Unplanned Outage: Resolved: Main e-List Server was unavailable
Last Updated:
2024-02-21 16:02:42
Event:
2024-02-21 12:25:00
Status:
Closed
Brief Description:
The main e-list server (www.list.cornell.edu) was unavailable between 12:25pm and 2:24pm today. CIT restarted the server. It is back in full operation. During the outage, the administrative web interface was unavailable and e-list email was delayed.
User Impact:
During the outage the administrative web interface was unavailable and e-list email was delayed.
Workaround:
There is no workaround for this issue
Current Status:
CIT restarted the server and restored service. All the backlogged email was processed and sent out.
Services Affected:
Bulk Email
Subsites Affected:
E-lists (Lyris)
Full Description:
The main e-list server (www.list.cornell.edu) was unavailable between 12:25pm and 2:24pm today. CIT restarted the server. It is back in full operation. During the outage, the administrative web interface was unavailable and e-list email was delayed.
CIT TDX ID:
1310787
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The main e-list server (www.list.cornell.edu) was unavailable between 12:25pm and 2:24pm today. CIT restarted the server. It is back in full operation. During the outage, the administrative web interface was unavailable and e-list email was delayed. | CIT restarted the server and restored service. All the backlogged email was processed and sent out. | 2024-02-21 | 16:02:23 |