Performance Issue: Media3 DNS Issue May Affect Daily Check, ITgov, Student Essentials, Others
Last Updated:
2021-04-02 01:18:29
Event:
2021-04-01 21:45:00
Status:
Closed
Brief Description:
Media3 hosting staff are investigating a problem with the company's DNS that could potentially have an impact on Cornell websites including Daily Check, ITgov, Student Essentials, and other sites.
User Impact:
Possible performance issues with some Cornell websites hosted with Media3 (and maybe Azure)
Workaround:
There is no workaround for this issue
Current Status:
Microsoft has resolved the underlying issue with Azure services that caused this problem.
Services Affected:
Managed Web Hosting
Subsites Affected:
Zoom
Full Description:
Media3 hosting staff are investigating a problem with the company's DNS that could potentially have an impact on Cornell websites including Daily Check, ITgov, Student Essentials, and other sites.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Media3 hosting staff are investigating a problem with the company's DNS that could potentially have an impact on Cornell websites including Daily Check, ITgov, Student Essentials, and other sites. | Microsoft has resolved the underlying issue with Azure services that caused this problem. | 2021-04-02 | 01:18:29 |
| Media3 hosting staff are investigating a problem with the company's DNS that could potentially have an impact on Cornell websites including Daily Check, ITgov, Student Essentials, and other sites. | Services are returning. Still monitoring. From MS: https://twitter.com/MSFT365Status/status/1377750944205602817 | 2021-04-01 | 22:36:54 |
| Media3 hosting staff are investigating a problem with the company's DNS that could potentially have an impact on Cornell websites including Daily Check, ITgov, Student Essentials, and other sites. | This is tied to a larger Azure outage (even Azure's status page is not loading). Media3 hosting staff continue to investigate. | 2021-04-01 | 22:15:13 |
| Media3 hosting staff are investigating a problem with the company's DNS that could potentially have an impact on Cornell websites including Daily Check, ITgov, Student Essentials, and other sites. | Media3 hosting staff are investigating. | 2021-04-01 | 21:47:30 |