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IT Status Alerts

All Closed Alerts

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7458 results found, displaying results 1 - 21.

Unplanned Outage: Box Logins/SSO, API, and Box Notes

Start:
2025-12-16 22:01:00
Status:
Closed
Brief Description:
Box is working on a fix for an ongoing issue affecting Logins/SSO, API and Box Notes that started around 10pm, Tuesday, December 16, 2025. They have identified the underlying cause of this issue and are working to take remediating steps.
Current Status:
Box has announced they have taken steps to remediate this issue and are seeing improvement for multiple Box services. They are continuing to monitor for any additional impact.
more details

Scheduled Service Change: Update Default Microsoft Defender Exchange Policies and Actions.

Start:
2025-12-15 06:00:00
Status:
Closed
Brief Description:
Microsoft A5 Defender is being updated for all Cornell Outlook accounts on Monday, December 15, at 6am ET, for more aggressive management and deflection of inbound phishing campaigns.
more details

Scheduled Service Change: KFS patch release

Start:
2025-12-14 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday, December 14, 2025, from 6am to 12pm EST.
more details

Scheduled Service Change: Require message authenticator in RADIUS exchanges

Start:
2025-12-12 05:00:00
Status:
Closed
Brief Description:
On Friday, Dec 12, 2025, between 5am and 7am, enforce the RADIUS message authenticator attribute in the Managed Firewall appliances, IUN firewalls, and Cisco secure client connections.
more details

Scheduled Service Change: Media3 VM Migration of CU-CIT-CWD

Start:
2025-12-03 17:00:00
Status:
Closed
Brief Description:
Media3 will be migrating the CU-CIT-CWD VM to their Azure datacenter, which will result in an outage of up to five minutes for the Cornell Optional Email Alias (COEA) application and Database-Password-App (internal app used by CIT DBA group).
more details

Scheduled Service Change: Upgrade Firmware On Managed Firewall Appliances 5/5

Start:
2025-11-23 05:00:00
Status:
Closed
Brief Description:
On Sunday, November 23, 2025, between 5:00am and 7:00am EST, CIT Network Engineering will upgrade the code on 5 campus Managed Firewall Appliances. Two reboots, each lasting 10 minutes, will result in complete outages for the impacted appliances.
more details

Scheduled Service Change: KFS 11/23/2025 patch release

Start:
2025-11-23 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday, November 23, 2025, from 6am to 12pm EST.
more details

Scheduled Service Change: Apply latest patch to Oracle Analytics Server (OAS, formerly OBIEE)

Start:
2025-11-23 06:00:00
Status:
Closed
Brief Description:
The Oracle Analytics Server dashboards at https://oasprod.db.cornell.edu/analytics will be down for maintenance on Sunday 11/23/25 from 6am - 8am EST while the application receives the latest patch.
more details

Scheduled Service Change: Periodic Zoom User Deprovisioning

Start:
2025-11-20 17:00:00
Status:
Closed
Brief Description:
On Thursday, November 20, 2025, a periodic de-provisioning of Cornell Zoom user accounts without a university affiliation that provides access to Zoom (such as alumni, retirees, etc.) will take place.
more details

Scheduled Service Change: Upgrade Firmware On Managed Firewall Appliances 4/5

Start:
2025-11-20 05:00:00
Status:
Closed
Brief Description:
On Thursday, November 20th, 2025, between 5:00am and 7:00am, CIT Network Engineering will upgrade the code on 4 campus Managed Firewall Appliances. The upgrade will cause 2 complete network outages of 10 minutes each for the impacted appliances.
more details

Unplanned Outage: Secure Connect (Beyond Identity) Errors

Start:
2025-11-18 08:30:00
Status:
Closed
Brief Description:
Secure Connect authentication attempts are returning errors from the Cloudflare service ("Internal server error, error code 500." The vendor is aware of the issue and working toward a resolution.
Current Status:
Secure Connect service has been restored.
more details

Performance Issue: CloudFlare Issues

Start:
2025-11-18 08:55:00
Status:
Closed
Brief Description:
There are issues with CloudFlare affecting multiple Cornell IT services, including authentication. Cloudflare is a global internet content and services distribution network on which many services rely.
Current Status:
CloudFlare has announced that a fix has been implemented and they believe the incident is now resolved. They are continuing to monitor for errors to ensure all services are back to normal. They note some customers may be still experiencing issues logging into or using the CloudFlare dashboard. They are working on a fix to resolve this and continuing to monitor for any further issues. Follow-on effects to other services may still be being worked on as those services work toward restoration. 
more details

Scheduled Service Change: Upgrade Firmware On Managed Firewall Appliances 3/5

Start:
2025-11-18 05:00:00
Status:
Closed
Brief Description:
On Tuesday, November 18th, 2025, between 5:00am and 7:00am, CIT Network Engineering will upgrade the code on 4 campus Managed Firewall Appliances. The upgrade will cause 2 complete network outages of 10 minutes each for the impacted appliances.
more details

Scheduled Service Change: Sending DMARC Daily Report Emails

Start:
2025-11-17 06:00:00
Status:
Closed
Brief Description:
On Monday, November 17, 2025, Cornell will begin sending a daily report to customers who use their Cornell email address to send mailings from 3rd parties. These messages will be blocked by DMARC starting Wednesday, January 28, 2026.
more details

Scheduled Service Change: Reduce Secure Connect registration reminder deferment time in CUWebLogin

Start:
2025-11-15 07:30:00
Status:
Closed
Brief Description:
Last month, a registration reminder prompt was introduced in CUWebLogin for people who are eligible to enroll in Secure Connect but have not yet done so. This change reduces the deferment time from 30 days to 7 days.
more details

Unplanned Outage: Partial outage for Beyond Identity

Start:
2025-11-14 14:38:00
Status:
Closed
Brief Description:
RESOLVED: The Beyond Identity partial outage has been resolved by the vendor. The SecureConnect path has been restored in the Identity Provider (IDP).
Current Status:
authentication restored to expected performance
more details

Scheduled Service Change: Upgrade Firmware On Managed Firewall Appliances 2/5

Start:
2025-11-13 05:00:00
Status:
Closed
Brief Description:
On Thursday, November 13th, 2025, between 5:00am and 7:00am, CIT Network Engineering will upgrade the code on 4 campus Managed Firewall Appliances. The upgrade will cause 2 complete network outages of 10 minutes each for the impacted appliances.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Migration

Start:
2025-11-13 04:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thurs., November 13, 2025, from 4-7am.
more details

Performance Issue: Google Drive Performance Issues

Start:
2025-11-12 14:25:00
Status:
Closed
Brief Description:
Google reports access issues with Google Drive and related services including Google Docs and Google Sheets. They are investigating the issue and working on a resolution.
Current Status:
The vendor has resolved the issue.
more details

Scheduled Service Change: Canvas Learning Management System - impacting maintenance

Start:
2025-11-13 03:00:00
Status:
Closed
Brief Description:
Instructure, the Canvas vendor, will be performing a maintenance event on your New Quizzes instance on November 13, 2025, at 3:00 AM ET, for about an hour. Users may not be able to access New Quizzes during the maintenance window.
more details
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