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IT Status Alerts

All Closed Alerts

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6996 results found, displaying results 801 - 821.

Performance Issue: "Permission Denied" From IT@Cornell Website Support Form Link

Start:
2021-07-27 16:29:00
Status:
Closed
Brief Description:
Individuals trying to request IT support using forms on it.cornell.edu are getting an error, "Permission Denied" when they click the links to get to them. Other means of requesting support listed at it.cornell.edu/support are working
Current Status:
Most broken links that have been reported are fixed and the site is being searched for any remaining problem links. Visitors to it.cornell.edu that encounter a broken link for a support form can report it to the IT Service Desk https://it.cornell.edu/support .
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2021-07-29 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable July 29, 2021 approximately 5-7am.
more details

Scheduled Service Change: Reminder: CIT Data Center Network Code Upgrades on 7/25/21

Start:
2021-07-25 09:00:00
Status:
Closed
Brief Description:
On Sunday, July 25th between 5:00am and 8:00am, CIT Network Engineering will upgrade code and reboot all routers and switches that support the CIT data centers.
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Scheduled Service Change: PeopleSoft: Application of Oracle PUM Image 21 and PeopleTools 8.58

Start:
2021-07-24 02:00:00
Status:
Closed
Brief Description:
On Friday, July 23, 2021, at 10pm through Saturday, July 24, 2021, at about 8pm, IBM will be applying Oracle Image 21, the PeopleSoft Release Patchset 4 (PRP4), and PeopleTools version 8.58 updates to the PeopleSoft Campus Solutions system.
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Scheduled Service Change: Jira Application Upgrade 7/23/2021

Start:
2021-07-23 23:00:00
Status:
Closed
Brief Description:
The Jira project management application will be unavailable during an upgrade starting on Friday, July 23rd, 2021 at 7pm through Saturday morning, July 24th, 2021.
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Performance Issue: LastPass Online Mode

Start:
2021-07-22 16:38:00
Status:
Closed
Brief Description:
Due to an issue with a third-party dependency (possibly a widespread issue with internet DNS services), LastPass online mode is unavailable. Offline mode might be able to be used in its place.
Current Status:
LastPass continues to function normally and they have announced that all systems are operational.
more details

Scheduled Service Change: PeopleSoft: Upgrade Oracle Virtual Machine Hypervisor (PROD)

Start:
2021-07-18 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) will be unavailable on Sunday July 18, 2021 from approx. 1-9am.
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Scheduled Service Change: HAProxy for RDS (rds-proxy) deployment to be updated for prod DBs

Start:
2021-07-18 11:00:00
Status:
Closed
Brief Description:
On Sunday, July 18, 20201, the configuration of the HAProxy for Remote Desktop Services (RDS) through rds-proxy will be updated for proxied PROD RDS DBs.
more details

Scheduled Service Change: DUO Lock CUVPN General Pool on July 15, 2021

Start:
2021-07-15 12:00:00
Status:
Closed
Brief Description:
Two-Step Login Required for All CU VPN Users by July 15, 2021
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Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2021-07-15 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable on Thursday, July 15, 2021 approx. 5-7am.
more details

