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IT Status Alerts

All Closed Alerts

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5985 results found, displaying results 161 - 181.

Scheduled Service Change: SAN maintenance in Rhodes

Start:
2020-05-17 07:00:00
Status:
Closed
Brief Description:
On Sunday 05/17/2020 from 7am-noon CIT will be replacing a failing SAN (Storage Area Network) switch in Rhodes.
more details

Scheduled Service Change: Jira Upgrade and Migration to Contegix

Start:
2020-05-16 12:00:00
Status:
Closed
Brief Description:
The Jira application will be unavailable while the migration and upgrade process is being performed on starting on Saturday 5/16/2020 at 12:00pm. The outage can take until noon on Sunday.
more details

Unplanned Outage: Network Switch bakert1-4100 is down

Start:
2020-05-16 19:58:00
Status:
Closed
Brief Description:
The network switch bakert1-4100 is currently down.
Current Status:
The bakert1-4100 network switch is now back up and connectivity has been restored.
more details

Scheduled Service Change: PeopleSoft: Application of Oracle Images 15-16 and PeopleTools v. 8.56.21

Start:
2020-05-15 22:30:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, Employee Essentials, epay, Contributor Relations, Student Admissions, Financial Aid, Student Records, Student Financials, Student Employment (PSES) will be unavailable on Friday May 15, 2020.
more details

Unplanned Outage: Confluence Being Restarted

Start:
2020-05-13 13:00:00
Status:
Closed
Brief Description:
Confluence is currently unavailable and the service is being restarted. It should become available around 1:30pm (Wednesday, May 13, 2020)
Current Status:
Confluence services are available.
more details

Unplanned Outage: Lyris E-List

Start:
2020-05-13 08:42:00
Status:
Closed
Brief Description:
There are reports of issues accessing Lyris E-List. Cornell staff are investigating.
Current Status:
The issue has been resolved and Lyris e-list services are running normally.
more details

Performance Issue: Zoom cloud recording and transcription delays

Start:
2020-05-08 15:29:00
Status:
Closed
Brief Description:
Zoom users are experiencing higher than normal processing times for cloud recording and transcription.
Current Status:
The issue has been resolved.
more details

Scheduled Service Change: IOM reset and reseat on SFS NAS rh-cdot01

Start:
2020-05-12 06:00:00
Status:
Closed
Brief Description:
Shared File Services is performing maintenance between 6:00 and 7:00am on Tuesday, May 12, 2020. No customer-facing services are expected to be affected.
more details

Unplanned Outage: NetID Forgot your password function unavailable

Start:
2020-05-11 08:06:00
Status:
Closed
Brief Description:
The NetID Management Website at https://netid.cornell.edu is currently down.
Current Status:
The '"forgot your password?" function has been restored, with the addition of Captcha for enhanced security.
more details

Scheduled Service Change: EZ-Backup Service Outage: Reboot Physical Servers

Start:
2020-05-08 14:00:00
Status:
Closed
Brief Description:
The EZ-Backup service will be unavailable during maintenance. All Backup, Restore, Archive, Retrieve, Query, or other EZ-Backup related operations attempted during this time will fail.
more details

Scheduled Service Change: PeopleSoft: Weekly Migration of Online and Batch Objects 5/7/2020

Start:
2020-05-07 05:00:00
Status:
Closed
Brief Description:
PeopleSoft: Weekly migration of online and batch objects. 5/7/2020
more details

Performance Issue: Import of Some Zoom Cloud Recordings into Video On Demand

Start:
2020-03-20 11:06:00
Status:
Closed
Brief Description:
Some Zoom Cloud Recordings did not import into the Video on Demand service. Delivery of Zoom Cloud Recordings into Video On Demand has been restored, and efforts are being made to import the videos that didn’t transfer the first time.
Current Status:
Delivery of Zoom Cloud Recordings into Video On Demand has been restored. CIT, Zoom, and Kaltura staff have worked to import into Video On Demand all videos that didn’t transfer successfully.
more details

Performance Issue: Zoom Cornell Account Login with CUWebLogin Only, Others Treated as Guest

