Unplanned Outage: Authentication issues with some sites in Media3
Last Updated:
2019-03-01 10:00:02
Event:
2019-02-28 14:15:00
Status:
Closed
Brief Description:
Some sites are showing an error after login:
Misdirected Request
The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection.
Current Status:
There have been no more reports of Cornell Login issues with sites hosted in Media3.
Services Affected:
Managed Web Hosting
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Some sites are showing an error after login: Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection. Vendor is investigating. | There have been no more reports of Cornell Login issues with sites hosted in Media3. | 2019-02-28 | 20:32:34 |
| Some sites are showing an error after login: Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection. Vendor is investigating. | Media3 has finished with reviewing and updating all affected sites. Media3 and CIT will continue to monitor. | 2019-02-28 | 19:03:36 |
| Some sites are showing an error after login: Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection. Vendor is investigating. | Media3 is still progressing through Cornell websites with CUWebauth enabled. | 2019-02-28 | 17:38:03 |
| Some sites are showing an error after login: Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection. Vendor is investigating. | If your site is hosted in Media3 and requires CUWebauth login, it is/was affected by this issue. Media3 is actively working through all sites to ensure they've addressed the issue. | 2019-02-28 | 16:38:56 |
| Some sites are showing an error after login: Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection. Vendor is investigating. | If your site is hosted in Media3 and requires CUWebauth login, it is/was affected by this issue. Media3 is working through the sites to address the error. Media3 is actively working on the issue | 2019-02-28 | 16:05:32 |
| Some sites are showing an error after login: Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection. Vendor is investigating. | Media3 is still investigating and actively working on the issue | 2019-02-28 | 15:38:57 |
| Some sites are showing an error after login: Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection. Vendor is investigating. | Media3 is investigating and actively working on the issue | 2019-02-28 | 14:54:43 |
| Some sites are showing an error after login: Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection. Vendor is investigating. | Media3 is investigating | 2019-02-28 | 14:28:33 |
| Some sites are showing an error after login: Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection. | CIT is investigating | 2019-02-28 | 14:27:38 |