Performance Issue: Problems When Trying to Print

Start:
2021-07-01 13:32:00
Status:
Closed
Brief Description:
To protect the information and privacy of university data and the Cornell community, IT@Cornell staff are working to turn off Windows print spoolers until a fix is available for a vulnerability.
Current Status:
To protect the information and privacy of university data and the Cornell community, IT@Cornell staff are working to turn off print spoolers until a fix is available for the vulnerability. If you need to print and find you are unable to, consider other means of transferring the file such as Cornell Secure File Transfer, or Box, or contact your local technical support. A serious vulnerability in Windows Print Spooler has caused Microsoft and IT security experts to advise disabling it. Attackers can compromise a vulnerable computer and those around it. CIT has disabled Windows Print Spooler for domain controllers, but at this time, endpoints will not have Windows Print Spooler disabled en masse, in consideration of important campus printing needs and protection provided to managed systems by CrowdStrike and Windows Firewall. Managed server systems had print spooler systems disabled, with exemptions for dedicated print servers. Mitigations were enabled for systems that must continue running the print spooler. Non-managed servers should have the same mitigations put in place by their respective support staff. For details, see https://blog.truesec.com/2021/06/30/fix-for-printnightmare-cve-2021-1675-exploit-to-keep-your-print-servers-running-while-a-patch-is-not-available/ The IT Security Office has run scans across Cornell’s networks with CrowdStrike and has found no obvious cases of abuse. They continue to monitor the level of threat to Cornell to see if additional steps are warranted to protect the data and privacy of the university and its community. The IT Security Office strongly recommends disabling Windows Print Spooler wherever possible as soon as you can, until a patch or solution is available. Users may want to consider other forms of data transfer, such as Cornell Secure File Transfer or Box, or, if needed, put in a request to selectively re-enable the spooler on an individual computer until a print job is complete. For a security alert containing additional details about this issue, see https://itservicealerts.hosting.cornell.edu/view/6393
more details

Performance Issue: Internet Response Early Morning July 11, 2021

Start:
2021-07-11 04:15:00
Status:
Closed
Brief Description:
From 12:15am to 1:40am, Sunday, July 11, 2021, some internet connectivity to and from campus may have been slowed during a period of suspected malicious network activity. Service appears to have returned to normal parameters by 2am.
Current Status:
Service that was affected is performing normally.
more details

Performance Issue: Missing Courses in Canvas

Start:
2021-07-08 15:44:00
Status:
Closed
Brief Description:
There are reports of Canvas users losing their connection to the system, and when they sign back in, not seeing their courses. Cornell staff are investigating.
Current Status:
The cause of the issue was identified and a permanent fix has been implemented.
more details

Scheduled Service Change: KFS patch release

Start:
2021-07-11 10:00:00
Status:
Closed
Brief Description:
On Sunday, July 11, 2021, from 6:00am to 12:00pm EST, KFS, Cynergy, e-SHOP, and Cynergy Applications will be unavailable due to a patch release.
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Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2021-07-08 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable on Thursday, July 8, 2021 approx. 5-7am.
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Performance Issue: Outgoing e-mail messages from TeamDynamix

Start:
2021-07-06 15:41:00
Status:
Closed
Brief Description:
Email sent from Cornell's TeamDynamix ticketing system instance appears to be coming from teamdynamixapp.com addresses rather than cornell-notify@support.mail.cornell.edu as it should. The vendor is aware of and working on the issue.
Current Status:
TeamDynamix believe they have resolved this issue. Anyone still experiencing issues with outgoing emails from TDX should contact tdx-support@cornell.edu .
more details

Performance Issue: G Suite logout users experience change

Start:
2021-06-16 18:55:00
Status:
Closed
Brief Description:
Following the recent change to Shibboleth login for G Suite, users logging out will encounter a different experience. When signing out of a Google Workspace app such as Gmail, they will be prompted to exit or close their browser to complete the logout.
Current Status:
IT staff has added a message for users logging out of Google to exit or close their browsers to complete the process.
more details

Scheduled Service Change: Retiring Blackboard LMS

Start:
2021-07-01 03:59:00
Status:
Closed
Brief Description:
On June 30, 2021, Cornell will be decommissioning the Blackboard learning management system. All users have been migrated to the Canvas learning management system.
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Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2021-07-01 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable on Thursday, July 1, 2021 approx. 5-7am.
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Scheduled Service Change: Cornell Skype for Business Archival, Suggests Teams

Start:
2021-06-30 01:00:00
Status:
Closed
Brief Description:
On Tuesday, June 29, 2021, a setting that currently allows Skype for Business and Microsoft Teams to operate side-by-side will be changed and all Cornell Skype for Business meetings will occur in Teams, along with instant messaging functionality.
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