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Unplanned Outage: PeopleSoft users reporting the system is unavailable

Last Updated:
2021-04-19 15:19:18
Event:
2021-04-19 14:28:00
Status:
Closed
Brief Description:
We are experiencing issues with Production PeopleSoft. Users are reporting the system is unavailable. We have reported the issue to IBM technical staff, who are investigating.
User Impact:
Users are reporting the system is unavailable.
Workaround:
There is no workaround for this issue
Current Status:
PeopleSoft Production services are available. The PeopleSoft support team will continue to monitor the system.
Services Affected:
Student and Alumni Information Systems
Subsites Affected:
PeopleSoft
Full Description:
We are experiencing issues with Production PeopleSoft. Users are reporting the system is unavailable. We have reported the issue to IBM technical staff, who are investigating.
CIT TDX ID:
325462



Timeline of Changes

Description Current Status Date Time
We are experiencing issues with Production PeopleSoft. Users are reporting the system is unavailable. We have reported the issue to IBM technical staff, who are investigating. PeopleSoft Production services are available. The PeopleSoft support team will continue to monitor the system. 2021-04-19 15:18:52
We are experiencing issues with Production PeopleSoft. Users are reporting the system is unavailable. We have reported the issue to IBM technical staff, who are investigating. Users are reporting the system is unavailable. IT staff have reported the issue to the vendor, who is investigating. 2021-04-19 14:48:57