Performance Issue: Resolved: WiFi System and CUVPN Problems from 10:29am to 10:37am
Last Updated:
2024-02-09 11:53:41
Event:
2024-02-09 10:29:00
Status:
Closed
Brief Description:
There was a brief network problem between 10:29am and 10:37am this morning that affected the University Wi-Fi system (eduroam, RedRover and Cornell-Visitor) and CUVPN services.
User Impact:
Users were briefly unable to connect to Cornell Wi-Fi or CU VPN. Any users still experiencing problems should be able to resolve them by disconnecting and reconnecting to WiFi or CU VPN.
Workaround:
There is no workaround for this issue
Current Status:
This issue is resolved.
Services Affected:
Virtual Private Network (VPN)
Wi-Fi Network Service
Subsites Affected:
CU VPN
Wi-Fi
Full Description:
Resolved: There was a brief network problem between 10:29am and 10:37am this morning that affected the University Wi-Fi system (eduroam, RedRover and Cornell-Visitor) and CUVPN services. The issue was quickly identified and corrected. Any users still experiencing problems should be able to resolve them by disconnecting and reconnecting to WiFi or CU VPN.
CIT TDX ID:
1299196
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Resolved: There was a brief network problem between 10:29am and 10:37am this morning that affected the University Wi-Fi system (eduroam, RedRover and Cornell-Visitor) and CUVPN services. The issue was quickly identified and corrected. Any users still experiencing problems should be able to resolve them by disconnecting and reconnecting to WiFi or CU VPN. | This issue is resolved. | 2024-02-09 | 11:53:21 |