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IT Status Alerts

All Closed Alerts

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6984 results found, displaying results 361 - 381.

Unplanned Outage: Video on Demand Unavailable

Start:
2023-01-23 14:43:00
Status:
Closed
Brief Description:
Users trying to view videos hosted by Cornell Video on Demand or trying to log in to the Video on Demand website are seeing an "API error." IT staff are aware of the issue.
Current Status:
The vendor reports they have addressed the issue and that video playback and website performance have returned to normal, except for some video thumbnails which may not yet be available.
more details

Scheduled Service Change: JunOS Upgrade 01/23/2023

Start:
2023-01-23 10:00:00
Status:
Closed
Brief Description:
On Monday, January 23, 2023, between 5am and 7am, CIT Network Engineering will upgrade code on three core routing devices. All services are redundant; however, brief periods of network instability are expected as routing protocols converge.
more details

Unplanned Outage: Avaya Phone Service Unavailable

Start:
2023-01-20 12:46:00
Status:
Closed
Brief Description:
Avaya phone service unavailable as of 7:46am, due to outage with AT&T trunks. No inbound or outbound calling taking place on Avaya. RingCentral service is not affected by the issue. IT staff are aware of the issue and working to contact the vendor.
Current Status:
Repair was completed and service was restored at 1:26am today, Saturday, January 21, 2023.
more details

Performance Issue: Pantheon Hosting: Brief Service Outage

Start:
2023-01-19 23:00:00
Status:
Closed
Brief Description:
Between 6:00 and 6:08pm, sites hosted on Pantheon and connected to Pingdom began sending alerts of being down. At 6:08pm, Pingdom begin sending alerts that sites were coming back up.
Current Status:
Pantheon hosted sites are functioning normally. Custom Development will continue to monitor this issue and investigate the cause with Pantheon.
more details

Performance Issue: CU Print Issue When Print Charges Are Billed to Bursar

Start:
2023-01-18 14:00:00
Status:
Closed
Brief Description:
Users are reporting issues trying to print with the CU Print service. The issue affects student print service users who have expended their free printing allowance and whose ongoing charges need to be billed to their bursar account.
Current Status:
The issue has been resolved.
more details

Unplanned Outage: CUView / Appspace Service Unavailable

Start:
2023-01-18 16:40:00
Status:
Closed
Brief Description:
The CUView digital signage application, Appspace, is unavailable. IT staff are aware of the issue and investigating.
Current Status:
The issue has been resolved.
more details

Scheduled Service Change: Cornell AWS Direct Connect Architecture Migration January 17–18, 2023

Start:
2023-01-17 14:00:00
Status:
Closed
Brief Description:
On January 17 and 18, 2023, Cornell AWS accounts using Direct Connect will be migrated to a new network architecture. This new architecture simplifies Direct Connect configuration and management, and improves its bandwidth and flexibility.
more details

Scheduled Service Change: KFS Patch Release 01/15/2023

Start:
2023-01-15 11:00:00
Status:
Closed
Brief Description:
On Sunday, January 15, 2023, from 6am to 12noon ET, KFS, Cynergy, e-SHOP, and Cynergy applications will be unavailable due to a patch release.
more details

Scheduled Service Change: PeopleSoft: Windows and Linux OS Patching 01/15/2023

Start:
2023-01-15 10:00:00
Status:
Closed
Brief Description:
On Sunday, January 15, 2023, from 5am until approximately 10am, the PeopleSoft Production application will be unavailable due to regularly scheduled server maintenance. This maintenance may not require the full scheduled time.
more details

Scheduled Service Change: Confluence Wiki Upgrade January 14–15, 2023

Start:
2023-01-15 00:00:00
Status:
Closed
Brief Description:
The Confluence Wiki will be upgraded from 7pm on Saturday, January 14, 2023, through 12am on Sunday, January 15, 2023. During the maintenance period, users will be unable to access/update the Confluence Production application.
more details

Scheduled Service Change: Gradescope Vendor Maintenance 01/14/2023

Start:
2023-01-14 17:00:00
Status:
Closed
Brief Description:
On Saturday, January 14, 2023, from 12noon until 8pm ET, Gradescope will be undergoing scheduled vendor maintenance. Gradescope will be operational during the maintenance window, except between 12noon–2pm when it will be unavailable to users.
more details

Unplanned Outage: Network Outages Impacting Vet School and nearby locations

Start:
2023-01-13 19:25:00
Status:
Closed
Brief Description:
CIT is investigating network outages at the Vet School and other surrounding locations.
Current Status:
The network outage has been resolved.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 01/12/2023

Start:
2023-01-12 10:00:00
Status:
Closed
Brief Description:
On Thursday, January 12, 2023, from approximately 5am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production (PSPROD).
more details

Scheduled Service Change: EZ-Backup service unavailable during Linux patching 01/11/2023

Start:
2023-01-11 15:00:00
Status:
Closed
Brief Description:
On Wednesday, January 11, 2023, from 10am–8pm, the EZ-Backup service will be unavailable during OS patching. All instances will be impacted: ADSM1 ADSM2 ADSM3 ADSM4 ADSM5 ADSM6 ADSM7 ADSM8 ADSMA
more details

Unplanned Outage: PeopleSoft Service Unavailable

Start:
2023-01-10 20:56:00
Status:
Closed
Brief Description:
Users are reporting that PeopleSoft is currently unavailable for login, and is timing out for connected users.
Current Status:
Service has been restored. IT staff will continue to monitor the service.
more details

Scheduled Service Change: Jira and Confluence unavailable during hosting vendor maintenance 01/08/23

Start:
2023-01-08 23:00:00
Status:
Closed
Brief Description:
On Sunday, January 8, 2023, between 6pm and 8pm, Jira and Confluence will be unavailable during hosting vendor maintenance. The services will be unavailable for up to two hours during the maintenance window.
more details

Scheduled Service Change: E-list servers Y2, Y1, and B1 unavailable during Oracle Database patching

Start:
2023-01-04 09:50:00
Status:
Closed
Brief Description:
Over the next week, on January 4 and January 8, 2023, the three Cornell e-list servers Y2, Y1, and B1 will be unavailable during Oracle Database patching.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - 1/5/2023

Start:
2023-01-05 10:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thu., Jan. 5, 2023, from 5-7:00am.
more details

Scheduled Service Change: Humphreys Service Building Network Maintenance

Start:
2022-12-28 13:00:00
Status:
Closed
Brief Description:
Over winter break, CIT Field Services will replace legacy network equipment in the Humphreys Service Building. Wired & wireless services will be intermittently available between 8:00am-5:00pm on Wed., Dec. 28; Thurs., Dec. 29; and Fri., Dec. 30, 2022.
more details

Scheduled Service Change: CUBlogs: MySQL DB Upgrade - 12/28/2022

Start:
2022-12-29 01:00:00
Status:
Closed
Brief Description:
CampusPress will perform an upgrade to the MySQL database serving the CUBlogs Service on Wednesday, December 28, 2022, from 8:00pm - 12:00 midnight. CUBlogs will be unavailable to all users during the upgrade.
more details
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