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IT Status Alerts

All Closed Alerts

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5316 results found, displaying results 161 - 181.

Scheduled Service Change: KFS Patch release on Sunday 8/26

Start:
2018-08-26 06:00:00
Status:
Closed
Brief Description:
* Change Description: KFS patch release on Sunday August 26th
more details

Scheduled Service Change: Remedy Server Monthly OS Patching August 26th, 2018

Start:
2018-08-26 01:00:00
Status:
Closed
Brief Description:
The Remedy on Demand team will be performing Operating System maintenance on Remedy production servers. During this activity there will be multiple service disruptions of 15-20 minutes with the window.
more details

Performance Issue: Remedy Post Migration Issues

Start:
2018-08-06 15:31:00
Status:
Closed
Brief Description:
Remedy is experiencing a number of issues following the most recent migration.
Current Status:
The update that the vendor applied yesterday appears have resolved these issues. If any Remedy users do experience problems with a ticket's work details not updating, please contact Remedy support at remedy-admin@cornell.edu.
more details

Scheduled Service Change: Pinnacle - Monthly Windows Patching August 2018

Start:
2018-08-22 03:00:00
Status:
Closed
Brief Description:
The Pinnacle Production Report Server sf-pinn-002 will have the Monthly Windows Patches applied by the S&O automated patching.
more details

Scheduled Service Change: Net-Print PaperCut: planned outage MS OS Monthly updates

Start:
2018-08-21 05:00:00
Status:
Closed
Brief Description:
Net-Print PaperCut: planned outage MS OS Monthly updates
more details

Performance Issue: Cornell Two-Step Login (Duo) Authentication Problems

Start:
2018-08-20 11:17:00
Status:
Closed
Brief Description:
The Cornell Two-Step Login (Duo) authentication service is currently unavailable or processing slowly.
Current Status:
The vendor has completed service changes that have resulted in authentications completing normally. Duo and Cornell staff are continuing to monitor the issue.
more details

Performance Issue: Net-Print Slowness

Start:
2018-08-20 09:46:00
Status:
Closed
Brief Description:
Users are reporting slowness with the Net-Print service.
Current Status:
The Net-Print admins have restarted the Net-Print server and this issues has been resolved.
more details

Scheduled Service Change: Digication ePortfolio: Implement Shibboleth Single Sign-on, Auto-provision

Start:
2018-08-20 05:00:00
Status:
Closed
Brief Description:
Implement Single Sign-on for Digication ePortfolios using shibboleth and Cornell NetIds. Also, enable auto-provisioning for new user accounts on initial login if an account does not already exist.
more details

Unplanned Outage: Some NYC Network Connections Down

Start:
2018-08-17 15:45:00
Status:
Closed
Brief Description:
The network connections to Ruffian Equine Clinic, ILR NYC, and EZ-Backup Remote are currently down. Wireless service has been restored only to NYC Tech Campus, with limited bandwidth, but there is still no wired connectivity there.
Current Status:
Network service has been restored to all affected locations.
more details

Performance Issue: Automatic Captioning for Video On Demand

Start:
2018-08-08 12:24:00
Status:
Closed
Brief Description:
Automatic machine captions for some new media uploaded to Cornell's Video On Demand service are not being processed for captioning. The captioning vendor is working to fix the issue.
Current Status:
Captioning is continuing to work normally. Testing indicates that videos uploaded since the issue started have been captioned.
more details

Scheduled Service Change: PeopleSoft: Bi-weekly migration of online and batch objects, 8/16/2018

Start:
2018-08-16 05:00:00
Status:
Closed
Brief Description:
PeopleSoft bi-weekly migration of online and batch objects, 8/16/2018.
more details

Performance Issue: Endpoint Management Tools Service Jamf Pro

Start:
2018-08-14 13:19:00
Status:
Closed
Brief Description:
The Endpoint Management Tools Service Jamf Pro component is experiencing intermittent connectivity issues after an upgrade this past weekend, 8/11 – 8/12.
Current Status:
On campus connectivity is working. There is a workaround for VPN connectivity.
more details

Scheduled Service Change: EZ-Backup Partial Outage: Restarting Selected Servers to grow Active Log

Start:
2018-08-14 20:00:00
Status:
Closed
Brief Description:
In order to resolve issue with backups of the databases supporting service, need to grow the active log space for those databases, which in turn requires a restart of the associated server(s)
more details

Performance Issue: Sponsored NetID App

Start:
2018-08-06 15:31:00
Status:
Closed
Brief Description:
The issues affecting Remedy have also had an impact on Sponsored NetID request processing. New applications can be submitted through the app, but are not being processed at this time. All will eventually be fulfilled.
Current Status:
Identity Management staff have set up a process that completes Sponsored NetID requests without going through Remedy, and automatic processing has resumed. All queued requests have been completed.
more details

Performance Issue: Main e-list server delays August 13

Start:
2018-08-13 08:00:00
Status:
Closed
Brief Description:
The main e-list server experienced delays on Monday August 13, 2018, starting at 8am. They were fully resolved at 5pm. Typical delays were 20 minutes, though in some cases, delays may have been as long as 70 minutes.
Current Status:
The issue is resolved.
more details

Performance Issue: Remedy Application Slowness/Login Errors.

Start:
2018-08-13 14:11:00
Status:
Closed
Brief Description:
Some Remedy user are experiencing slowness or the inability to log in at times.
Current Status:
This issue has been resolved.
more details

Scheduled Service Change: KFS Patch Release on Sunday, August 12, 2018

Start:
2018-08-12 06:00:00
Status:
Closed
Brief Description:
Kuali Financial System (KFS) patch release on Sunday, August 12, 2018, between 6:00am-12:00pm.
more details

Scheduled Service Change: SAN (Storage Area Network) and SVC (SAN Volume Controller) maintenance, 8/1

Start:
2018-08-12 07:00:00
Status:
Closed
Brief Description:
On Sunday, August 12, 2018, between 7:00am and 12:00pm, CIT will perform SAN (Storage Area Network) and SVC (SAN Volume Controller) maintenance in Rhodes Hall and CCC.
more details

Scheduled Service Change: Patching firmware on network switches and routers in CIT data centers

Start:
2018-08-12 05:00:00
Status:
Closed
Brief Description:
CIT data center routine maintenance to patch firmware on network switches in the CIT data centers. This will impact both CIT and co-location customers.
more details

Scheduled Service Change: Complete Juniper router cut-over in Hollister node

Start:
2018-08-12 05:00:00
Status:
Closed
Brief Description:
Final work to complete cutting over Hollister node to the new Juniper router.
more details
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