Performance Issue: Office 365 Login Issue
Last Updated:
2024-02-09 15:48:25
Event:
2024-02-08 16:19:00
Status:
Closed
Brief Description:
Some users are reporting that they are unable to log in to Microsoft Office 365. CIT is investigating.
User Impact:
Some users may be unable to log in to Microsoft Office 365. They may see an unlicensed account error.
Workaround:
There is no workaround for this issue
Current Status:
This issue is resolved.
Services Affected:
Email and Calendar
Subsites Affected:
Email for Faculty and Staff
Full Description:
Resolved: Some users are reporting that they are unable to log in to Microsoft Office 365. CIT is investigating.
CIT TDX ID:
1298435
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Resolved: Some users are reporting that they are unable to log in to Microsoft Office 365. CIT is investigating. | This issue is resolved. | 2024-02-09 | 15:48:25 |
| Some users are reporting that they are unable to log in to Microsoft Office 365. CIT is investigating. | All accounts continue to be licensed. The problem has not returned. CIT is monitoring the issue. | 2024-02-09 | 09:45:46 |
| Some users are reporting that they are unable to log in to Microsoft Office 365. CIT is investigating. | CIT is investigating. | 2024-02-08 | 16:26:09 |