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IT Status Alerts

All Closed Alerts

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5096 results found, displaying results 641 - 661.

Performance Issue: Blackboard/PeopleSoft Add-Drop Synchronization

Start:
2017-02-03 18:00:00
Status:
Closed
Brief Description:
Students added to or removed from classes since Friday are not currently being reflected in Blackboard courses. Blackboard engineers believe they have fixed the problem and if so, Blackboard course rosters should be updated and correct by this evening.
Current Status:
The Blackboard/PeopleSoft add-drop synchronization issue has been resolved. Blackboard course rosters are now up to date.
more details

Security Alert: Fake Email Referencing Provost Michael Kotlikoff

Start:
2017-02-02 00:00:00
Status:
Closed
Brief Description:
Scammers have sent fraudulent emails claiming to be from Provost Michael Kotlikoff to many members of the Cornell community. These emails are fake and their attachment should not be opened or interacted with in any way. Please delete the message.
Current Status:
This fraudulent message has been added to the Phish Bowl, a catalog of malicious emails seen at the university. https://it.cornell.edu/phish-bowl . If you ever have any question about the validity of any email claiming to be from Cornell, you can check this page and its counterpart, the Verified Communications page, a listing of emails being sent out from legitimate Cornell sources (login required). https://it.cornell.edu/verified-cornell-communications .
more details

Performance Issue: Ithaca Power Outage

Start:
2017-02-04 18:44:00
Status:
Closed
Brief Description:
A power outage in the Ithaca area affected the Cornell campus and some IT services located on campus. Power has been restored, but some services are still being brought back up, for example, digital signage.
Current Status:
As of 8:25am, all service affected back the power outage had been restored.
more details

Performance Issue: Outlook on the Web update has caused some settings to disappear

Start:
2017-02-03 09:32:00
Status:
Closed
Brief Description:
Outlook for the Web had an update this morning that has caused some settings to disappear, most notably access to mailbox rules.
Current Status:
Issue is resolved.
more details

Performance Issue: Shared File Services

Start:
2017-02-02 14:03:00
Status:
Closed
Brief Description:
One of the 2 primary "nodes" in Rhodes Hall which hosts data for SFS had a failure, and all shares are being hosted off of its' partner node. There may be a slight performance degradation in the meantime.
Current Status:
We have the failed node back online and we are running normally again. We are still gathering diag data to determine the failure.
more details

Security Alert: WebEx Windows Browser Vulnerability

Start:
2017-01-25 00:00:00
Status:
Closed
Brief Description:
A vulnerability has been detected in the extension used by WebEx to run in all Windows browsers except Edge. Update WebEx extensions or switch to Zoom and uninstall WebEx.
Current Status:
WebEx has provided updated components for Firefox and Internet Explorer that close the vulnerability. Anyone continuing to use WebEx should immediately apply these updates (see below) and the previously announced update for Chrome. Since support is being ended for WebEx in June, you may instead want to switch to the new supported web conference service, Zoom, and use the WebEx uninstall tool to clear all WebEx components from your computer and eliminate associated vulnerabilities. Zoom service page: http://it.cornell.edu/zoom WebEx removal tool: https://help.webex.com/docs/DOC-2672 Mozilla Firefox Version 106 of the ActiveTouch General Plugin Container for Mozilla Firefox was released on January 28, 2017 and contains a fix for this vulnerability. Mozilla users can ensure they are using the fixed version of the ActiveTouch General Plugin Container for Mozilla by: 1. Clicking the menu button (three horizontal bars on the upper right of the application) and selecting Add-ons. 2. In the Add-ons Manager tab, click the Plugins panel 3. Locate the ActiveTouch General Plugin Container in the list of Plugins and click on the More link to obtain the version information Microsoft Internet Explorer Version 10031.6.2017.0127 of the GpcContainer Class for Microsoft Internet Explorer was released on January 28, 2017 and contains a fix for this vulnerability. Internet Explorer users can ensure they are using the fixed version of the GpcContainer Class for Internet Explorer by: 1. In Internet Explorer, select the Tools button 2. Select Manage add-ons 3. Select All add-ons from the Show drop-down menu 4. Select the GpcContainer Class add-on under Cisco WebEx LLC
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Security Alert: Fake Email Referencing Interim President Rawlings

