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Performance Issue: Reports of Qualtrics Not Sending Scheduled Invitations

Last Updated:
2021-04-16 16:14:46
Event:
2021-04-16 10:06:00
Status:
Closed
Brief Description:
There are reports that some regularly scheduled invitations from Qualtrics were not mailed. Qualtrics has indicated they are aware of the issue and are working on it.
User Impact:
Instances of regularly scheduled invitations from Qualtrics not being emailed.
Workaround:
There is no workaround for this issue
Current Status:
Issue may be unique to one group of accounts.
Services Affected:
Surveys
Subsites Affected:
Qualtrics (Survey Tool)
Full Description:
There are reports that some regularly scheduled invitations from Qualtrics were not mailed. Qualtrics has indicated they are aware of the issue and are working on it.
CIT TDX ID:
323513



Timeline of Changes

Description Current Status Date Time
There are reports that some regularly scheduled invitations from Qualtrics were not mailed. Qualtrics has indicated they are aware of the issue and are working on it. Issue may be unique to one group of accounts. 2021-04-16 16:14:46
There are reports that some regularly scheduled invitations from Qualtrics were not mailed. Qualtrics has indicated they are aware of the issue and are working on it. Qualtrics has indicated is aware of the issue and are working on it. 2021-04-16 10:08:20