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Unplanned Outage: Production Active Directory LDS Outage

Last Updated:
2023-11-20 10:59:22
Event:
2023-11-06 10:59:00
Status:
Open
Brief Description:
The production instance of Active Directory(AD) Lightweight Directory Services (LDS) is not getting updates from AD.
User Impact:
Some users whose account permissions are not synced may be unable to access systems such as Drupal or other cloud-based services.
Workaround:
There is no workaround for this issue
Current Status:
Microsoft is continuing to review this issue.
Services Affected:
Authentication and Authorization
Full Description:
The production instance of Active Directory(AD) Lightweight Directory Services (LDS) is not getting updates from AD. This has a limited effect on the consumers of this service (Drupal, cloud-based services). Group updates from AD will not propagate. This might affect access for a few users who are not synced.
CIT TDX ID:
1204583



Timeline of Changes

Description Current Status Date Time
The production instance of Active Directory(AD) Lightweight Directory Services (LDS) is not getting updates from AD. This has a limited effect on the consumers of this service (Drupal, cloud-based services). Group updates from AD will not propagate. This might affect access for a few users who are not synced. Microsoft is continuing to review this issue. 2023-11-20 10:59:22
The production instance of Active Directory(AD) Lightweight Directory Services (LDS) is not getting updates from AD. This has a limited effect on the consumers of this service (Drupal, cloud-based services). Group updates from AD will not propagate. This might affect access for a few users who are not synced. CIT has contacted the vendor. Microsoft is working on a solution. 2023-11-07 09:20:59
The production instance of Active Directory(AD) Lightweight Directory Services (LDS) is not getting updates from AD. This has a limited effect on the consumers of this service (Drupal, cloud-based services). Group updates from AD will not propagate. This might affect access for a few users who are not synced. CIT is investigating. 2023-11-06 11:14:06