Unplanned Outage: PeopleSoft users reporting the system is unavailable
Last Updated:
2021-04-19 19:19:18
Event:
2021-04-19 18:28:00
Status:
Closed
Brief Description:
We are experiencing issues with Production PeopleSoft. Users are reporting the system is unavailable. We have reported the issue to IBM technical staff, who are investigating.
User Impact:
Users are reporting the system is unavailable.
Workaround:
There is no workaround for this issue
Current Status:
PeopleSoft Production services are available. The PeopleSoft support team will continue to monitor the system.
Services Affected:
Student and Alumni Information Systems
Subsites Affected:
Student Voice Service
Full Description:
We are experiencing issues with Production PeopleSoft. Users are reporting the system is unavailable. We have reported the issue to IBM technical staff, who are investigating.
CIT TDX ID:
325462
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| We are experiencing issues with Production PeopleSoft. Users are reporting the system is unavailable. We have reported the issue to IBM technical staff, who are investigating. | PeopleSoft Production services are available. The PeopleSoft support team will continue to monitor the system. | 2021-04-19 | 19:18:52 |
| We are experiencing issues with Production PeopleSoft. Users are reporting the system is unavailable. We have reported the issue to IBM technical staff, who are investigating. | Users are reporting the system is unavailable. IT staff have reported the issue to the vendor, who is investigating. | 2021-04-19 | 18:48:57 |