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IT Status Alerts

All Closed Alerts

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7615 results found, displaying results 1 - 21.

Performance Issue: AppSMTP client connectivity issue

Start:
2026-08-14 10:13:00
Status:
Closed
Brief Description:
Resolved: Some AppSMTP clients have been unable to connect to AppSMTP. Affected AppSMTP clients will need to update their cert trust stores. See Full Description for instructions.
Current Status:
This issue is resolved. Affected AppSMTP clients will need to update their cert trust stores. See Full Description for instructions. 
more details

Unplanned Outage: CU VPN Performance Issues

Start:
2026-08-13 08:43:00
Status:
Closed
Brief Description:
Resolved: The Cornell community may be unable to connect to CU VPN at this time. Some people who attempt to use CU VPN are receiving the error "Failed to create session manager entry."
Current Status:
The issue is resolved. Testing has resulted in successful connections with no failures.
more details

Unplanned Outage: Brief power/network outage for Ithaca's West campus

Start:
2026-08-14 09:41:00
Status:
Closed
Brief Description:
Resolved: A power/network outage briefly impacted Ithaca's West campus residence halls and other buildings in the area.
Current Status:
Power and network connectivity have been restored.
more details

Scheduled Service Change: Early transition to new Zoom UI

Start:
2026-08-13 17:00:00
Status:
Closed
Brief Description:
On August 13, 2026, the new Zoom User Interface (UI) will be implemented on the Cornell Zoom web portal, prior to a forced vendor change taking place the first week of fall classes. The update will better align the web UI experience with the desktop app.
more details

Scheduled Service Change: Wireless infrastructure upgrade planned for August 12

Start:
2026-08-12 05:00:00
Status:
Closed
Brief Description:
REMINDER: The Cornell University WiFi system will be unavailable for 10-15 minutes on Wednesday August 12 at 5am ET to apply routine firmware patching. All three WiFi networks will be affected including eduroam, RedRover, and Cornell-Visitor.
more details

Unplanned Outage: CU VPN Performance Issues

Start:
2026-08-10 08:45:00
Status:
Closed
Brief Description:
Resolved: The Cornell community may be unable to connect to CU VPN at this time. Some people who attempt to use CU VPN are receiving the error "Failed to create session manager entry."
Current Status:
The authentication issue has been resolved. Tests of the system have been successful. If you are still experiencing errors in connecting to the CU VPN, please submit at ticket to the IT Service Desk.
more details

Scheduled Service Change: KFS 08/09/2026 patch release

Start:
2026-08-09 06:00:00
Status:
Closed
Brief Description:
Kuali Financial System (KFS) and eShop will be down for a patch release this Sunday, August 9, 2026, from 6am to 12pm EDT.
more details

Unplanned Outage: Microsoft 365 Services Temporarily Unavailable via Legacy ADFS

Start:
2026-08-07 17:47:00
Status:
Closed
Brief Description:
Resolved: The legacy Active Directory Federation Services (ADFS) is temporarily unavailable. Most Cornell community members will not be affected as only a small number of accounts are on the legacy ADFS.
Current Status:
The issue is resolved.
more details

Unplanned Outage: Simplelists E-list Delivery Outage

Start:
2026-08-07 11:21:00
Status:
Closed
Brief Description:
Emails sent from Simplelists to "@cornell.edu" recipient addresses between 11:21am-2:16pm on Friday, August 7, 2026 were not delivered. All other recipients received their messages. See full description for recommendations.
Current Status:
Emails sent from Simplelists are being delivered without issue. Simplelists service has been restored since 2:16pm on Friday, August 7, 2026.
more details

Scheduled Service Change: PeopleSoft Off-cycle migration with outage

Start:
2026-08-07 04:00:00
Status:
Closed
Brief Description:
Fri, Aug 7, 4-7am migration with outage may impact access to PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES).
more details

Scheduled Service Change: Reminder: Serverfarm, Rhodes, and CCC upgrades on August 5

Start:
2026-08-05 04:00:00
Status:
Closed
Brief Description:
On August 5th, from 4am to 7am, we are upgrading routers and switches at the Rhodes and CCC Serverfarms, as well as routers at the Rhodes and CCC Nodes. Wired connectivity will be impacted in the Serverfarm locations. See the full description for details.
more details

Scheduled Service Change: Permanently shut down all four public web interfaces to Lyris List Manager

Start:
2026-08-03 08:00:00
Status:
Closed
Brief Description:
The public web interfaces to Lyris List Manager will permanently shut down on August 3. This is part of the decommissioning of the retired Lyris List Manager system. E-List admins should remember to use the new Simplelists system for their e-lists
more details

Scheduled Service Change: Zoom Software Quarterly Lifecycle Update (8/1/2026)

Start:
2026-08-01 03:00:00
Status:
Closed
Brief Description:
Zoom will enforce minimum client versions, as outlined in their Software Lifecycle Policy, on August 1, 2026.
more details

Unplanned Outage: Endpoint Management Tools - SCCM - Cloud Management Gateway (CMG)

Start:
2026-07-27 12:18:00
Status:
Closed
Brief Description:
The SCCM Cloud Management Gateway (CMG) is currently offline. Cornell IT staff are investigating. Imaging/Operating System Deployment (OSD) and patching are not affected. Any managed windows clients can connect to the Cornell VPN for software or settings.
Current Status:
The issue is resolved and normal client to server communication is now working as expected.
more details

Scheduled Service Change: KFS 07/26/2026 patch release

Start:
2026-07-26 06:00:00
Status:
Closed
Brief Description:
Kuali Financial System (KFS) and eShop will be down for a patch release this Sunday, July 26, from 6am to 12noon EST.
more details

Scheduled Service Change: Reconfigure downloads.cornell.edu to utilize IDM's ACME Proxy service

Start:
2026-07-25 07:00:00
Status:
Closed
Brief Description:
On Saturday, July 25, between 7 and 8am EDT, Endpoint Infrastructure & Engineering will reconfigure downloads.cornell.edu to utilize Identity Management's new ACME Proxy service for managing its security certificate.
more details

Performance Issue: SharePoint Guest Users Unable to Access Shared Data, Teams Affected

Start:
2026-07-23 09:15:00
Status:
Closed
Brief Description:
Guest users of SharePoint receive an error when trying to access shared documents stored in Cornell Ithaca's SharePoint. This may include external users such as WCM, or any other external user.
Current Status:
Microsoft is declaring the issue resolved.
more details

Scheduled Service Change: Enable Zoom Option to Try New UI

Start:
2026-07-23 16:30:00
Status:
Closed
Brief Description:
This change will make an option available for meeting participants to try an upcoming Zoom web portal UI update.
more details

Scheduled Service Change: Extended Maintenance in support of KFS Fiscal Year End Final Closing Jobs

Start:
2026-07-21 17:00:00
Status:
Closed
Brief Description:
KFS will not be available starting at 5pm (ET) until approximately midnight on Tuesday, July 21, 2026 in support of additional batch processing necessary for Fiscal Year End 2026.
more details

Unplanned Outage: Users are unable to log into PeopleSoft Campus Solutions Production

Start:
2026-07-20 08:07:00
Status:
Closed
Brief Description:
Users are unable to log into PeopleSoft Campus Solutions at this time, affecting Student Center, Faculty Center, and all PS Admin. Cornell staff are working on the issue.
Current Status:
The issue has been resolved.
more details
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