Start:
2017-01-25 00:00:00
Status:
Closed
Brief Description:
Scammers have sent fraudulent emails claiming to be from Interim President Hunter Rawlings to many members of the Cornell community. These emails are fake and their attachment should not be opened or interacted with in any way. Please delete the message.
Current Status:
Note: Updated alert to add steps that can be taken.
more details

Performance Issue: Accessing Box

Start:
2017-02-01 11:32:00
Status:
Closed
Brief Description:
Due to a networking issue on the East Coast, some individuals may experience issues accessing Box.
Current Status:
Box has announced that the issue has been resolved. If you have any difficulties accessing Box, please contact the IT Service Desk.
more details

Scheduled Service Change: New IT@Cornell website

Start:
2017-01-14 21:00:00
Status:
Closed
Brief Description:
The new IT@Cornell website is now available. Please try it out... https://it.cornell.edu
more details

Performance Issue: New E-list Issue

Start:
2017-01-31 11:59:00
Status:
Closed
Brief Description:
A new slowdown of has been detected for email through the main e-list server.
Current Status:
The main e-list server is back in normal operation and all backlogged email was delivered by 12:45pm.
more details

Performance Issue: E-list slowdown

Start:
2017-01-31 09:48:00
Status:
Closed
Brief Description:
There are have been reports of a slowdown for email being sent through the main e-list server.
Current Status:
The cause of the e-list slowdown was corrected around 10:30am and the service is back in normal operation. The backlog is completely processed.
more details

Performance Issue: Two-Step Login and LastPass Chrome Plugin

Start:
2017-01-30 10:59:00
Status:
Closed
Brief Description:
An incompatibility is preventing Two-Step Login from working properly in Chrome if LastPass is present and activated. LastPass is working on a fix.
Current Status:
LastPass has provided a new version of their Chrome plugin, which fixes the issue. There have been reports of Chrome autoupdating without requiring any action on the part of the user. The direct download of the latest version may be found at https://chrome.google.com/webstore/detail/lastpass-free-password-ma/hdokiejnpimakedhajhdlcegeplioahd
more details

Scheduled Service Change: Loss of network connectivity for some buildings on 1/29

Start:
2017-01-29 06:00:00
Status:
Closed
Brief Description:
Relocation of fiber optic cables in Lynah Rink due to the roof renovation project will cause loss of network connectivity in some buildings.
more details

Scheduled Service Change: Kronos: planned outage for semi-annual database patching on 1/28/2017

Start:
2017-01-28 04:00:00
Status:
Closed
Brief Description:
Kronos: planned outage for semi-annual database patching.
more details

Unplanned Outage: Wired and Wi-Fi data network outage in Southeast section of Campus

Start:
2017-01-27 09:20:00
Status:
Closed
Brief Description:
Wired and Wi-Fi data network outage in Southeast of Campus.
Current Status:
Wired and Wi-Fi data Network connectivity in Southeast part of Campus is now back up and available.
more details

Scheduled Service Change: KFS Maintenance

Start:
2017-01-22 07:00:00
Status:
Closed
Brief Description:
Apply monthly patch to KFS Production application and run a once a year batch job that requires users to be out of the system.
more details

Scheduled Service Change: Kronos: planned outage monthly updates - 1/21/2017

Start:
2017-01-21 07:00:00
Status:
Closed
Brief Description:
On Saturday, January 21, 2017 from 7:00am - 11:00am, Kronos will be unavailable to users while monthly updates are applied.
more details

Unplanned Outage: Outlook calendar alerts

Start:
2016-11-10 00:00:00
Status:
Closed
Brief Description:
Email and Calendar
Current Status:
NA
more details

Unplanned Outage: PeopleSoft: Apply Oracle DB Patches to PSPROD 1/15/2017

Start:
2017-01-15 00:00:00
Status:
Closed
Brief Description:
Test case
Current Status:
test case
more details

Unplanned Outage: PeopleSoft: Emergency Migration 1/12/2017

Start:
2017-01-12 00:00:00
Status:
Closed
Brief Description:
Test case
Current Status:
Test Case
more details
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