Start:
2020-04-02 20:31:00
Status:
Closed
Brief Description:
Cornell Zoom only accepts CUWebLogin sign-in for authentication for Cornell Zoom accounts. Signing in through other means results in the individual being treated as a guest.
Current Status:
To sign into Cornell Zoom accounts, members of the Cornell community must ​have an account on Cornell's Zoom license and sign in with their Cornell NetID and password through CUWebLogin, accessed through https://cornell.zoom.us/signin or as described for the client app at https://it.cornell.edu/zoom/log-zoom-app . Some users may already have a Zoom account which needs to be transferred to Cornell's Zoom license. After logging into https://cornell.zoom.us or using the Zoom module in Canvas, these users will receive an email (see an example at https://it.cornell.edu/verified/7663 ). After clicking on Activate, the user can sign into the Zoom client as described at https://it.cornell.edu/zoom/log-zoom-app . Note: ​Those external to Cornell with a non-Cornell Zoom account can still sign into Zoom with other authentication, such as Google sign-in. Doing so will result in Cornell Zoom meetings treating them as a guest, meaning they will go into a meeting waiting room until admitted by the host. If the host has required Cornell authentication for participants, they will not be allowed into the waiting room. ​If you are a member of the Cornell community and are showing up in Cornell Zoom meetings as a Guest, you are either not logged in as described at https://it.cornell.edu/zoom/log-zoom-app or you have received an email ( https://it.cornell.edu/verified/7663 ) asking you to confirm the account activation. Cornell faculty, students, and staff that have been using the "Sign In With Google" option should instead sign in with CUWebLogin. in the Zoom client app, this is done by choosing "Sign in With SSO", then typing "cornell" under "Your company domain." After clicking "Continue," CUWebLogin will appear. If you encounter difficulties, contact the IT Service Desk: https://it.cornell.edu/support
more details

Performance Issue: Password Added to Some Zoom Cloud Recordings

Start:
2020-04-13 17:24:00
Status:
Closed
Brief Description:
Over the weekend of April 11-12, 2020, Zoom changed settings throughout its systems to enforce the use of a Zoom-generated password for all Zoom Cloud Recordings by default. It is possible to remove the requirement. No new recordings are being affected.
Current Status:
Users were advised on how to remove passwords.
more details

Performance Issue: EZ-Backup Restricted to Campus Networks

Start:
2020-04-24 20:20:00
Status:
Closed
Brief Description:
Due to a critical security vulnerability, we have temporarily restricted access to EZ-Backup to campus IP space. This will prevent backups from completing for users who are off-campus. Code42 is not affected, nor are servers on campus that use EZ-Backup.
Current Status:
The upgrade occurred and service is again available to off-campus computers.
more details

Scheduled Service Change: KFS/Cynergy Unavailable Sunday, May 3, 2020

Start:
2020-05-03 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for an extended maintenance period on Sun. May 3 from 6AM - 3PM.
more details

Scheduled Service Change: Reseat IOM New Shelf Module on rh-cdot01

Start:
2020-05-03 07:00:00
Status:
Closed
Brief Description:
Shared File Services is perfoming maintenance between 7:00 and 9:00am on Sunday, May 3, 2020.
more details

Unplanned Outage: Brief Outage of Cornell Secure File Transfer (SFT)

Start:
2020-04-29 11:13:00
Status:
Closed
Brief Description:
Cornell Secure File Transfer (SFT) experienced a brief, unplanned outage at 11:13am lasting for 7 minutes. The vendor, Media3, performed a server reboot and restored services. They are investigating root causes.
Current Status:
The service is operating normally. All services are restored.
more details

Scheduled Service Change: Canvas Planned Maintenance on 04/28/2020

Start:
2020-04-28 03:00:00
Status:
Closed
Brief Description:
On Tuesday, April 28, 2020, between 3am and 3:30am ET, the Canvas vendor (Instructure) will perform brief planned maintenance on Cornell's Canvas instance.
more details

Performance Issue: Some Salesforce Meeting Invitations Routed to Junk Email Folder

Start:
2020-04-24 11:50:00
Status:
Closed
Brief Description:
The CIT instance of Salesforce is experiencing an issue with some meeting invitations being routed to junk mail folders. Users can use the plug-in to create instant meetings, or send an alternate invitation via Outlook.
Current Status:
The issue with Salesforce meeting invitation classification has been resolved.
more details
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