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IT Status Alerts

All Closed Alerts

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7186 results found, displaying results 881 - 901.

Unplanned Outage: Resolved: Longview (CornellPrd) needs emergency maintenance

Start:
2021-12-17 14:18:00
Status:
Closed
Brief Description:
Longview (CornellPrd) needs emergency maintenance due to an unexpected server restart at 3:45am. Longview will be unavailable for about 3.5 hours while we perform the maintenance and reload the KFS and Workday data.
Current Status:
All maintenance was completed. Longview is fully operational.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - 12/16/2021

Start:
2021-12-16 10:00:00
Status:
Closed
Brief Description:
On Thursday, December 16, 2021, from approximately 5am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production.
more details

Scheduled Service Change: Canvas maintenance - Thursday, Dec 16, 2021 - very brief outage

Start:
2021-12-16 05:00:00
Status:
Closed
Brief Description:
On Thursday, December 16, 2021, between 12:00 am and 2:00 am, Canvas will be undergoing maintenance. During the maintenance window we anticipate that Canvas will be unavailable for approximately one (1) minute.
more details

Unplanned Outage: Resolved: AWS Issue Interrupting Duo affects Canvas, Qualtrics, and more

Start:
2021-12-15 15:55:00
Status:
Closed
Brief Description:
An outage on Amazon Web Services (West) is affecting Duo authentication. Customers are experiencing an issue where authentication web pages are timing out. Services affected include Canvas, Duo Admin, and Qualtrics. Other Cornell services may be affected.
Current Status:
The vendor reports this as resolved and will continue to monitor for any lingering issues.
more details

Scheduled Service Change: TeamDynamix Sandbox environment refresh

Start:
2021-12-13 13:00:00
Status:
Closed
Brief Description:
On Monday, December 13, 2021, between 8:00am and 12:00pm, the TeamDynamix sandbox environment will be refreshed with content from the production system.
more details

Scheduled Service Change: KFS patch release - 12/12/2021

Start:
2021-12-12 11:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release on Sunday, December 12, 2021, from 6am to 12pm EST.
more details

Performance Issue: Resolved: Alumni Email Delivery is not working for some alumni

Start:
2021-12-08 20:52:00
Status:
Closed
Brief Description:
Some alumni who graduated in 2021 are reporting mail not being delivered to their Cornell Gmail account, and individuals attempting to send them email are getting bounce messages.
Current Status:
All accounts have been fixed.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - 12/9/2021/2021

Start:
2021-12-09 10:00:00
Status:
Closed
Brief Description:
On Thursday, December 9, 2021, from approximately 5am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production.
more details

Unplanned Outage: Resolved: Amazon Web Services hosting outage affects Cornell Services

Start:
2021-12-07 16:38:00
Status:
Closed
Brief Description:
An Amazon Web Services (AWS) US-East hosting outage is affecting Cornell services: Apps on Demand, Canvas, Panopto, iClicker Cloud, iClicker Student apps, Digication, Code42, and Video on Demand. This outage may also be affecting other Cornell services.
Current Status:
Amazon Web Services (AWS) is reporting this issue as resolved.
more details

Performance Issue: Resolved: RedRover Clients Unable To Get IP Addresses This Morning

Start:
2021-12-07 14:34:00
Status:
Closed
Brief Description:
Users reported that RedRover clients were unable to obtain IP address leases via DHCP. The issue was identified and resolved. Disconnecting and re-connecting to RedRover should resolve the issue if it does not resolve automatically.
Current Status:
The issue was identified and resolved.
more details

Performance Issue: Resolved: Some Canvas users may receive page errors or slowness

Start:
2021-12-07 16:15:00
Status:
Closed
Brief Description:
Some users may be receiving page errors (504) or general slowness when attempting to access Canvas. The vendor has notified us that the issue has been resolved.
Current Status:
The vendor has notified us that the issue has been resolved.
more details

Scheduled Service Change: Repair configuration on high-availability firewall pair - 12/7/21

Start:
2021-12-07 10:00:00
Status:
Closed
Brief Description:
On Tuesday, December 7, 2021, between 5:00am and 7:00am, CIT Network Engineering will perform maintenance on the high-availability firewall pair in the CIT data centers.
more details

Security Alert: Urgent Chrome security patch

Start:
2021-11-17 18:34:00
Status:
Closed
Brief Description:
Google has just announced several high severity vulnerabilities in Chrome that are patched with the latest version, 96.0.4664.45. Please update as soon as possible.
more details

Scheduled Service Change: Rhodes storage maintenance - 12/5/21

Start:
2021-12-05 11:00:00
Status:
Closed
Brief Description:
CIT will be performing storage maintenance in Rhodes on Sunday, December 5, 2021, between 6:00am and 12:00pm.
more details

Scheduled Service Change: KFS-PROD Database Upgrade to Oracle v19 - 12/5/21

Start:
2021-12-05 11:00:00
Status:
Closed
Brief Description:
On Sunday, December 5, 2021, between 6:00am and 12:00pm, KFS, Cynergy, eShop, and Cynergy applications will be unavailable for a database upgrade.
more details

Scheduled Service Change: PeopleSoft: Apply Oracle Critical Security Patch updates - 12/4/2021

Start:
2021-12-04 05:00:00
Status:
Closed
Brief Description:
On Thursday, December 4, 2021, from 12:00am to approximately 3:00am, the PeopleSoft application will be unavailable due to scheduled server maintenance.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 12/02/2021

Start:
2021-12-02 10:00:00
Status:
Closed
Brief Description:
On Thursday, December 2, 2021, from approximately 5am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production.
more details

Performance Issue: Resolved: Zoom Issues joining Meetings using an EGA on Zoom.us website

Start:
2021-12-01 16:49:00
Status:
Closed
Brief Description:
Zoom is reporting issues accessing the Zoom.us website. Users cannot start and join Zoom Meetings and Webinars while using an email (EGA-based Zoom account). Single Sign-On (SSO) using the cornell.zoom.us domain or web portal are not affected.
Current Status:
The vendor reports this issue as resolved.
more details

Performance Issue: Video On Demand Library and Video Upload

Start:
2021-11-29 15:02:00
Status:
Closed
Brief Description:
There are reports of Video On Demand users not being able to access their 'My Media' library of videos or upload new videos due to the 'Add New' option not appearing. Cornell staff have contacted the vendor, Kaltura.
Current Status:
The issue has been resolved. All users should have the appropriate access to their Video on Demand accounts.
more details

Scheduled Service Change: Shibboleth IDP maintenance on 11/28/21

Start:
2021-11-28 12:00:00
Status:
Closed
Brief Description:
Shibboleth Identity Provider (IDP) will be upgraded to v 4.1.4 on November 28 at 7:00 am. No service interruption is anticipated.
more details
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