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Unplanned Outage: Smart-IT is currently Down

Last Updated:
2019-03-04 09:37:54
Event:
2019-03-04 08:57:00
Status:
Closed
Brief Description:
Smart It is currently down.
User Impact:
Smart IT is now back up and responding normally.
Workaround:
There is no workaround for this issue
Current Status:
The Remedy admins are currently working with the vendor to resolve the issue.
Services Affected:
IT Service Management Suite
Subsites Affected:
Remedy
Full Description:
Smart It is currently down.

The classic version of Remedy is working normally.



Timeline of Changes

Description Current Status Date Time
Smart It is currently down. The classic version of Remedy is working normally. The Remedy admins are currently working with the vendor to resolve the issue. 2019-03-04 09:01:47