Performance Issue: TeamDynamix errors transferring tickets between ticketing applications
Last Updated:
2022-05-31 16:35:00
Event:
2022-05-31 15:00:00
Status:
Closed
Brief Description:
TeamDynamix users are encountering errors transferring tickets between different ticketing applications using the assign workflow functionality.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The issue has been resolved.
Services Affected:
IT Service Management Suite
Full Description:
TeamDynamix users are encountering errors transferring tickets between different ticketing applications using the assign workflow functionality. The vendor has been notified and is investigating the issue.
CIT TDX ID:
710529
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| TeamDynamix users are encountering errors transferring tickets between different ticketing applications using the assign workflow functionality. The vendor has been notified and is investigating the issue. | The issue has been resolved. | 2022-05-31 | 16:34:43 |
| TeamDynamix users are encountering errors transferring tickets between different ticketing applications using the assign workflow functionality. The vendor has been notified and is investigating the issue. | The vendor has been notified and is investigating the issue. | 2022-05-31 | 15:04:25 |