Unplanned Outage: Smart-IT is currently Down
Last Updated:
2019-03-04 14:37:54
Event:
2019-03-04 13:57:00
Status:
Closed
Brief Description:
Smart It is currently down.
User Impact:
Smart IT is now back up and responding normally.
Workaround:
There is no workaround for this issue
Current Status:
The Remedy admins are currently working with the vendor to resolve the issue.
Services Affected:
IT Service Management Suite
Subsites Affected:
Telephone Authorization Codes
Full Description:
Smart It is currently down.
The classic version of Remedy is working normally.
The classic version of Remedy is working normally.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Smart It is currently down. The classic version of Remedy is working normally. | The Remedy admins are currently working with the vendor to resolve the issue. | 2019-03-04 | 14:01:47 |