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IT Status Alerts

All Closed Alerts

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6230 results found, displaying results 161 - 181.

Scheduled Service Change: PeopleSoft: IBM to Upgrade Oracle VM Hypervisor Software (PROD) on 3/6/2021

Start:
2021-03-06 00:00:00
Status:
Closed
Brief Description:
On Sunday, March 6, 2021, from 12midnight-08:00am, IBM will perform an upgrade to the Oracle virtual machine hypervisor software used by PeopleSoft. This upgrade may not require the fully scheduled time.
more details

Performance Issue: Panopto recordings in Canvas

Start:
2021-03-04 10:29:00
Status:
Closed
Brief Description:
Some Canvas users may experience issues with accessing Panopto recordings in Canvas. Cornell staff are working with the vendor to resolve the issue.
Current Status:
This issue has been resolved.
more details

Performance Issue: Internet Issues May Impact Zoom Connection

Start:
2021-03-03 12:11:00
Status:
Closed
Brief Description:
Zoom has reported that some customers are experiencing problems connecting to meetings. Zoom believes the situation may be due to localized Internet service issues beyond Zoom's control.
Current Status:
Zoom has reported that the internet issues that had been impacting service have resolved.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2021-03-04 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable Thurs., March 3, 2021 approximately 5-7am
more details

Scheduled Service Change: Remove Managed Server Service Networks From High Availability

Start:
2021-03-04 05:00:00
Status:
Closed
Brief Description:
On Thursday, March 4th between 5:00am and 7:00am, CIT Network Engineering will remove the Managed Server service from the high-availability (HA) firewall configuration in the data center.
more details

Unplanned Outage: Canvas Operating Very Slowly, Login Issues

Start:
2021-03-03 16:43:00
Status:
Closed
Brief Description:
The Canvas Course Management system is responding extremely slowly and individuals trying to access it are receiving errors while trying to log in. The vendor is working on resolving this issue as quickly as possible.
Current Status:
The vendor has resolved the issue.
more details

Performance Issue: Some Media Files Unavailable in Video on Demand

Start:
2021-02-02 12:20:00
Status:
Closed
Brief Description:
Some Video on Demand users are unable to access or view all or some of their video library. Users are reporting a 404 “Not Found” error when attempting to access media inside their “My Media” private libraries. CIT and the vendor are investigating.
Current Status:
Kaltura has resolved the issue.
more details

Scheduled Service Change: Legacy AppSMTP Shutdown, May Affect Some Printer/Scanners & Devices' Email

Start:
2021-02-28 07:00:00
Status:
Closed
Brief Description:
Devices manually set up to connect to an IP address of CIT's Legacy AppSMTP (email) service will lose the ability to send mail Feb. 28, 2021. This may affect scanning on multifunction printers and functionality of other email-connected devices.
more details

Scheduled Service Change: Rhodes Hall SVC (San Volume Controller) maintenance

Start:
2021-02-28 07:00:00
Status:
Closed
Brief Description:
On Sunday, February 28, 2021, from 7am to 12pm noon CIT will be performing IBM SVC (SAN Volume Controller) maintenance in Rhodes Hall.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2021-02-25 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment will be unavailable February 25, 2021 approximately 5am to 7am.
more details

Scheduled Service Change: CCC SVC (San Volume Controller) maintenance

Start:
2021-02-24 05:00:00
Status:
Closed
Brief Description:
On Wednesday 02/24/2021 from 5am to 7am CIT will be performing IBM SVC (SAN Volume Controller) maintenance in CCC.
more details

Unplanned Outage: Cornell E-Lists Unavailable

Start:
2021-02-07 08:58:00
Status:
Closed
Brief Description:
Cornell e-list servers have remained available. The underlying issue was identified and has not reoccurred.
Current Status:
Cornell e-list servers have remained available. The underlying issue was identified and has not reoccurred.
more details

Performance Issue: GuestID VPN and Cornell Health VPN Issues

Start:
2021-02-21 11:33:00
Status:
Closed
Brief Description:
CIT has discovered two issues as a result of this morning's scheduled maintenance. The GuestID VPN service and the VPN for Cornell Health are impacted. CIT Network Engineering is actively working to resolve the issues.
Current Status:
The GuestID VPN and Cornell Health VPN issues have been resolved.
more details

Scheduled Service Change: Box Trash Retention Period Changing to 30 Days

Start:
2021-02-22 06:00:00
Status:
Closed
Brief Description:
Starting February 22, 2021, items in the Trash in Cornell Box will be deleted thirty days after they are discarded. This change from the current ninety-day retention is required to meet Cornell’s contractual obligations.
more details

Scheduled Service Change: Complete Migration of CIT Data Center Firewalls To New Appliances

Start:
2021-02-21 05:00:00
Status:
Closed
Brief Description:
On Sun., Feb. 21st, 2021, between 5:00am and 7:00am, CIT Network Engineering will complete the migration of the CIT Data Center Managed Firewall (MFW) infrastructure. There will be multiple brief outages, and connections will need to be re-established.
more details

Scheduled Service Change: Box Files Left by Departed Users Deleted After 90 days

Start:
2021-02-22 06:00:00
Status:
Closed
Brief Description:
On February 22, 2021, folders in Cornell Box with no owner and no collaborators will be deleted. The folders ended up in this state after their owners left the university without sharing or transferring them to anyone else.
more details

Scheduled Service Change: CU Blogs Service Change To HTTPS

Start:
2021-02-16 02:00:00
Status:
Closed
Brief Description:
Websites in CU Blogs will be converted to secure communication (http :// to https ://). If a page has manually coded http :// image links, CSS, icons, or JavaScript, visitors may see a "mixed content" message or content may not be displayed.
more details

Performance Issue: Wi-Fi Service Interruption in Donlon and Dickson Halls

Start:
2021-02-08 11:23:00
Status:
Closed
Brief Description:
There is a known issue with Wi-Fi service in Donlon Hall and Dickson Hall at this time. CIT Network Engineers are investigating.
Current Status:
CIT resolved the issue by cold booting the affected access points in Clara Dickson and Mary Donlon residence halls.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2021-02-11 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable February 11, 2021, approximately 5-7am.
more details

Scheduled Service Change: Expedited Wireless Maintenance - Clara Dickson & Mary Donlon Halls

Start:
2021-02-10 05:00:00
Status:
Closed
Brief Description:
On Wednesday, February 10th at 5:00am, CIT Network Engineering will perform a cold reboot of all wireless access points in Clara Dickson and Mary Donlon Halls. This change is to address recent wireless connectivity and performance issues.
more details
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