication protocol, Nested App Authentication (NAA). This change will impact the Zoom for Outlook Add-in's ability to access Outlook calendar data.
To ensure continued functionality of the Zoom for Outlook add-in, on Friday, January 31, 2025, between 11:00am and 12:00pm, CIT will transition the add-in's authentication to NAA. Rollout of the latest version of the add-in to Cornell customers who do not already have it has already begun.
Zoom has reported to Cornell IT staff that these changes should not affect most customers. Some may be prompted to re-authenticate after the authentication method switches to NAA, though this occurs periodically during regular use anyhow. Users with an outdated version of the add-in may experience a temporary disruption until the most recent version of the add-in is automatically rolled out.
Impact on those still using the older Zoom Plug-in for Outlook is unknown, but these users are strongly encouraged to begin using the Zoom for Outlook add-in instead.
To ensure continued functionality of the Zoom for Outlook add-in, on Friday, January 31, 2025, between 11:00am and 12:00pm, CIT will transition the add-in's authentication to NAA. Rollout of the latest version of the add-in to Cornell customers who do not already have it has already begun.
Zoom has reported to Cornell IT staff that these changes should not affect most customers. Some may be prompted to re-authenticate after the authentication method switches to NAA, though this occurs periodically during regular use anyhow. Users with an outdated version of the add-in may experience a temporary disruption until the most recent version of the add-in is automatically rolled out.
Impact on those still using the older Zoom Plug-in for Outlook is unknown, but these users are strongly encouraged to begin using the Zoom for Outlook add-in instead.
CIT TDX ID:
1686760
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
Starting February 1, 2025, Microsoft's will begin deprecating Outlook legacy tokens and introduce a new authentication protocol, Nested App Authentication (NAA). This change will impact the Zoom for Outlook Add-in's ability to access Outlook calendar data. To ensure continued functionality of the Zoom for Outlook add-in, on Friday, January 31, 2025, between 11:00am and 12:00pm, CIT will transition the add-in's authentication to NAA. Rollout of the latest version of the add-in to Cornell customers who do not already have it has already begun. Zoom has reported to Cornell IT staff that these changes should not affect most customers. Some may be prompted to re-authenticate after the authentication method switches to NAA, though this occurs periodically during regular use anyhow. Users with an outdated version of the add-in may experience a temporary disruption until the most recent version of the add-in is automatically rolled out. Impact on those still using the older Zoom Plug-in for Outlook is unknown, but these users are strongly encouraged to begin using the Zoom for Outlook add-in instead. |
2025-01-30 | 13:46:52 |