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IT Status Alerts

All Closed Alerts

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5451 results found, displaying results 101 - 121.

Performance Issue: Remedy Performance Issues

Start:
2019-02-25 11:49:00
Status:
Closed
Brief Description:
The IT Service Desk has received a number of reports of delayed email processing in Remedy this morning.
Current Status:
Remedy email performance continues to be normal.
more details

Scheduled Service Change: Minor changes to the weblogin interface to meet web accessibility rules

Start:
2019-02-24 07:45:00
Status:
Closed
Brief Description:
On Sunday, February 24, 2019 changes will be made to the CUWebLogin page to make it more accessible. The page will look slightly different in design and include 'required' text under the NetID and Password fields.
more details

Unplanned Outage: Wired and Wi-Fi data network outage at Humphreys

Start:
2019-02-22 08:51:00
Status:
Closed
Brief Description:
The humph5-4100 networking switch is currently down following scheduled maintenance this morning.
Current Status:
This switch is now back up and connectivity has been restored.
more details

Scheduled Service Change: PeopleSoft unavailable due to migration on 2/21/2019

Start:
2019-02-21 04:00:00
Status:
Closed
Brief Description:
On Thursday, February 21, 2019, from 4:00am - 7:00am there will be an outage of PeopleSoft due to the migration of online and batch objects.
more details

Unplanned Outage: Adobe Sign error when attempting to login

Start:
2019-02-20 11:30:00
Status:
Closed
Brief Description:
The issue has been resolved and users may now access Adobe Sign successfully. Users have reported a login error when attempting to access Adobe Sign. CIT is working internally and with the Vendor on resolution and will post an update.
Current Status:
The issue has been resolved and users may now access Adobe Sign successfully.
more details

Performance Issue: Intermittent E-List (Lyris) Delays

Start:
2018-11-19 18:39:00
Status:
Closed
Brief Description:
There have been intermittent delays for delivery of E-List mail. Cornell staff are monitoring, and restoring service when necessary, and have opened an urgent ticket with the vendor.
Current Status:
The vendor is continuing to work on the underlying problem of small delays.
more details

Security Alert: False "President Pollack" e-mails w/malicious PDF

Start:
2019-01-25 13:14:00
Status:
Closed
Brief Description:
Cornell is receiving an atypical number of phishing messages claiming to be from President Pollack, with "ACTION REQUIRED" and a PDF linking to a malicious external site.
more details

Scheduled Service Change: Planned Outage to Net-Print PaperCut for Monthly Updates

Start:
2019-02-19 05:00:00
Status:
Closed
Brief Description:
On Tuesday, February 19, 2019 from 5:00am - 7:00am there will be a Net-Print PaperCut planned outage for monthly updates.
more details

Unplanned Outage: Turnitin Service Outage

Start:
2019-02-15 14:14:00
Status:
Closed
Brief Description:
Turnitin is currently experiencing an unexpected service disruption. Users may be unable to login to the service and users accessing this service through an integration may also be affected.
Current Status:
As of Friday 2/15/2019 11:26 PM, Turnitin has corrected the issue and now Turnitin assignments are accessible for students and for those reviewing and grading the submissions.
more details

Scheduled Service Change: Upgrade to server farm infrastructure 2/17/19

Start:
2019-02-17 05:00:00
Status:
Closed
Brief Description:
On Sunday, February 17, 2019, there will be an outage of certain applications as an upgrade is made to the server farm infrastructure.
more details

Performance Issue: Zoom account creation issue

Start:
2019-02-12 11:10:00
Status:
Closed
Brief Description:
Some Cornell Zoom user's are currently unable to create new accounts.
Current Status:
This issue has been resolved by vendor.
more details

Scheduled Service Change: PeopleSoft: Migration of online and batch objects. 2/14/2019

Start:
2019-02-14 05:00:00
Status:
Closed
Brief Description:
PeopleSoft: Migration of online and batch objects. 2/14/2019
more details

Scheduled Service Change: Outage of CALS Admin IT Web Applications for scheduled maintenance 2/12

Start:
2019-02-12 19:00:00
Status:
Closed
Brief Description:
On Tuesday, February 12, 2019 from 7:00pm to 10:00pm many CALS Admin IT Web applications will be down for maintenance.
more details

Performance Issue: LastPass login issue

Start:
2019-02-11 13:01:00
Status:
Closed
Brief Description:
We have received reports that some users are currently unable to login to LastPass.
Current Status:
This issue has been resolved. All users should be able to login to LastPass at this time.
more details

Performance Issue: E-list (Lyris) Delays

Start:
2019-02-11 10:08:00
Status:
Closed
Brief Description:
Delivery of mail sent to the primary e-list (Lyris) server is experiencing delays. Cornell staff are investigating.
Current Status:
Delivery to mail sent to the primary e-list (Lyris) has been restored. Email backlog is being processed and delivered.
more details

Scheduled Service Change: Deploying patch to KFS and Cynergy

Start:
2019-02-10 06:00:00
Status:
Closed
Brief Description:
On Sunday, February 10, 2019 between 6:00am - Noon there will be an outage for KFS, Cynergy, eShop, Cynergy Applications, and Travel reimbursement due to a patch release.
more details

Scheduled Service Change: Upgrade the main e-list server

Start:
2019-02-10 07:00:00
Status:
Closed
Brief Description:
On Sunday, February 10, 2019 between 7:00am - 7:30am the main e-list server will be upgraded to the latest version.
more details

Scheduled Service Change: Upgrade the bulkmail e-list server

Start:
2019-02-10 06:30:00
Status:
Closed
Brief Description:
On Sunday, February 10, 2019 between 6:30am - 7:00am the bulkmail e-list server will be upgraded to the latest version.
more details

Scheduled Service Change: Upgrade the alternate e-list server

Start:
2019-02-10 06:00:00
Status:
Closed
Brief Description:
On Sunday, February 10, 2019 between 6:00am - 6:30am the alternate e-list server will be upgraded to the latest version.
more details

Scheduled Service Change: Blackboard maintenance impacting data center

Start:
2019-02-08 02:00:00
Status:
Closed
Brief Description:
On Friday, February 8, 2019 between 2:00am - 6:00am Eastern Time, the Blackboard Managed Hosting Engineers will perform maintenance on Blackboard data center where Cornell's Blackboard resides.
more details
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