Performance Issue: Crestron Fusion-Hosted Outlook Scheduling Panels Unresponsive
Last Updated:
2022-02-10 21:54:07
Event:
2022-02-08 20:27:00
Status:
Closed
Brief Description:
IT staff are investigating issues with Crestron Scheduling panels that are connected to Outlook to allow scheduling through CIT's central Fusion server. Affected panels are not displaying schedules.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The issue has been resolved.
Services Affected:
Integrated AV
Subsites Affected:
Managed Servers
Full Description:
IT staff are investigating issues with Crestron Scheduling panels that are connected to Outlook to allow scheduling through CIT's central Fusion server. Affected panels are not displaying schedules. This issue does not appear to be affecting the latest generation of panels that bypass the Fusion server and connect directly to the cloud. IT staff are investigating the issue.
CIT TDX ID:
612666
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| IT staff are investigating issues with Crestron Scheduling panels that are connected to Outlook to allow scheduling through CIT's central Fusion server. Affected panels are not displaying schedules. This issue does not appear to be affecting the latest generation of panels that bypass the Fusion server and connect directly to the cloud. IT staff are investigating the issue. | The issue has been resolved. | 2022-02-10 | 21:54:07 |
| IT staff are investigating issues with Crestron Scheduling panels that are connected to Outlook to allow scheduling through CIT's central Fusion server. Affected panels are not displaying schedules. This issue does not appear to be affecting the latest generation of panels that bypass the Fusion server and connect directly to the cloud. IT staff are investigating the issue. | IT staff are investigating the issue. | 2022-02-08 | 20:28:41 |