Unplanned Outage: IT Governance app is unavailable
Last Updated:
2024-02-09 16:55:57
Event:
2024-02-09 15:22:00
Status:
Closed
Brief Description:
The IT Governance (itgov.it.cornell.edu) is currently experiencing intermittent service outages due to an unexpected failure on the host server.
User Impact:
Users may be unable to access the IT Governance application.
Workaround:
There is no workaround for this issue
Current Status:
This issue is resolved. CIT is continuing to investigate the root cause of the issue.
Services Affected:
Managed Web Hosting
Full Description:
Resolved: The IT Governance (itgov.it.cornell.edu) is currently experiencing intermittent service outages due to an unexpected failure on the host server.
CIT TDX ID:
1299601
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Resolved: The IT Governance (itgov.it.cornell.edu) is currently experiencing intermittent service outages due to an unexpected failure on the host server. | This issue is resolved. CIT is continuing to investigate the root cause of the issue. | 2024-02-09 | 16:55:57 |
| The IT Governance (itgov.it.cornell.edu) is currently experiencing intermittent service outages due to an unexpected failure on the host server. | CIT is working with the vendors, Media3 and Azure, to resolve this issue. | 2024-02-09 | 15:45:05 |