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IT Status Alerts

All Closed Alerts

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5985 results found, displaying results 61 - 81.

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - 9/10/20

Start:
2020-09-10 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable Thursday, 9/10/20, between 5:00-7:00am.
more details

Scheduled Service Change: Update to the IAM resources in Cornell AWS accounts - 9/9/20

Start:
2020-09-09 06:00:00
Status:
Closed
Brief Description:
The CIT Cloud Team will be updating the IAM resources in Cornell AWS accounts that allow access to those accounts by CloudCheckr, the cost management and reporting tool Cornell uses for AWS billing.
more details

Performance Issue: Video on Demand and Kaltura Delays

Start:
2020-09-01 10:43:00
Status:
Closed
Brief Description:
Kaltura has reported that the service is encountering transcoding and upload delays.
Current Status:
These issues have been resolved.
more details

Performance Issue: Video On Demand and Kaltura Upload Failures and Errors

Start:
2020-09-08 12:20:00
Status:
Closed
Brief Description:
Kaltura is currently investigating upload failures or errors in Cornell's Video On Demand and related Kaltura services.
Current Status:
This issue has been resolved. Kaltura is continuing to monitor.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2020-09-03 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable on Thurs., Sept. 3, 2020, between 5-7am.
more details

Performance Issue: Zoom Cloud Recording Processing

Start:
2020-08-27 16:21:00
Status:
Closed
Brief Description:
Zoom has identified delays in cloud recording processing times. Zoom staff are working to resolve the delays,
Current Status:
The issue has been resolved.
more details

Scheduled Service Change: Upgrade to Video Hosting and Sharing (VOD) Machine Captions and Editor

Start:
2020-08-30 00:00:00
Status:
Closed
Brief Description:
CIT will be updating the automatic speech recognition (ASR) machine caption features and tools in the Video Hosting and Sharing service.
more details

Scheduled Service Change: SVC (San Volume Controller) maintenance in Rhodes Hall

Start:
2020-08-30 07:00:00
Status:
Closed
Brief Description:
On Sunday, August 30, 2020, from 7am to noon, CIT will be performing IBM SVC (SAN Volume Controller) maintenance in Rhodes Hall.
more details

Performance Issue: Video on Demand and Kaltura Upload

Start:
2020-08-27 14:51:00
Status:
Closed
Brief Description:
Uploads to Video On Demand and other Kaltura services are delayed or stalling. A message may appear, "Oops! Upload failed."
Current Status:
Kaltura has announced that this issue is resolved. If problems persist, they may be due to browser cache issues. Try clearing your browser cache or using a different browser.
more details

Performance Issue: Video on Demand and Kaltura Possible Issues Accessing Content

Start:
2020-08-26 16:52:00
Status:
Closed
Brief Description:
Kaltura has announced that there may be delays on content visibility or errors accessing some content. Recently uploaded entries or new playlist entries may not be immediately visible.
Current Status:
Kaltura has resolved this issue. They are continuing to monitor service performance.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2020-08-27 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable August 27, 2020 from 5-7am.
more details

Performance Issue: Video On Demand and Kaltura Services, Including in Canvas

Start:
2020-08-26 12:34:00
Status:
Closed
Brief Description:
There are reports of Video On Demand and other Kaltura services including in Canvas loading slowly or not loading. Cornell staff are investigating.
Current Status:
Kaltura has resolved the issue.
more details

Performance Issue: Adobe Sign users unable to authenticate with Single Sign-On

Start:
2020-07-09 15:22:00
Status:
Closed
Brief Description:
An issue resulting from changes to Adobe's integration with Box is preventing users of the Adobe Sign from being able to authenticate using Cornell Single Sign-On (SSO). This is preventing users from being able to use the integration.
Current Status:
As Adobe and Cornell staff continue to work to develop a fix, this known issue is being moved to the Electronic Signature service website: https://it.cornell.edu/e-sign
more details

Performance Issue: covid.cornell.edu and some other Cornell websites

Start:
2020-08-25 11:05:00
Status:
Closed
Brief Description:
covid.cornell.edu and some other Cornell websites are currently unavailable or loading extremely slowly. The hosting provider is working on the problem.
Current Status:
The issue is resolved and affected websites are performing normally.
more details

Performance Issue: Video On Demand and Kaltura Previews and Thumbnails

Start:
2020-08-24 12:11:00
Status:
Closed
Brief Description:
Media thumbnails and previews are not loading for some content for the Video On Demand and related Kaltura services, including Kaltura services in Canvas. Cornell staff are working with the vendor on this issue.
Current Status:
The vendor pushed out a fix for this issue on Monday, August 24, 2020. The service is operating normally.
more details

Performance Issue: Zoom Web Interface

Start:
2020-08-24 08:23:00
Status:
Closed
Brief Description:
Attempts to sign into the Zoom web interface through zoom.us and cornell.zoom.us are not working. Zoom meetings appear to be running normally. Zoom is working on the issue, which is affecting their service overall.
Current Status:
Zoom has resolved the issue. They are continuing to monitor the service.
more details

Scheduled Service Change: KFS patch release August 23, 2020

Start:
2020-08-23 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday from 6am to 12pm EST.
more details

Scheduled Service Change: Confluence Wiki migration and upgrade

Start:
2020-08-21 17:00:00
Status:
Closed
Brief Description:
Confluence wiki will be under maintenance from 5pm, Friday, August 21, 2020 through most of Sunday, August 23, to move the service to the cloud and upgrade it.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2020-08-20 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable on Thursday, August 20, 2020, 5-7am.
more details

Unplanned Outage: Longview: Web Access to Application Unavailable

Start:
2020-08-17 09:18:00
Status:
Closed
Brief Description:
Longview (production) is currently down. The servers are up and running, but web access to the application is unavailable. The issue is occurring with vendor hosting and they are working on it.
Current Status:
The issue was resolved by the vendor before 11am.
more details
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