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Unplanned Outage: Authentication issues with some sites in Media3

Last Updated:
2019-03-01 05:00:02
Event:
2019-02-28 09:15:00
Status:
Closed
Brief Description:
Some sites are showing an error after login: Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection.
Current Status:
There have been no more reports of Cornell Login issues with sites hosted in Media3.

Services Affected:
Managed Web Hosting
Subsites Affected:
Web Hosting Services (ColdFusion



Timeline of Changes

Description Current Status Date Time
Some sites are showing an error after login: Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection. Vendor is investigating. There have been no more reports of Cornell Login issues with sites hosted in Media3. 2019-02-28 15:32:34
Some sites are showing an error after login: Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection. Vendor is investigating. Media3 has finished with reviewing and updating all affected sites. Media3 and CIT will continue to monitor. 2019-02-28 14:03:36
Some sites are showing an error after login: Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection. Vendor is investigating. Media3 is still progressing through Cornell websites with CUWebauth enabled. 2019-02-28 12:38:03
Some sites are showing an error after login: Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection. Vendor is investigating. If your site is hosted in Media3 and requires CUWebauth login, it is/was affected by this issue. Media3 is actively working through all sites to ensure they've addressed the issue. 2019-02-28 11:38:56
Some sites are showing an error after login: Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection. Vendor is investigating. If your site is hosted in Media3 and requires CUWebauth login, it is/was affected by this issue. Media3 is working through the sites to address the error. Media3 is actively working on the issue 2019-02-28 11:05:32
Some sites are showing an error after login: Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection. Vendor is investigating. Media3 is still investigating and actively working on the issue 2019-02-28 10:38:57
Some sites are showing an error after login: Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection. Vendor is investigating. Media3 is investigating and actively working on the issue 2019-02-28 09:54:43
Some sites are showing an error after login: Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection. Vendor is investigating. Media3 is investigating 2019-02-28 09:28:33
Some sites are showing an error after login: Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection. CIT is investigating 2019-02-28 09:27:38