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IT Status Alerts

All Closed Alerts

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5285 results found, displaying results 61 - 81.

Scheduled Service Change: Pinnacle - version upgrade - October 2018

Start:
2018-10-27 06:00:00
Status:
Closed
Brief Description:
We will be upgrading Pinnacle to the newest version.
more details

Scheduled Service Change: EZ-Backup team to migrate ADSM3 from BS10 to BS12

Start:
2018-10-28 12:00:00
Status:
Closed
Brief Description:
EZ-Backup team to migrate ADSM3 from BS10 to BS12
more details

Scheduled Service Change: PeopleSoft: Bi-weekly migration of online and batch objects 10/25/2018

Start:
2018-10-25 05:00:00
Status:
Closed
Brief Description:
PeopleSoft: Bi-weekly migration of online and batch objects. 10/25/2018
more details

Unplanned Outage: CynergyApplications partial service outage

Start:
2018-10-22 12:27:00
Status:
Closed
Brief Description:
The following Cynergy Applications are currently displaying 502 Bad Gateway message: Credit Card Update Bursar Item Type Confidentiality Agreement General Purpose Workflow Document
Current Status:
All Cynergy Applications are now available
more details

Scheduled Service Change: Digication ePortfolio Scheduled Maintenance - service impacting

Start:
2018-10-22 02:00:00
Status:
Closed
Brief Description:
Digication will be performing important system maintenance on Monday, October 22 from 2:00AM to 4:00AM Eastern Time. The service will be unavailable during this time period.
more details

Scheduled Service Change: EZ-Backup team to migrate TSM instance to new hardware

Start:
2018-10-21 12:00:00
Status:
Closed
Brief Description:
EZ-Backup team to migrate TSM instance to new hardware
more details

Scheduled Service Change: KFS Patch Release on 10/21/2018

Start:
2018-10-21 06:00:00
Status:
Closed
Brief Description:
KFS patch release on Sunday
more details

Scheduled Service Change: Upgrade the main elist server

Start:
2018-10-21 07:00:00
Status:
Closed
Brief Description:
Upgrade the main e-list server to the latest version Aurea Listmanager to deploy bug fixes for distributing calendaring invites, match phrases, long envelope from address, and stay current with the product.
more details

Scheduled Service Change: Upgrade the bulkmail elist server

Start:
2018-10-21 06:30:00
Status:
Closed
Brief Description:
Upgrade the bulkmail e-list server (B1) to the latest version Aurea Listmanager to deploy bug fixes for distributing calendaring invites, match phrases, long envelope from address, and stay current with the product.
more details

Scheduled Service Change: Upgrade the alternate elist server

Start:
2018-10-21 06:00:00
Status:
Closed
Brief Description:
Upgrade the alternate e-list server (Y2) to the latest version Aurea Listmanager to deploy bug fixes for distributing calendaring invites, match phrases, long envelope from address, and stay current with the product.
more details

Scheduled Service Change: Remedy Server Monthly Patching

Start:
2018-10-21 01:00:00
Status:
Closed
Brief Description:
The Remedy on Demand team will be performing maintenance on Remedy production servers. During this activity there will be multiple service disruptions of 15-20 minutes with the window.
more details

Performance Issue: Email forwarding unexpected behavior resulting from routing transition

Start:
2018-10-07 08:00:00
Status:
Closed
Brief Description:
As a result of the change in student email routing on October 7, some individuals reported receiving duplicate emails or not seeing emails they were expecting in their Cornell G Suite. Some retirees, affiliates, and others had forwarding interrupted.
Current Status:
The group of retirees, affiliates, and others whose forwarding was temporarily interrupted were notified the morning of Friday, October 12 and provided with guidance on how to check mail that was delivered during that time. No new unexpected issues have been reported.
more details

Performance Issue: Office 365 Offline Address Book, Additional email accounts in Outlook

Start:
2018-08-17 08:36:00
Status:
Closed
Brief Description:
Offline Address Books are not being updated properly for Outlook for Windows and Mac. In addition to affecting searches for contacts, this problem also is preventing new additional accounts, such as EGAs, from being added to Outlook for Windows and Mac.
Current Status:
While Microsoft continues to work to identify and pursue a way to fix this problem, a knowledge article has been created to act as documentation for the known issue. Cornell staff are providing testing and other assistance to Microsoft's efforts as needed. The knowledge article may be found at https://it.cornell.edu/facstaff-email/email-known-issue-offline-address-book
more details

Performance Issue: Outlook on the Web Forwarding Alert

Start:
2018-08-24 09:15:00
Status:
Closed
Brief Description:
Outlook on the Web ( outlook.cornell.edu ) is showing an alert when an individual has forwarding set up to an outside account.
Current Status:
A knowledge article has been created to act as documentation for this known issue while Cornell and Microsoft staff continue to review it. See https://it.cornell.edu/cmail-facstaff-email-outlook-web/email-known-issue-persistent-forwarding-alert
more details

Performance Issue: SmartIT and web forms are giving errors

Start:
2018-10-18 13:11:00
Status:
Closed
Brief Description:
CIT has received reports from users not able to access the SmartIT and web forms.
Current Status:
Smart IT and MyIT (Web Forms) are now working. If users are experiencing issues please contact remedy-admin@cornell.edu.
more details

Scheduled Service Change: PeopleSoft: Migration of online and batch objects. 10/18/2018

Start:
2018-10-18 05:00:00
Status:
Closed
Brief Description:
This is similar to our bi-weekly migration, however due to a business need we are scheduling an additional migration. Focus will be on implementing a change to address a compliance request around NSLDS reporting.
more details

Scheduled Service Change: Pinnacle - Monthly Windows Patching October 2018

Start:
2018-10-17 03:00:00
Status:
Closed
Brief Description:
The Pinnacle Production Report Server sf-pinn-002 will have the Monthly Windows Patches applied by the S&O automated patching. This is a shadow ticket for systems ticket CRQ000001030005.
more details

Performance Issue: Duo/Cornell Two-Step Login

Start:
2018-10-16 11:14:00
Status:
Closed
Brief Description:
CIT has received many reports that Duo is not processing two-step authentication prompts. When an individual attempts to log in to a Cornell online service using Duo, the page either appears blank, gives an Internal Server Error, or denies access.
Current Status:
The vendor has announced that they consider this problem fully resolved and all services functional.
more details

Scheduled Service Change: Net-Print PaperCut: planned outage MS OS Monthly updates

Start:
2018-10-16 05:00:00
Status:
Closed
Brief Description:
Net-Print PaperCut: planned outage MS OS Monthly updates
more details

Scheduled Service Change: Pinnacle - planned outage 10/9/2018

Start:
2018-10-16 05:00:00
Status:
Closed
Brief Description:
S&O is moving the standard and plus tier networks behind a transparent firewall configuration as the new datacenter firewall.
more details
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