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IT Status Alerts

All Closed Alerts

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6960 results found, displaying results 101 - 121.

Unplanned Outage: Network service unavailable in several buildings

Start:
2023-11-15 17:09:00
Status:
Closed
Brief Description:
Resolved: Wired and wireless services are unavailable in all buildings connected to the Uris Hall router. CIT Network Engineering is investigating.
Current Status:
CIT Network Engineering has replaced the failed router module. All services have been restored as of 1:14pm.
more details

Performance Issue: Some Confluence Spaces Can't Be Accessed

Start:
2023-11-13 14:41:00
Status:
Closed
Brief Description:
Resolved: Confluence users can't access spaces where users are missing from space groups. Cornell staff are investigating.
Current Status:
The Confluence system restore was completed at 9:04pm and the issue was resolved.
more details

Performance Issue: Email relay delivery issues related to Safe Links

Start:
2023-11-14 15:04:00
Status:
Closed
Brief Description:
There is an email delivery issue related to a Safe Links policy change made on November 7, 2023. The IT Security Office is working on the security policy to address the issue.
Current Status:
This issue is resolved. The IT Security Office reverted to using the previous Safe Links security method.
more details

Security Alert: Urgent Security Updates for September 2023

Start:
2023-09-13 16:00:00
Status:
Closed
Brief Description:
Critical zero-day vulnerabilities have been identified in various software, including: Adobe Acrobat and Acrobat Reader, common web browsers and email clients, Microsoft Office on Windows, and the Microsoft Windows OS. Patch now.
more details

Performance Issue: Cornell Google Services Ending for Dec. 2022, May 2023, and Aug. 2023 Grads

Start:
2023-11-07 12:59:00
Status:
Closed
Brief Description:
Google services are ending for December 2022, May 2023, and August 2023 graduates, and they are no longer able to sign into the account. A one-time seven-day grace period is available. NetID@cornell.edu mail may be sent and received through Microsoft 365.
Current Status:
A one-time seven-day grace period is available. See https://it.cornell.edu/gsuite-student/google-checklist . NetID@cornell.edu mail may be sent and received at http://outlook.cornell.edu .
more details

Performance Issue: TeamDynamix - incoming email processing delays

Start:
2023-09-19 15:47:00
Status:
Closed
Brief Description:
Users are reporting occasional delays in TeamDynamix's processing of incoming email messages. These delays are generally less than 30 minutes, and vary among the over 200 separate incoming email addresses used by TeamDynamix.
Current Status:
UPDATE: IT staff are actively investigating reports of email monitors taking unusual amounts of time to process mail from their configured mailbox and working to mitigate these issues. Thank you for your patience as the team works through this.
more details

Scheduled Service Change: PeopleSoft Off-Cycle Migration with Outage - 11/13/23

Start:
2023-11-13 09:00:00
Status:
Closed
Brief Description:
On Monday, Nov. 13, 2023, from 4-7am, PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable.
more details

Performance Issue: Confluence and Jira may be unavailable to some users

Start:
2023-11-11 14:27:00
Status:
Closed
Brief Description:
Resolved: Some users are reporting SSO login issues with Confluence (Wiki) and Jira (Project Management) applications. CIT is investigating.
Current Status:
This issue is resolved.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2023-11-09 10:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable Thurs., Nov. 9, 2023, between 5-7am.
more details

Scheduled Service Change: KFS patch release

Start:
2023-11-05 11:00:00
Status:
Closed
Brief Description:
On Sunday, November 5, 2023, from 6:00am to 12:00pm ET, KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release.
more details

Scheduled Service Change: Zoom: Vendor Scheduled Maintenance

Start:
2023-11-04 13:00:00
Status:
Closed
Brief Description:
On Saturday, November 4, 2023, from 6:00am- 2:00pm Pacific Time, Zoom will be updating their support center. While no significant impact is anticipated, customers may experience intermittent issues on Zoom’s Support Center.
more details

Scheduled Service Change: Panopto lecture capture impacting maintenance

Start:
2023-11-04 03:00:00
Status:
Closed
Brief Description:
On Friday, November 3, 2023 from 11:00pm EDT, to Saturday, November 4, 2023 at 12:30am EDT, the Panopto cloud site will be taken offline for maintenance. The site will be unavailable for up to 10 minutes.
more details

Performance Issue: Testing Service Alerts

Start:
2023-11-02 19:27:00
Status:
Closed
Brief Description:
Testing service alerts and email to Net-Announce
Current Status:
In progress
more details

Unplanned Outage: Academic & Event Scheduling (25Live) production is unavailable

Start:
2023-11-02 13:14:00
Status:
Closed
Brief Description:
Resolved: 25Live is currently unavailable. CIT is actively working with the vendor, CollegeNet, to restore service. We will keep you informed as we work to resolve this issue.
Current Status:
CIT is actively working with the vendor, CollegeNet, to restore service.
more details

Unplanned Outage: Academic & Event Scheduling (25Live) production is unavailable

Start:
2023-11-02 13:14:00
Status:
Closed
Brief Description:
Resolved: 25Live is currently unavailable. CIT is actively working with the vendor, CollegeNet, to restore service. We will keep you informed as we work to resolve this issue.
Current Status:
CIT is actively working with the vendor, CollegeNet, to restore service.
more details

Scheduled Service Change: Confluence Application (Wiki Service) update

Start:
2023-11-01 23:00:00
Status:
Closed
Brief Description:
Confluence Wiki will be under maintenance from 7:00pm, Wednesday, November 1, 2023 through 9:00pm to upgrade the application to the latest supported version. Confluence will intermittently be available while we perform various upgrade related tasks, be...
more details

Scheduled Service Change: Upgrade AD Domain Controllers to Server 2022 - Starting 9/19/23

Start:
2023-09-19 12:00:00
Status:
Closed
Brief Description:
Between September 19 and November 12, 2023, IDM will be upgrading some of the domain controllers for cornell.edu Active Directory domain.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration: September 28

Start:
2023-09-28 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thurs, Sept 28 from approx 5am to 7am.
more details

Scheduled Service Change: Enable loop-protect on all switches excluding CIT data center

Start:
2023-09-26 13:00:00
Status:
Closed
Brief Description:
CIT Network Engineering will enable a network loop-protection on all switches besides CIT data center (server farm). If a looped device is connected to a CIT switch, the CIT switch port will shut down.
more details

Scheduled Service Change: IT@Cornell Site Upgrade, September 25

Start:
2023-09-25 21:00:00
Status:
Closed
Brief Description:
The IT@Cornell website, https://it.cornell.edu/ , will be upgraded from Drupal 7 to Drupal 9 on Monday, September 25th at 5pm.
more details
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