Performance Issue: Code42 License Limit Preventing New User Registration
Last Updated:
2022-05-19 14:32:42
Event:
2022-04-04 17:29:00
Status:
Closed
Brief Description:
Cornell's license of the Code42 software is for 12,500 users; that limit has been reached. No new usernames can be created by IT Support Groups to support new employees at Cornell. CIT is working with units to reclaim unused licenses.
User Impact:
No new usernames can be created by IT Support Groups to support new employees. There is no impact on existing users and their data.
Workaround:
There is no workaround for this issue
Current Status:
This issue has been resolved.
Services Affected:
Backup, Archive, and Recovery
Full Description:
Cornell's license of the Code42 software is for 12,500 users; that limit has been reached. No new usernames can be created by IT Support Groups to support new employees at Cornell. CIT is working with units to reclaim licenses from users no longer associated with the university.
CIT TDX ID:
663344
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Cornell's license of the Code42 software is for 12,500 users; that limit has been reached. No new usernames can be created by IT Support Groups to support new employees at Cornell. CIT is working with units to reclaim licenses from users no longer associated with the university. | This issue has been resolved. | 2022-05-19 | 14:32:42 |
| Cornell's license of the Code42 software is for 12,500 users; that limit has been reached. No new usernames can be created by IT Support Groups to support new employees at Cornell. CIT is working with units to reclaim licenses from users no longer associated with the university. | CIT is working with units to reclaim licenses from users no longer associated with the university. | 2022-04-04 | 17:55:31 |