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Scheduled Service Change: Two-Step Login requirement added for users to change security questions

Event:
2019-03-03 06:00:00
Expected Duration:
2019-03-03 06:15:00
Status:
Closed
Brief Description:
To improve the security of the account recovery process, beginning 3/3/2019 between 6:00-6:15am, we will require Two-Step Login in order for students and employees to change their security questions on Manage Your NetID (https://netid.cornell.edu ).
User Impact:
The "Set Your Security Questions" application will briefly be unavailable during the maintenance window as the new version is being deployed. Users trying to use the service during that very brief period could see an error message. The service will be available again if they retry after a few seconds.
Services Affected:
Authentication and Authorization
Identity Services
Secure Password Management
Subsites Affected:
Manage Your NetID
NetIDs
Two-Step Login
Full Description:
To improve the security of the account recovery process, beginning 3/3/2019 between 6:00-6:15am, we will require Two-Step Login in order for students and employees to change their security questions on Manage Your NetID (https://netid.cornell.edu ).

The "Set Your Security Questions" application will briefly be unavailable during the maintenance window as the new version is being deployed. Users trying to use the service during that very brief period could see an error message. The service will be available again if they retry after a few seconds.
CIT TDX ID:
CRQ000001032304



Timeline of Changes

Description Current Status Date Time
To improve the security of the account recovery process, beginning 3/3/2019 between 6:00-6:15am, we will require Two-Step Login in order for students and employees to change their security questions on Manage Your NetID (https://netid.cornell.edu ). The "Set Your Security Questions" application will briefly be unavailable during the maintenance window as the new version is being deployed. Users trying to use the service during that very brief period could see an error message. The service will be available again if they retry after a few seconds. 2019-02-28 11:34:32