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IT Status Alerts

All Closed Alerts

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7534 results found, displaying results 1 - 21.

Scheduled Service Change: Confluence Application (Wiki Service) Upgrade

Start:
2026-04-17 19:00:00
Status:
Closed
Brief Description:
On Friday, April 17, 2026, from 7-11pm, Contegix/Valiantys will upgrade the Confluence Wiki application. CIT will perform a checkout after the upgrade is complete.
more details

Scheduled Service Change: Urgent Upgrade For Wireless Controllers

Start:
2026-04-17 05:00:00
Status:
Closed
Brief Description:
On Friday, April 17th at 5:00am, CIT Network Engineering will patch the code on the Aruba wireless controllers to address a high CPU issue. Wireless connectivity for the Ithaca, Geneva, and NY Tech will be unavailable for approximately 15-20 minutes.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Migration

Start:
2026-04-16 05:00:00
Status:
Closed
Brief Description:
On Thur., Apr. 16, 2026, from 5-7am, PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) were under maintenance.
more details

Performance Issue: Outlook on the Web access and attachment problems

Start:
2026-04-14 15:34:00
Status:
Closed
Brief Description:
Opening or downloading attachments may not work in Outlook on the Web. Access to Exchange Online mailboxes may also be intermittent.
Current Status:
The issue with attachments in Outlook on the Web and connectivity to Microsoft Exchange Online has been resolved. Service has been restored.
more details

Performance Issue: Confluence Wiki Performance Issues

Start:
2026-04-10 10:01:00
Status:
Closed
Brief Description:
The Confluence Wiki Service is having performance issues. CIT has contacted the hosting provider and is working to resolve the issue.
Current Status:
This issue is resolved.
more details

Scheduled Service Change: Simplelists E-list Platform Update

Start:
2026-04-13 03:00:00
Status:
Closed
Brief Description:
On Monday, April 13, 2026, between 3-6am, the new e-list platform, Simplelists, will be updated. There may be brief performance issues in the administrative web interface during the maintenance window, but e-List email should not be affected.
more details

Scheduled Service Change: KFS patch release

Start:
2026-04-12 06:00:00
Status:
Closed
Brief Description:
Sunday, April 12, 2026, from 6am-12pm ET, KFS, Cynergy, eShop, and Cynergy Applications will be unavailable during a patch release.
more details

Scheduled Service Change: Update to HAProxy for RDS (rds-proxy)

Start:
2026-04-12 07:00:00
Status:
Closed
Brief Description:
On Sunday April 12, from 7-9am, HAProxy for RDS (rds-proxy) will be updated for proxied RDS DBs. See the Full Description for details.
more details

Scheduled Service Change: LabArchives Electronic Lab Notebook Maintenance

Start:
2026-04-11 23:00:00
Status:
Closed
Brief Description:
On Saturday, April 11, 2026, from 11pm-11:59pm ET, LabArchives will be unavailable during the scheduled maintenance window.
more details

Performance Issue: CUVPN Slowness and Packet Loss on macOS Certified Endpoints

Start:
2026-03-30 06:27:00
Status:
Closed
Brief Description:
CIT is investigating a problem with CUVPN connections on some macOS Certified Endpoints exhibiting slowness and packet loss. A ticket has been opened with the vendor to investigate.
Current Status:
The issue is only impacting some macOS Certified Endpoints. CIT is continuing to investigate and work with Cisco. 
more details

Scheduled Service Change: Duo Certificate Authority (CA) bundle expiration

Start:
2026-03-31 00:00:00
Status:
Closed
Brief Description:
On March 31, 2026, unsupported versions of Duo software will no longer receive Duo Push requests or be able to complete Duo Mobile-based verification. This change was originally scheduled to go into effect on February 2, 2026.
more details

Scheduled Service Change: Cancelled - Zoom Main Instance Configuration

Start:
2026-04-05 11:00:00
Status:
Closed
Brief Description:
This change has been cancelled due to scheduling issues on the vendor side. We will confer with stakeholders on a preferred revised date, most likely to be post-finals in May.
more details

Scheduled Service Change: [Duplicate post] Zoom Main Instance Configuration

Start:
2026-04-05 11:00:00
Status:
Closed
Brief Description:
On Sunday April 5, 2026, from 11am-12pm, Zoom will make vendor-side configuration changes to the main Cornell Zoom instance to address incorrect account restrictions. No service or feature disruption is expected.
more details

Performance Issue: Video On Demand: Playback issues on iPhones

Start:
2026-04-01 17:00:00
Status:
Closed
Brief Description:
The Video On Demand (VOD) service is experiencing an issue where videos are not playing on iPhones. The issue does not appear to affect desktop browsers, Android phones, or iPads (please use one of these as a workaround). Resolved 4/2/2026.
Current Status:
CIT is investigating
more details

Scheduled Service Change: Upgrade wireless infrastructure

Start:
2026-04-01 05:00:00
Status:
Closed
Brief Description:
On Wednesday, April 1, 2026, at 5:00am, Cornell University Wi-Fi service will be unavailable for 10-15 minutes for routine firmware patching, including eduroam, RedRover, and Cornell-Visitor.
more details

Performance Issue: Canvas New Quizzes not functioning

Start:
2026-03-30 11:58:00
Status:
Closed
Brief Description:
RESOLVED: The vendor has addressed the issue and CIT partners in the Center for Teaching Innovation have validated the fix is in place.
Current Status:
Canvas has returned to full service
more details

Scheduled Service Change: KFS patch release

Start:
2026-03-29 06:00:00
Status:
Closed
Brief Description:
On Sunday, March 29, 2026, between 6:00am and 12:00pm ET, KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release.
more details

Scheduled Service Change: Update Cisco Secure Client version in CUVPN service

Start:
2026-03-23 05:00:00
Status:
Closed
Brief Description:
On Monday, March 23, 2026, between 5-7:00am, a new Cisco Secure Client, also known as Cisco AnyConnect, will become available to clients using Windows, Mac OS and Linux operating systems.
more details

Scheduled Service Change: PeopleSoft: Windows and Linux OS Patching

Start:
2026-03-22 05:00:00
Status:
Closed
Brief Description:
On Sun., Mar. 22, 2026, between 5-10am, PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) will be unavailable.
more details

Scheduled Service Change: Panopto lecture capture maintenance with planned downtime

Start:
2026-03-21 00:30:00
Status:
Closed
Brief Description:
On Saturday, March 21, 2026, between 12:30 and 3:30am, the Panopto cloud site will be taken offline for Database maintenance.
more details
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