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IT Status Alerts

All Closed Alerts

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6641 results found, displaying results 1 - 21.

Scheduled Service Change: Migrating Cornell Login Page for LabArchives ELN (Electronic Lab Notebook)

Start:
2023-02-07 05:45:00
Status:
Closed
Brief Description:
On Tuesday, February 7, 2023, at 6am, the Cornell login page for the LabArchives electronic lab notebook application ( https://labarchives.cornell.edu/ ) will move from an on-campus VM to a web server on Amazon S3. No outage is expected.
more details

Scheduled Service Change: Migrating Cornell Login Page for Ed Discussion Collaboration Tool

Start:
2023-02-07 05:45:00
Status:
Closed
Brief Description:
On Tuesday, February 7, 2023, at 6am, the Cornell login page for the Ed Discussion collaboration tool ( https://ed-discussion.cornell.edu/ ) will move from an on-campus VM to a web server on Amazon S3. There should be no outage.
more details

Performance Issue: Cornell Video on Demand Service Degradation

Start:
2023-02-06 09:40:00
Status:
Closed
Brief Description:
The vendor Kaltura has reported general service degradation impacting Cornell's Video on Demand service. Users may experience issues when loading the KMS/KMC/Playback/player/Thumbnail/captions.
Current Status:
The vendor has identified and resolved the issue. All Video on Demand functionality is back to working normally. Status available at: https://status.kaltura.com/incidents/c60tcdptg9r0 .
more details

Scheduled Service Change: KFS Patch Release

Start:
2023-02-05 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release Sunday, February 5, 2023, from 6am to 12pm EST.
more details

Scheduled Service Change: Update Duo authentication experience to new Universal Prompt 02/05/2023

Start:
2023-02-05 07:30:00
Status:
Closed
Brief Description:
On Sunday, February 5, 2023, CIT will update the Duo prompt used for Cornell Two-Step Login to use Duo’s new Universal Prompt. This change is designed to make the process of two-factor authentication more secure, streamlined, and accessible.
more details

Unplanned Outage: Widespread power outages across campus

Start:
2023-02-04 14:25:00
Status:
Closed
Brief Description:
A widespread power outage is impacting campus network services. Multiple buildings across multiple areas of campus. The power outage started at 2:15pm on Saturday, February 4, 2023. At this time, it appears some areas may be recovering.
Current Status:
All power has been restored on campus (as of 3:36pm). All campus network services have also been restored.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 02/02/2023 4–7am

Start:
2023-02-02 04:00:00
Status:
Closed
Brief Description:
On Thursday, February 2, 2023, from approximately 4am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production (PSPROD).
more details

Scheduled Service Change: Migrate Adobe Sign to Adobe Enterprise Console for Management 02/01/2023

Start:
2023-02-01 18:00:00
Status:
Closed
Brief Description:
On Wednesday, February 1, 2023, between 6pm–9pm, Adobe will be migrating the management of Adobe Sign accounts from the legacy EchoSign console to the Creative Cloud for enterprise console. The Adobe Sign service will be unavailable during maintenance.
more details

Performance Issue: Resolved: Cornell Google Workspace - Email incorrectly marked as spam

Start:
2023-01-12 09:47:00
Status:
Closed
Brief Description:
CIT is investigating reports that emails sent or forwarded to Cornell's Google Workspace Tenant are being marked as Spam.
Current Status:
Microsoft Bookings was also affected by the Google spam issue. A new spam correction has been initiated to correct the issue moving forward. All spam-filtered Bookings messages for January 2023 have been moved from spam folders to the inbox. Therefore, customers may notice that some old messages/calendar invites are now appearing in their inboxes.
more details

Scheduled Service Change: Apply Back-end Patch to Oracle Analytics Server (formerly OBIEE) 01/29/2023

Start:
2023-01-29 07:00:00
Status:
Closed
Brief Description:
The Oracle Analytics Server (OAS, formerly OBIEE) will be unavailable while the back-end database is patched on Sunday, January 29, 2023, from 7am to 8:30am.
more details

Scheduled Service Change: Jira Application Upgrade January 28–29, 2023

Start:
2023-01-28 19:00:00
Status:
Closed
Brief Description:
The Jira software project management service will be upgraded from 7pm on Saturday, January 28, 2023, through 6am on Sunday, January 29, 2023. During the maintenance period, users will be unable to access/update the Jira Production application.
more details

Unplanned Outage: Network Outage Affecting Rhodes Node Router

Start:
2023-01-27 11:15:00
Status:
Closed
Brief Description:
At approximately 10:55am there was an issue impacting the Rhodes node router. Traffic to and from buildings connected to this router was impacted. The issue was isolated and resolved by 11:05am.
Current Status:
The issue has been resolved.
more details

Unplanned Outage: Confluence Unavailable

Start:
2023-01-26 11:55:00
Status:
Closed
Brief Description:
Confluence is unavailable, according to an alert from Pingdom. IT staff are investigating.
Current Status:
The issue has been resolved.
more details

Unplanned Outage: Crestron Scheduling Panels Outage

Start:
2023-01-26 10:03:00
Status:
Closed
Brief Description:
Crestron scheduling panels are offline and unable to display schedules due to a Crestron Fusion Cloud outage. IT staff are aware of the issue and are working with the vendor support group.
Current Status:
The issue is resolved.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 01/26/2023

Start:
2023-01-26 05:00:00
Status:
Closed
Brief Description:
On Thursday, January 26, 2023, from approximately 5am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production (PSPROD).
more details

Scheduled Service Change: [Updated] PeopleSoft Off-Cycle Migration of Online & Batch Objects 1/24/23

Start:
2023-01-24 04:00:00
Status:
Closed
Brief Description:
On Tuesday, January 24, 2023, from approximately 4am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production (PSPROD).
more details

Scheduled Service Change: JunOS Upgrade 01/24/2023

Start:
2023-01-24 05:00:00
Status:
Closed
Brief Description:
On Tuesday, January 24, 2023, between 5am and 7am, CIT Network Engineering will upgrade code on two core routing devices. All services are redundant; however, brief periods of network instability are expected as routing protocols converge.
more details

Unplanned Outage: Video on Demand Unavailable

Start:
2023-01-23 09:43:00
Status:
Closed
Brief Description:
Users trying to view videos hosted by Cornell Video on Demand or trying to log in to the Video on Demand website are seeing an "API error." IT staff are aware of the issue.
Current Status:
The vendor reports they have addressed the issue and that video playback and website performance have returned to normal, except for some video thumbnails which may not yet be available.
more details

Scheduled Service Change: JunOS Upgrade 01/23/2023

Start:
2023-01-23 05:00:00
Status:
Closed
Brief Description:
On Monday, January 23, 2023, between 5am and 7am, CIT Network Engineering will upgrade code on three core routing devices. All services are redundant; however, brief periods of network instability are expected as routing protocols converge.
more details

Unplanned Outage: Avaya Phone Service Unavailable

Start:
2023-01-20 07:46:00
Status:
Closed
Brief Description:
Avaya phone service unavailable as of 7:46am, due to outage with AT&T trunks. No inbound or outbound calling taking place on Avaya. RingCentral service is not affected by the issue. IT staff are aware of the issue and working to contact the vendor.
Current Status:
Repair was completed and service was restored at 1:26am today, Saturday, January 21, 2023.
more details
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