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IT Status Alerts

All Closed Alerts

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6996 results found, displaying results 541 - 561.

Performance Issue: Secure File Transfer: Some Users Experiencing Storage Space Failure Message

Start:
2022-06-06 16:42:00
Status:
Closed
Brief Description:
Some Cornell Secure File Transfer users were experiencing a "Storage Space Failure" error message when visiting sft.cornell.edu following an emergency server reboot to fix an issue with the service's SSL certificate.
Current Status:
The issue has been resolved.
more details

Performance Issue: Login issues with Beyond Trust Remote Support

Start:
2022-06-06 12:39:00
Status:
Closed
Brief Description:
IT service providers who attempt to log in to Beyond Trust Remote Support (https://assist.it.cornell.edu/login) are unable to connect and see the error, "Login failed. Please try again."
Current Status:
The issue has been resolved.
more details

Scheduled Service Change: PeopleSoft: Windows and Linux OS Patching 06/05/2022

Start:
2022-06-05 09:00:00
Status:
Closed
Brief Description:
On Sunday, June 5, 2022, from 5am until approximately 10am, the PeopleSoft production application servers will be unavailable due to regularly scheduled server maintenance. This maintenance may not require the full scheduled time.
more details

Scheduled Service Change: TeamDynamix Sandbox Environment Refresh 06/03/2022

Start:
2022-06-03 14:00:00
Status:
Closed
Brief Description:
On Friday, June 3, 2022, between 10am and 11am, the TeamDynamix sandbox environment will be refreshed with content from the production system. This refresh will affect all Cornell TeamDynamix instances.
more details

Performance Issue: Networking Issues at CIT Data Centers

Start:
2022-05-24 18:08:00
Status:
Closed
Brief Description:
CIT data centers are experiencing networking issues that intermittently impact connectivity.
Current Status:
The issue has been resolved.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 06/02/2022

Start:
2022-06-02 09:00:00
Status:
Closed
Brief Description:
On Thursday, June 2, 2022, from approximately 5am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production (PSPROD).
more details

Performance Issue: Errors in Outlook for iOS integration to Box

Start:
2022-05-13 15:39:00
Status:
Closed
Brief Description:
In Microsoft Outlook for iOS, users may see an error when trying to save files to Box or attach files from Box. The issue affects users who have updated Outlook for iOS to version 4.2218.0.
Current Status:
This issue has been resolved with the release of Outlook for iOS v. 4.2221.0 on the iOS App store. Updating to this version will allow users to again connect their Outlook accounts to Box.
more details

Scheduled Service Change: Upgrade Perimeter NAT Appliances 06/01/2022

Start:
2022-06-01 09:00:00
Status:
Closed
Brief Description:
On Wednesday, June 1, 2022, between 5am and 7am, CIT Network Engineering will upgrade the perimeter NAT devices that support the campus wireless networks. The eduroam, RedRover, and Cornell-Visitor networks are in scope. No outage or downtime is expected.
more details

Scheduled Service Change: CU Print: Upgrade PaperCut Production Servers 05/31/2022

Start:
2022-05-31 21:00:00
Status:
Closed
Brief Description:
On Tuesday, May 31, 2022, the CU Print service will undergo an update beginning at 5pm. The update will take approximately one hour but may require up to two hours. During the update, CU Print will be unavailable.
more details

Performance Issue: TeamDynamix errors transferring tickets between ticketing applications

Start:
2022-05-31 15:00:00
Status:
Closed
Brief Description:
TeamDynamix users are encountering errors transferring tickets between different ticketing applications using the assign workflow functionality.
Current Status:
The issue has been resolved.
more details

Scheduled Service Change: Upgrade CU VPN AnyConnect Clients 05/31/2022

Start:
2022-05-31 09:00:00
Status:
Closed
Brief Description:
An upgrade of the CU VPN client, AnyConnect, will be configured in the CU VPN servers on Tuesday, May 31, 2022, from 5am to 7am. Once configured, AnyConnect clients will automatically upgrade on client machines when users log into the service.
more details

Scheduled Service Change: KFS Patch Release 05/29/2022

Start:
2022-05-29 10:00:00
Status:
Closed
Brief Description:
On Sunday, May 29, 2022, from 6am to 12noon ET, KFS, Cynergy, e-SHOP, and Cynergy applications will be unavailable due to a patch release.
more details

Performance Issue: Non-production (test) Shibboleth login authentication issues

Start:
2022-05-26 19:32:00
Status:
Closed
Brief Description:
Authentication issues with the non-production (test) Shibboleth login page are affecting log ins for several non-production websites (including PeopleSoft and Canvas).
Current Status:
The issue is resolved.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 05/26/2022

Start:
2022-05-26 09:00:00
Status:
Closed
Brief Description:
On Thursday, May 26, 2022, from approximately 5am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production (PSPROD).
more details

Scheduled Service Change: Extend Cornell Microsoft Teams Recording Retention 05/20/2022

Start:
2022-05-20 13:00:00
Status:
Closed
Brief Description:
Beginning Friday, May 20, 2022, for better consistency across CIT services, meeting recording retention in Cornell Microsoft Teams will be changed to 120 days to match the Zoom meeting recording retention period.
more details

Performance Issue: Code42 License Limit Preventing New User Registration

Start:
2022-04-04 17:29:00
Status:
Closed
Brief Description:
Cornell's license of the Code42 software is for 12,500 users; that limit has been reached. No new usernames can be created by IT Support Groups to support new employees at Cornell. CIT is working with units to reclaim unused licenses.
Current Status:
This issue has been resolved.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 05/19/2022

Start:
2022-05-19 09:00:00
Status:
Closed
Brief Description:
On Thursday, May 19, 2022, from approximately 5am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production (PSPROD).
more details

Performance Issue: Resolved: IT@Cornell website TDX support form links not working

Start:
2022-05-18 12:44:00
Status:
Closed
Brief Description:
Attempting to open a support request form on IT@Cornell returns the error message "Bad Request." This includes the main service desk form at https://tdx.cornell.edu/TDClient/39/Portal/Requests/TicketRequests/NewForm
Current Status:
The issue has been resolved.
more details

Scheduled Service Change: Upgrade F5 BIG-IP Cluster Firmware 05/17/2022

Start:
2022-05-17 09:00:00
Status:
Closed
Brief Description:
On Tuesday, May 17, 2022, between 5am–7am, the server farm F5 BIG-IP load balancer firmware will be upgraded. During the maintenance window, applications may experience a brief network interruption of a few seconds while the standby device takes over.
more details

Performance Issue: Canvas users encountering errors with Speedgrader

Start:
2022-05-16 13:43:00
Status:
Closed
Brief Description:
Canvas users are experiencing "Service is currently unavailable. Try again later" errors when using the Speedgrader feature and links to files.
Current Status:
The issue has been resolved.
more details
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