Performance Issue: Canvas users encountering errors with Speedgrader
Last Updated:
2022-05-16 18:39:40
Event:
2022-05-16 13:43:00
Status:
Closed
Brief Description:
Canvas users are experiencing "Service is currently unavailable. Try again later" errors when using the Speedgrader feature and links to files.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The issue has been resolved.
Services Affected:
Learning Technologies
Full Description:
Canvas users are experiencing "Service is currently unavailable. Try again later" errors when using the Speedgrader feature and links to files.
CIT TDX ID:
698487
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Canvas users are experiencing "Service is currently unavailable. Try again later" errors when using the Speedgrader feature and links to files. | The issue has been resolved. | 2022-05-16 | 18:39:40 |
| Canvas users are experiencing "Service is currently unavailable. Try again later" errors when using the Speedgrader feature and links to files. | The vendor reports that the issue has been identified and a fix is being implemented. | 2022-05-16 | 16:02:02 |
| Canvas users are experiencing "Service is currently unavailable. Try again later" errors when using the Speedgrader feature and links to files. | The vendor is currently investigating the issue. | 2022-05-16 | 13:50:34 |