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IT Status Alerts

All Closed Alerts

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7166 results found, displaying results 1621 - 1641.

Performance Issue: Rhodes Hall Server Farm

Start:
2019-08-08 23:58:00
Status:
Closed
Brief Description:
The power outage that affected parts of the Ithaca Campus resulted in an unplanned outage of the Rhodes Hall server farm, which many Cornell IT services depend on. Most services are available again. Cornell staff are continuing to monitor.
Current Status:
Monitoring and testing is indicating that all services that were affected by the power outage are available and operating normally. Among the restored services are MBAM, which required a manual restart of a component this morning, as well as DirecTV and Cisco video conferencing infrastructure. Cornell staff are continuing to watch the service operations and work on issues that were related to the outage.
more details

Unplanned Outage: NYSEG Power Outage

Start:
2019-08-08 19:03:00
Status:
Closed
Brief Description:
There is currently an NYSEG power outage to some Cornell buildings.
Current Status:
Power has been restored
more details

Scheduled Service Change: PeopleSoft: Weekly Migration of Online and Batch Objects 8/8/2019

Start:
2019-08-08 10:00:00
Status:
Closed
Brief Description:
PeopleSoft: Weekly migration of online and batch objects. 8/8/2019
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Performance Issue: Remedy Email

Start:
2019-08-06 20:57:00
Status:
Closed
Brief Description:
Alert email going out from Remedy. It appears that some email going out from Remedy, may not be identified correctly as Cornell email, and may generate error messages or spam warnings.
Current Status:
The vendor has corrected the issue with outgoing email from Remedy.
more details

Unplanned Outage: Some Network switches are currently down due to NYSEG power outage

Start:
2019-08-06 20:32:00
Status:
Closed
Brief Description:
Some Network switches are currently down due to NYSEG power outage. As a result there is no wired or Wifi data connectivity in those buildings. Current Status: The following Network Switches are down: stewartfall1-2915 mcgraw122-1-3500
Current Status:
Power has been restored.
more details

Performance Issue: EZ-Backup off-site replication is delayed

Start:
2019-06-06 14:00:00
Status:
Closed
Brief Description:
The secondary, off-site copy of EZ-Backup data has delayed since approximately Thursday 6 June 10:00 Am due to repeated network issues that Cornell and Weill Medical College network engineers are working with vendors to resolve.
Current Status:
While vendor and Cornell staff continue to work over a longer term on the issue, information about its status is being moved to http://it.cornell.edu/ez-backup .
more details

Scheduled Service Change: Zoom - closed captioning icon will be made visible by default - 8/2/2019

Start:
2019-08-02 15:00:00
Status:
Closed
Brief Description:
Starting Friday, August 2, 2019, a new icon will be added to Zoom. The service's closed captioning option, previously hidden by default, will now be available to session hosts.
more details

Scheduled Service Change: Cornell Dropbox to move from CIT Data Center to Microsoft Azure - 8/2/2019

Start:
2019-08-02 10:00:00
Status:
Closed
Brief Description:
The Dropbox upgrade to Secure File Transfer scheduled for Friday, August 2, 2019, 6:00-8:00am, encountered unexpected issues and will be postponed to a later date while IT staff investigate.
more details

Scheduled Service Change: Blackboard - Ares course reserves integration update

Start:
2019-08-02 09:00:00
Status:
Closed
Brief Description:
On Friday, August 2, 2019, between 5am-7am, the ARES library course reserves LTI integration parameters will update to include a new mapping of Blackboard course ID to the external custom course ID in ARES.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects - 8/1/2019

Start:
2019-08-01 10:00:00
Status:
Closed
Brief Description:
On Thursday, August 1, 2019, from approximately 5:00am to 7:00am, the PeopleSoft application will be unavailable due to migration of online and batch objects to PeopleSoft Production.
more details

Performance Issue: Microsoft Outlook on the Web mailbox access - 7/31/2019

Start:
2019-07-31 11:40:00
Status:
Closed
Brief Description:
A transient network issue resulted in some users being unable to access their mailboxes in Outlook on the Web.
Current Status:
Monitoring indicates that impact has now been remediated. Further investigation determined that a portion of the load-balancing infrastructure became degraded, resulting in user requests not being routed correctly. Staff continue to analyze and monitor the affected systems to help prevent this problem from recurring.
more details

Scheduled Service Change: Lynda.com upgrading to LinkedIn Learning - 7/30/2019

Start:
2019-07-30 04:00:00
Status:
Closed
Brief Description:
On Tuesday, July 30, 2019, between 12 midnight and 11:59pm, Lynda.com will be unavailable while the vendor upgrades the service to their new platform, called LinkedIn Learning.
more details

Scheduled Service Change: KFS Patch Release - 7/28/2019

Start:
2019-07-28 10:00:00
Status:
Closed
Brief Description:
On Sunday, July 28, 2019, between 6:00am and 12noon, KFS, Cynergy, eShop, Cynergy Applications, and Travel reimbursement will be unavailable during a patch release.
more details

Scheduled Service Change: Jira Prod Database update cycle - 7/28/2019

Start:
2019-07-28 10:00:00
Status:
Closed
Brief Description:
On Sunday, July 28th between 6:00am to 8:00am, Jira will be unavailable while the database is being updated.
more details

Scheduled Service Change: Canvas maintenance - 7/27/2019

Start:
2019-07-27 04:00:00
Status:
Closed
Brief Description:
On Saturday, July 27, 2019, between 12 midnight and 6:00am, Canvas technicians at Instructure.com will be performing maintenance on the Cornell Canvas instance.
more details

Scheduled Service Change: Confluence AWS Prod Database update - July 25, 2019

Start:
2019-07-25 10:00:00
Status:
Closed
Brief Description:
On Thursday, July 25, 2019, between 6:00am and 8:00am, the Confluence AWS Prod Database will be updated.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects - July 25, 2019

Start:
2019-07-25 09:00:00
Status:
Closed
Brief Description:
On Thursday, July 25, 2019, from 5:00am - 7:00am, the PeopleSoft application will be unavailable due to migration of online and batch objects to PeopleSoft Production.
more details

Unplanned Outage: Switches down at Bauer Hall

Start:
2019-07-23 13:00:00
Status:
Closed
Brief Description:
Some Network switches at Bauer Hall (bauer1-4100, bauer1-3500) are currently down. As a result, there is no wired or Wifi data connectivity at this time.
Current Status:
The Network switches at Bauer Hall (bauer1-4100, bauer1-3500) are back up. Wired or Wifi data connectivity has been restored at 12:01pm.
more details

Unplanned Outage: Wired and Wi-Fi data network outage at Rhodes Hall

Start:
2019-07-23 10:14:00
Status:
Closed
Brief Description:
Partial Wired and Wi-Fi data network outage at Rhodes Hall. Switch RHodes6-1-5400 was down from 06:14 until 06:59 07/23/2019.
Current Status:
Switch returned to service, User should experience now further network connectivity issue.
more details

Scheduled Service Change: KFS, Cynergy, Travel, & eShop unavailable for FYE19 final closing - 7/22/19

Start:
2019-07-22 21:00:00
Status:
Closed
Brief Description:
On Monday, July 22, 2019, from 5:00pm - midnight, KFS, Cynergy, CynergyApps, Travel, and eShop will be unavailable during final processing for the university Fiscal Year End 2019.
more details
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