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IT Status Alerts

All Closed Alerts

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4987 results found, displaying results 361 - 381.

Performance Issue: Kaltura and Video on Demand Service

Start:
2017-06-30 15:30:00
Status:
Closed
Brief Description:
There appears to be an issue with Cornell’s Kaltura and Video on Demand Services that is causing a significant slow-down of transfer rates when using download and some upload features from within the Cornell network.
Current Status:
Cornell and Kaltura engineers are investigating.
more details

Scheduled Service Change: SSL Certificates for Pinnacle

Start:
2017-07-10 17:00:00
Status:
Closed
Brief Description:
The SSL certificates that enable encrypted HTTPS connections to the Pinnacle prod. database will expire on 7/23. During maintenance the certs will be replaced with a set valid for three more years. There will be an outage while the database restarts.
more details

Performance Issue: Remedy email processing delays

Start:
2017-07-10 09:16:00
Status:
Closed
Brief Description:
Remedy email processing is experiencing delays.
Current Status:
Vendor has been notified and will notify you with updates on this situation.
more details

Scheduled Service Change: Wiki (Confluence): Server move between Amazon accounts

Start:
2017-07-09 06:00:00
Status:
Closed
Brief Description:
In order to provide more staff the ability to manage the application and view the server health, we plan to move the Confluence production instance from the Kuali AWS account to an account belonging for the Commercial Apps team.
more details

Scheduled Service Change: Upgrade all wireless controllers and AP's to new code.

Start:
2017-07-09 05:00:00
Status:
Closed
Brief Description:
Upgrade Aruba wireless system to new code. There will be a 10-15 minute outage for all campus wireless networks during the maintenance window.
more details

Unplanned Outage: The Network switches at Edgemore and Stewart Cascadilla are currently down.

Start:
2017-07-07 07:56:00
Status:
Closed
Brief Description:
The Network switches at Edgemore and Stewart Cascadilla are currently down. As a result there is no wired or Wifi data connectivity at this time.
Current Status:
NYSEG power has been restored to Edgemore and Stewart Cascadilla
more details

Scheduled Service Change: PeopleSoft: Bi-weekly migration of online and batch objects. 7/6/2017

Start:
2017-07-06 05:00:00
Status:
Closed
Brief Description:
Change Description: PeopleSoft: Bi-weekly migration of online and batch objects.
more details

Scheduled Service Change: CU Blog Service indexing fix July 6, 2017

Start:
2017-07-06 04:30:00
Status:
Closed
Brief Description:
On Thursday, July 6, 2017, the CU Blog service will make a change to fix a recently identified search engine indexing issue that causes blog descriptions to not be displayed.
more details

Security Alert: Security Alert: Ransomware outbreak (Petya)

Start:
2017-06-27 16:54:00
Status:
Closed
Brief Description:
A recent outbreak of the Petya ransomware, similar to WannaCry, is making international news. Petya has not been detected at Cornell and we have blocks at our border to prevent network attacks; however, users should treat email attachments with caution.
more details

Scheduled Service Change: Planned Changes to Cornell Active Directory

Start:
2017-06-27 05:00:00
Status:
Closed
Brief Description:
On Tuesday, June 27, 2017, at 5:00am, until Wednesday, July 5, 2017, at 11:00am, Cornell Active Directory is being removed from servers that are no longer needed.
more details

Scheduled Service Change: KFS, eShop, Cynergy, Cynergy Apps Travel will be down July 2

Start:
2017-07-02 06:00:00
Status:
Closed
Brief Description:
Change Description: New code deployed per KFS Agile Sprint 27
more details

Scheduled Service Change: WebEx Service Retirement 07/01/2017

Start:
2017-07-01 12:00:00
Status:
Closed
Brief Description:
On Saturday, July 1, 2017, access to the Cornell WebEx instances will be discontinued. All Cornell WebEx users should transition their web conferencing to Zoom (cornell.zoom.us) before this date.
more details

Scheduled Service Change: Remedy Emergency Maintenance 7/1

Start:
2017-07-01 01:00:00
Status:
Closed
Brief Description:
The Remedy service will be unavailable for 15-20 minutes sometime between 1:00 a.m. and 5:00 a.m. EDT while the vendor performs emergency maintenance on the system.
more details

Unplanned Outage: KFS and Cynergy Issues Morning of June 29, 2017

Start:
2017-06-29 06:20:00
Status:
Closed
Brief Description:
KFS and Cynergy were unavailable part of the morning of Thursday, June 29, 2017, due to issues caused by a retirement of part of the infrastructure that supports Active Directory. The problem started around 6:20am and was resolved around 9am.
Current Status:
Issue is resolved.
more details

Security Alert: Microsoft releases additional security updates.

Start:
2017-06-14 09:13:00
Status:
Closed
Brief Description:
As part of Microsoft’s regular Tuesday update schedule, Microsoft has released additional security updates to address vulnerabilities exposed by past nation-state disclosures.
more details

Security Alert: Cornell Phone Numbers Being Spoofed

Start:
2017-06-08 08:42:00
Status:
Closed
Brief Description:
Members of the Cornell community have reported receiving phone calls whose caller ID indicates they are from a Cornell number (like 607-255-XXXX), and/or from off campus local numbers, but when they pick up, they discover it is a marketing/phishing call.
more details

Unplanned Outage: Service Returning: Cornell Websites Unavailable Due to Pantheon Issues

Start:
2017-06-29 07:34:00
Status:
Closed
Brief Description:
Cornell websites hosted with Pantheon were unavailable due to issues Pantheon was experiencing. Among sites affected: DFA, Vet College, and many library websites.
Current Status:
No new issues have been reported with Cornell websites hosted with Pantheon. Anyone who experiences any should contact the IT Service Desk. Pantheon and Cornell engineers are continuing to monitor the service.
more details

Scheduled Service Change: Remedy OnDemand Planned Maintenance

Start:
2017-06-25 02:30:00
Status:
Closed
Brief Description:
Vendor maintenance required to ensure continued uninterrupted service.
more details

Unplanned Outage: Confluence Service

Start:
2017-06-26 10:48:00
Status:
Closed
Brief Description:
Confluence became unresponsive.
Current Status:
Confluence restarted itself. The Confluence website http://confluence.cornell.edu/ is now back up and available.
more details

Scheduled Service Change: The EZ-Backup team will be patching the OS and TSM associated software

Start:
2017-06-25 14:00:00
Status:
Closed
Brief Description:
Change Description: The EZ-Backup team will be patching the OS and TSM associated software
more details
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