Skip to main content

Performance Issue: TeamDynamix errors transferring tickets between ticketing applications

Last Updated:
2022-05-31 16:35:00
Event:
2022-05-31 15:00:00
Status:
Closed
Brief Description:
TeamDynamix users are encountering errors transferring tickets between different ticketing applications using the assign workflow functionality.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The issue has been resolved.
Services Affected:
IT Service Management Suite
Full Description:
TeamDynamix users are encountering errors transferring tickets between different ticketing applications using the assign workflow functionality. The vendor has been notified and is investigating the issue.
CIT TDX ID:
710529



Timeline of Changes

Description Current Status Date Time
TeamDynamix users are encountering errors transferring tickets between different ticketing applications using the assign workflow functionality. The vendor has been notified and is investigating the issue. The issue has been resolved. 2022-05-31 16:34:43
TeamDynamix users are encountering errors transferring tickets between different ticketing applications using the assign workflow functionality. The vendor has been notified and is investigating the issue. The vendor has been notified and is investigating the issue. 2022-05-31 15:04:25